ManorCare Health Services-Parma

Reviews 5

TA

Tanya Sasala

Where do I start? My grandmother has been in Manor Care for several months. I am BEYOND upset and DISAPPOINTED in the lack of care she has received. I have witnessed her waiting over 45 minutes for a nurse to respond after she has repeatedly pushed her assistance button for pain medication. We have witnessed her medicine being brought to her during dinner and because she wanted to finish her dinner the nurse made a smart remark and threw the medication in the garbage. My grandma is 93 and is unable to put weight on her legs due to deterioration in her knees ... I called a nurse to help me get my Grandma in bed comfortably before I left ... after several horrible attempts by the nurse .. I put my Grandma to bed after I repeatedly told her she could not stand. My Grandma has fallen out of her bed 2 times in the past week. On July 21 she fell at 11:30 pm and my family was NOT contacted until the next morning after she was sent to Metro Hospital for head trauma .. she ended up with a broken nose and bruises that I hope no one ever has to endure. She had repeatedly pushed her button, again, and her roommate had to frantically push her button as well. On July 28 she fell AGAIN. This time was also sent to Metro hospital. She suffered internal stitches as well as 12 stitches on the top of her head. After being at the hospital, she was supposed to be going back to Manor Care. At 3:30 am we received a call from Metro making sure someone was going to be at her home when they dropped her off. Thank GOD we received a call ... she doesnt live in her residence anymore!!! She is at Manor Care!!!! This is just a little bit of what we have experienced. I am so disgusted ... and VERY UPSET ...

---

GA

gail fahey

I am not Gail...I am her son....the facility looks nice and is clean, however based on my moms care so far it is understaffed and there have been an abundance of problems, that even after two family meetings, havent really been resolved. I have called three separate times and either left messages or asked for the unit manager to call me back. I never received any calls back. Additionally I left a message with a Social Worker and a week later received a call back after I left another message for the Director of Social Services. I just wanted to know if my moms discharge date was extended with the insurance. I left a message today 5/12/2017 with the unit manager. Well see how long it takes her to call me back. My mom missed a doctors appt. on 5/10 and she should have had follow up appointments scheduled so I need an explanation. The communication is horrible. Shes been there since 2/14/2017. I am currently searching for another facility to move her to so she can continue her recovery. Lester

---

UN

Unestine Walker

My Mom came there for rehabilitation after a bout of Pneumonia and serious hemorrhoid bleeding. She needed a few other things taken care of like, new glasses and dentures and this is being taken care of in house at the facility. Mom loves it there and is well pleased with the PT/OT staff. There are many activities she enjoys also. She is happy, therefore I am happy. Excellent facility, I highly recommend it.

---

W.

W. Paul Borkowski

A family member was here. She enjoyed the grounds and clean room.

---

DA

Dave Melcher

This place is GARBAGE.

---

---