Turkey Creek Animal Hospital

Reviews 4

FL

Florissa Colina

Pet Owners Be Warned!! This place is strictly a business! Because for a "hospital" they do NOT behave like one. We found a bull terrier mix wandering on McIntosh Road. The cars on this road drive very fast & we were concerned that the dog might get run over if it had not already been hit. It was limping on one of its front paws. It had a tag and was clearly cared for & had a sweet and loving disposition. So we loaded him into our car and took him to the closest vet, Turkey Creek Animal Hospital. My husband explained the situation to the vet techs and to our disgust and dismay they refused to take care of the dog unless we were willing to assume the costs of any care. They wouldnt even look at the dog! After explaining the dog had tags and we just needed help finding the owner they still seemed unwilling to take the dog and said they might not have a kennel and they would need to call animal control (and FL euthanizes unclaimed strays) Seriously!?!! You can drop a baby off at a hospital or fire station with less hassle than these people gave us!! (Not that Ive ever done that) They say theyre an "animal hospital" but they only seem to care about who pays the bills! Eventually a vet tech came out with a chip reader but it couldnt read the chip. My husband gave them the location where we found the dog and eventually it was determined that the dog was previously seen by the vet and then -- and only then would they accept custody of the sweet dog. They didnt even look at him or check him for injuries while we were there. All they cared about was who would take care of the bills. They were perfectly happy to threaten us and the dogs life with calling animal control. I am absolutely disgusted by their attitude and behavior. The only thing that changed their tune was the potential for money! We gave the vet our contact information and turned the dog, Junior, over to the vet. We called back later to make sure the dog was reunited with its owner & it was but the whole experience left a terrible impression of Turkey Creek Animal Hospital. As a pet owner I am appalled at their lack of concern for the animals we love. They only act like they care about pets but they only want your money! They did not even recognize one of their own patients, Junior, and would have sent him to the pound!

---

A

A Anon

I have taken my parents Golden Retriever here a few times over the last year. At one point he had an ear infection and one of the assistants (I assume she was a vet tech) came in with a long Q-Tip to get a sample and she shoved it deep into his ear in a rough and quick fashion causing him to yelp loudly in pain. I have two dogs and Ive experienced ear infections with them before but NEVER have I seen anyone jam a Q-Tip like that into their ears. I said "woah! Did you have to do that to him like that?!?" And she said "yes maam" in a very rude way. I decided to let it go as I assumed she had NO idea what she was doing and promising myself that I wouldnt let her anywhere near him again. We came back after that and never saw her again. Other than that I had good experiences with this vet and would have recommended them until this latest incident. My parents took the dog in for issues with his feet. Well after my mother explained what she thought was going on with his feet to the staff, my mom told me that they walked to the back and closed the door. My parents could hear them having a hearty laugh about the way my mother explained what she thought was going on with his feet in a very condescending and hurtful way. My parents left after having some choice parting words with the staff. Their dog ended up not getting the care he needed today because of their unprofessionalism. I cant begin to explain how hurtful it is, and how angry it makes me feel, to know how badly my 70 year old parents were treated. I will not recommend this vet to anyone and I will actively discourage everyone I know with pets from coming to this vet.

---

MI

Miriam Seifts

On the 10th. (july) my dog broke his front leg. All the bones were broken in half and chipped inside. Although he is still young, he weighs almost 80 lbs. All I could seem to do was cry. Our pets are all part of our family and are very much loved. My greatest fear was that I might have to put him down. Thank goodness Dr. DeHaven and all the wonderful staff took the situation to heart and after a long ( and Im sure difficult ) surgury he will recover. How do you ever find the right words to tell someone how much you appreciate what they have done for you and your pet? Thank you hardly seems adequate. Bless you and thanks so very, very much. I was reading some of the reviews and I was wondering why the lady with the kittens and issues with Dr.Nash didnt just ask if she could see a different Vet. I just loved Dr.DeHaven and Dr. Marks is a great doctor as well. The staff is always kind and professional to me. Thank you again Dr. DeNaven, Michelle, Allison ( Office Mgr.) and everyone else who helped with Busters surgury. Also thanks to all the staff members who was there to offer us encouragement during those dark moments. I have no problem recommending Turkey Creek Animal Hospital to all my friends and family. I have used them going back to Dr, Mays time . Actually on and off for almost 40 years. You guys rock!!!!! See you on the 26th.. Ill give Allison a call to firm up the appointment. Miriam and Buster Seifts

---

CA

carol M

Dr. Marks is so compassionate and does not try to over prescribe or procedures that are not a necessity . I feel he has looked out for my pets and my pocketbook affordability. Prices have gone up since I first went there, but the care is wonderful. I recently had one of my older dogs " Sweetie" put to sleep there. The staff was so wonderful and let me have time with her before she was to go to doggie heaven..I will never forget that day. The little white coffin they put her in for me to take home and bury her was amazing to me. I just thought they put her in a cardboard box. I was sooo moved by this. Feelings for the Pet and owners are just as important. Turkey Creek Animal hospital does this. Thanks You, Carol

---

---