The Village Vet LLC

Reviews 8

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Beth mkennard

I have nothing bad to say regarding the care my animal received during their stay or care after surgery, other then I was quoted a different price for the procedure that was done, and then charged three times that amount when I went to pick them up, Dr Houston is a lovely person, and very carrying Vet, now the other girls that work there, are not that great, I found them rude and alittle not concern that much about their jobs, they take for ever to check clients out, and most of the time I call, Iam always put on hold for long periods of time, hello girls your not the only people that have a job, They did things to my animal without checking with me first, to make sure adding the cost on to the bill was ok with me, asked how they thought that was ok, never really got a answer, I even went as far as calling other Vets to check out their pricing for the same procedure, what I was quoted was what I would have paid, and when I asked if they would just take it a pond themselves to do something other then what I had come in for, would they call me first, the answer was yes always, that would be like stealing if we did not, that answer came from 3 other vets in the area, they say there care is premium and that is why their prices are a lot higher, I have had lots of animals through my life, their care is no better then any other vet I have gone too in the past , Its sad that being in such a small community that they dont take care of their long time clients better, its a shame, they even charged my husband credit card without his knowledge twice, just because they had it on file, for some stuff that did not get added on to our bill, shame on you, so dont allow them to keep you card numbers, because they will use them without telling you first.

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Heather Hippenstiel

We use Dr. Houston and her outstanding staff at the Village Vet for all of our pets healthcare needs. Dr. Houston is simply put, the best Veterinarian I have ever come across. She is warm, real, compassionate, intelligent and a joy to call our family Veterinarian. From start to finish, her staff is attentive, friendly and communicative. The office is clean, fresh and welcoming to pets and people alike. My time and money are well spent at the Village Vet. They are timely and repectful. Dr. Houston herself is an outstanding individual, and her Veterinary care is unparalleled. We never feel pressure, or concern, we always know we are in good hands with our pets healthcare needs. A current, saavy, up to date with the most current applications and healthcare trends, this Doctor and this place is the real deal. Theyve recently started offering Accupuncture for pets as well. Naturapathic needs for animals too? I love it. What a wonderful place. We are clients for life, you should be too!

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DA

Dawn Abbett

I have been taking my fur babies to Doctor Houston for more than 12 years, and have been going to The Village Vet since the day the doors opened. On a few occasions I have taken my kids elsewhere, and regretted it every time. I will NEVER go anywhere but The Village Vet or The Barlow Trail Veterinary Clinic EVER again. Dr. Houston and her staff genuinely care about our pets and never try to "upsell" or get us to pay for procedures or products we truly dont need. Kind, caring, efficient, effective, empathetic, professional yet personable....and above all else....trustworthy. These are the things that matter most to me when it comes to my pet care needs. Not one time have I been disappointed by these folks. Dr. Houston and the rest of the vets/staff are, simply put, a part of our family. It is with great pleasure I recommend the services of these professionals for all of your pet health care needs.

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Nicole Fausto

Dr. Houston was beyond great!! We live in Sandy, my mom referred us to Barlow Trail which is in Sandy and their other location but due to the severity of my dogs urinary issues I needed him in sooner so they fit me in at Village Vet on Saturday. The dog I have that needed care is barely a year old lab and EXTREMLEY hyper flipping, flopping and pulling everywhere, Dr Houston handled it better than I would have expected. She was all smiles super caring and friendly and very patient. She got right down on the floor with him, we adored her! We will definitely be transferring both of our dogs care to her! ** The one thing I was bummed about was that I saw online our first office call was waved if we mentioned it apon arrival and when I did that I was told we actually needed to find a code online and they were unable to tell me how to find it.

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Janice Culp

My 14 year old Jack Russel had some bad teeth which made him have terrible breath. I was quoted an astronomical amount to have his teeth cleaned & some of them pulled by another vet. I took him to see Dr. Brenner & she gave me a quote I could live with. They took such good care of Milo & the follow up was really something. I have had several calls from people checking up on him. I thought having dental work on a dog that is already 14 years old was extravagant & perhaps not really necessary but much to my surprise Milo is acting like a puppy again. He must have been in terrible pain. He runs & plays & has gained weight. I am so glad I took him in & had 12 teeth pulled. He really is like a different dog now.

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Josh Gosnell

Doctor Houston is a very knowledgeable and caring person, and a skilled surgeon. Our dog had some challenging allergies that didnt respond to multiple medicines and therapies, but she continued to work the problems and eventually found a combination that worked. That improved his quality of life tremendously! When he tore ligaments in his knees (on separate occasions), Dr. Houston surgically repaired them and worked with us over the next 4 months to heal and rehabilitate his leg, customizing the program based on his progress and needs each time. He was so happy that he could run and play again. The entire staff treats our dog as if he were theirs, with love and compassion, always acting in his best interest.

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M Mc

Dr. Houston and the rest of the veterinarians and staff are WONDERFUL!!! Having cats who have been patients of The Village Vet for several years, I have come to know Dr. Houston and the staff very well. I highly recommend them for your dogs and cats! Through life and death situations, one feral cat who adopted us, a kitten we found on the highway, a cat with kidney failure, and routine checkups, Dr. Houston has always had our cats best interest at heart. She has always treated our cats as her own, given us good advice, been respectful of the cost of treatments, and held our hands, more than once! She is just a delightful person too. Give The Village Vet a try for excellent care at a good price!

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Penny H

Dr. Houston provides better care and more thorough follow up than most "human" doctors. I recently had to bring a friends dog to her on emergency. I made the call and they took me right in as soon as I could get there. Due to the advanced age of the dog and his symptoms blood work was recommended. She did not pressure me to do any additional tests. She answered all my questions and made sure I knew what the treatment was going to be and how much it would all cost before doing anything. Due to her expertise and knowledge that dog is now thriving. I cannot say enough good things about Dr. Houston, and the staff is caring, sincere, attentive and informative.

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