Category: | Animal Hospital |
Address: | 6170 Emerald St, North Ridgeville, OH 44039, USA |
Phone: | +1 440-327-1137 |
Site: | happypetvet.com |
Rating: | 4.4 |
Working: | 8AM–6PM 7AM–5PM 8AM–3PM 8AM–6PM 9AM–5PM 8AM–12PM Closed |
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Craig McCracken
Was looking for a closer Vet so we took our dog to them since they received good reviews on Angie List. She was diagnosed with Congestive heart failure. Consequently, we had to have her see a Cardiologist. First and foremost, she doesnt have congestive heart failure, she has valve disease. Eventually it may be congestive heart but it isnt right now. Secondly, lab results over a several month period were not forwarded to the Cardiologist, once for a week and once for 2 weeks. (until I had to call to have them faxed) These results were to determine if her meds had to be altered. The final straw...Our dog jumped off the bed and hurt her neck. She was in excruciating pain, could not walk, eat or drink! After taking her in to see Dr Tima 12/01/2016, it was determined that she pinched a nerve. Instead of giving her pain meds, she was prescribed 2 herbal meds; they told my wife that she COULD NOT have conventional medication due to her heart condition. This, she was told was due to the conversation Dr Tima had with the Cardiologist (that day). Fast forward a week and ZERO relief for our dog. She was yelping constantly due to the pain. We finally called the Cardiologists office to inquire as to way she couldnt have pain meds. They said no one EVER called them from Happy Vet regarding our dog and that she most certainly could take NSAIDs and a muscle relaxer to help her! That day was the LAST time our dog would be seen by Happy Pet. How could the owner, Dr. Dean quote that they take a vow to "do no harm", and blatantly lie about her allowable treatment options, and worse yet, let a poor animal suffer? Our new vets office prescribed her an NSAID and muscle relaxer and with-in 2 days, she was a different dog! She is not 100% yet, but she isnt suffering. This is our first of many review/complaints that will be filed. We will be letting everyone know of our situation (BBB, all online sources, AND the State Board) so that NO animal will ever have to suffer from the treatment or lack there of at Happy Pet Vet!
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Karen Vagi
Great Place, great people! They are happy to answer my questions over the phone and if they dont know the answer the doctor will get back to me. They are wonderful with my nervous dog. Then worked with me to fit my sick puppy in days before my vacation.
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Suzanne Scherer
Love this vet. Should be there for the long haul. My cats a terror and they do well with him. Always call for appt reminders and follow ups. I drive 35 mins so I can go here for the customer service. Staff is friendly and professional.
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JeanineAnn Maczko
You would never find a better vet than Dr Dean. My husband and I drive 45 minutes each way (past dozens of other vet clinics) to take our pets to Dr Dean. Happy Pet knows their stuff!
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Peggy Poe
Dr. Dean and her staff treat the owner and the pet with respect and love. I would highly recommend Happy Pet Veterinary Hospital. My dog cant wait to get inside to see her friends!
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Tracy Martello
Wonderful staff. They are also available to answer any questions. I would highly recommend Happy Pet.
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RENEE ROARK
BEST AND MOST COMFORTABLE PLACE IVE BEEN TO TAKE MY BABIES TOO!!!
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Tony Granfors
THE place to take your pets. Kind, considerate, professional.