OhioHealth Doctors Hospital

Reviews 4

TO

Tom Kennedy

First i need to start with, my mother woke me one night, she was incredibly ill. Worse then i have ever seen her. I rushed her to Doctors West, which i lived close to at the time. When I arrived they immediately rushed her into the ER and swarmed her, there were more people helping her at 11pm at night then i knew where at that hospital. Nurses, Doctors, LPNs, techs, EVERYONE. It was an all hands type of thing. Everyone was AMAZING, they took care of my mother like she was a member of their own family. They treated us with respect, and every person, every single one, asked us if we needed anything, if we had questions about what was going on. At one of the scariest times of my life they were there. My mother was transferred to Riverside where she passed away peacefully a few days later. Now you may read this and say one star??? This guy is crazy.... Well i wanted to provide some backstory before i explained about what happened to me. After the way they treated my mother i didnt even hesitate, or have a second thought about going to Doctors West when i was in the worst pain i have ever been in in my entire life thus far. All i could think was, I am going to Doctors West and these people will help me everything will be fine. It started with neck pain, then it progressed to legs, back, shoulders, worst pain of my life. Now i have been seeing my doctor for several months at this time about these pains, and was told if they get worse go to the ER. Well i am a man, unless the blood is leaking through the crazy glue and duct tape i dont go to the hospital. Well i went. When i tried to walk the pain was so bad that my vision went black and i think i passed out. Well my wife and stepson carried me to the car, and off we went. When we arrived at the hospital everything proceeded as expected, I was rushed into the back where I was met by a team of angels sent straight from heaven, the nurses at Doctors West are hands down the most amazing, dedicated, caring, and if i do say so myself beautiful women god has ever graced this world with. I could go on for days about how absolutely amazing the nurses there are. Then the doctor came in, and i thought all my problems were over. I was wrong, i was so wrong. I talked with the doctor, well OK lets be honest, at this point i was like a 5 year old with a skinned knee, there were tears, and there was probably some snot, all pretenses of being a man were long forgotten. I was down right weeping from the pain, the nurses were in a panic, although quietly and professionally, my BP at this point was 210 over 161. Well he looked at me, touched a few places and ordered a shot of pain Meds and muscle relaxers. Nurses came in and administered the Meds. About 10 minutes after receiving the Meds the pain went through the roof, i curled into the fetal position grabbed a hold of my wife for dear life and wept like a baby, someone just ran over my kitten wept, tears, snot, begging for death, making deals with god, the devil, the light fixtures, anything to make the pain stop. At this point my BP was 240 over 164, the nurse went to get the doctor. Well the living incarnation of evil came back into my room, and to everyones complete and utter amazement, he handed me my discharged papers, he then looked at me and my wife and said, "Get a massage, your condition isnt life threatening". Well at those words my tiny, sweet, loving wife went full on mama bear. Well i was wrapped around her waist, weeping, snotting, drooling, begging for death, I just kept telling her, "if he wants us gone then take me home", OK it was more like "just take me home". I did not deliver some epic movie worthy speech, I simply whimpered, and begged her to take me home where i could die screaming with those who loved me. (Character Limit reached, review will continue, if they let me post more. Its all true to this point)

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Ann Sarah

I was crying and screaming in pain due to TN (Trigeminal Neuralgia.) The ER chief at the time apologized for the way that I was treated by his ER staff following the TN diagnosis. Sadly they treated me as though I was looking for drugs (someone who suffers from addiction.) I accepted the apology and when I was admitted to the facility I thought that the treatment would improve but this was not the case. One of the nurses was very nice but the doctor who was assigned to me (Neurologist - Dr. Fahey)was very abrupt and when I tried to explain that all of the pain medication was making me very confused and sleepy he seemed further annoyed and continued (?) to ask me questions in a frustrated manner while I slurred my words and kept slipping in and out of consciousness. My significant other at the time, showed up in his uniform (he was a police sergeant) and suddenly I was treated differently. He witnessed the behaviour of the doctor and asked him if maybe it would make sense to speak with me when I was awake and able to speak. When I became lucid we both wondered aloud why the doctor did not realize that asking questions of someone who is heavily medicated and unable to stay awake makes absolutely no sense and that speaking in a frustrated/annoyed manner(luckily witnessed by others) made me (once lucid) request another doctor. I am posting this because my friend told me her Moms neurologist was very rude and when I asked his name I was sad to hear that yes, it is Dr. Fahey. Unfortunately he is still out of this facility and has not yet retired.

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Alex Fish

To: Doctors Hospital Staff, specially Dr. Massullo and the WONDERFUL staff on 5th floor English is not my first language, please keep that in mind when reading this review. There are no words to describe our experience during the six days my elderly mom was hospitalized. Thank you does not seem enough. 1- Doctor Massulo and assistant doctors: thank you for coming to check on my mom every day. You were always pleasant, and never gave her the impression of being in a hurry. 2- Nurses on 5th floor: You were the BEST. You always came in the room with a happy disposition, you were always gentle, careful with mom, and ALL (every single one of you) had a little time to listen to one of her little stories. 3- Assistant nurses, kitchen crew, cleaning ladies: your have a hard job, but every time you came in moms room, you were happy, efficient,... thank you for keeping my mom so comfortable, and keeping her room so clean. You gave my family an immense gift. May God repay you for the blessing you were to us. Sincerely, The Ladies from Brazil :)

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MA

MaliVibe. ENT

Its proudly the WORST hospital Ive ever seen. "How come you treat patients by age, race or the health condition???" If I have insurance covering my check up, I should be helped on time and fairly. Basically my cousin was going in and out from doctor west for 8 straight days!!! because THEY DONT HAVE A ROOM FOR HIM!!! Moreover, you gotta wait at least 2 to 3 hours to get checked by the doctor for 1min and half!! Wait, did I mentioned the ((nurses always chat around and laugh on the hall ways, while patients are screaming and struggling from the pain.)) The reception nurse said by word: "WE HELP THE ELDER PEOPLE THE ONES WHO LOOK REALLY SICK!!! YOUR COUSIN IS 19 YEARS OLD AND HE DOESNT LOOK SICK TO ME." If you was not sick would you go back to the hospital 8 times??? Honestly, I wont give them even a half star and I wont go back there ever in my life. Btw I just walked out and took my cousin to a private hospital were he can get treated better.

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