Category: | Veterinarian |
Address: | 18110 SE Division St, Portland, OR 97236, USA |
Phone: | +1 503-665-1194 |
Site: | timbervet.com |
Rating: | 3.7 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–12PM Closed |
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Jennifer Burbano
I can see by other reviews for this place that my pup was not the first innocent animal to suffer at their hands,just awful. Dr.Beckys EGO was the problem from the GET GO,her husband was my regular vet and was familiar with my dog,on the day I took my pup in he was not in the office,I asked to be rescheduled because I felt more comfortable with him. Dr Becky wasnt having that, she got offended and an attitude telling me she was just as good a vet as her husband (she actually took me to a back office to say these things to me,and to express her disapproval at me for complaining about their office being closed one morning when I needed to get prescription food for our other pup prior to this visit. So let me get this straight: YOUR receptionist doesnt show to work and your office isnt open when its supposed to be, one of my dogs goes hungry and you have the AUDACITY to give ME an attitude? MY time was wasted not YOURS!) EGO EGO EGO this woman knows NOTHING of customer service or HUMILITY.Such a stink was made about me wanting her husband and NOT her to see my dog that I finally said ok to her checking my dog out to find out what was wrong with her. REALLY lady??!!! you are just as good a vet as your husband???!!! you had my dog suffer unecessarily for WEEKS and possibly contributed to her early death,UNBELIEVABLE. Ignorance and Ego are a very dangerous combo. I should have gone to another vet right then and there but I wanted to find out what was wrong with her so I could help her.I shouldve listened to my gut,my intuition,I will be forever haunted by this. 8 months ago she MISDIAGNOSED my pup and and a month later my dog was dead.She didnt run any tests to find out what was wrong with her,no blood test,no nothing. All she did is tell me my pup had a cartilage problem(she was limping and having trouble walking) and put her on Prednisone. When my dogs health continued to decline I called& was only told to keep the steroid going.I finally took her to another vet in Gresham who immediately ran blood tests and found her blood platelets were at a dangerously low level,he referred me to a specialist vet clinic( he did this RIGHT AWAY because he was not sure what was causing the platelet problem)the same day the specialist clinic found that it was due to an immune disease resembling Lupus in humans,her spleen by then was almost ruptured and I had to put her to sleep because she was suffering too much and could not be saved,she was only a year and a half old. The 2nd vet I took her to in Gresham,who ran blood tests IMMEDIATELY, could NOT BELIEVE the vets at Timberline did not order blood tests or take a more proactive approach, he was actually irate about it and recommended I report it to the state veterinary licensing board and our countys veterinary medical association, now that sounds more like a vet who truly cares about animals and his profession!. You dont have to be a rocket scientist,or even a doctor to realize and understand that if a dog that YOUNG is lethargic,not eating,whimpering in pain and losing control of her motor skills,there is something SERIOUSLY WRONG with her,and there was,this immune disorder was systemic and every part of her body was under attack,she suffered a great deal,for a totally UNNECESSARY length of time.Dr.Becky cared more about her ego and her pride than the health and life of my dog,instead of admitting she had no idea what was wrong with my pup she put her pride first,its terrifying.If you trust your beloved pet to this place you are really GAMBLING. The tragic loss or at least the length of suffering of my best friend could have been avoided. To add insult to injury,when I called YET AGAIN to express my concern for the rapidly declining health of my dog and the need for more testing to Dr.Merle her husband, he brushed me and the situation off like it was no big deal and basically told me they were washing their hands hands of it.DEPLORABLE.
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A Private User
I need to start off by saying that I think Dr. Becky and Dr. Merle have good intentions, and they mean well. When I first came here I was very happy with the service, even though it was very expensive. But Dr. Becky did misdiagnose our dog. She did not understand what was making him ill, and she sent him to a specialist. The specialist figured out what was going on quickly and took a completely different direction. Our dog started getting better right away. However, Dr. Becky did not want follow the specialists recommendations, and wanted our dog to continue taking unnecessary, expensive, and harsh medications that were rough on his body. The direction she took was very costly. It racked up bill after bill, and since it was incorrect, our dogs health kept falling into rapid decline. He nearly died twice before the specialist put him on the right meds. When I asked Dr. Becky to talk with the specialist so that I would not have to choose between the two doctors & their treatments, her attitude seemed to change. She did not call the specialist. I didnt understand why, since she was the one that recommended him, and our dog was certainly improving. I thought she would be happy but she was not. Communication with her started feeling very uncomfortable. I wasnt expecting that. Everything felt really weird and I stopped going to Timberland at that point. It has been quite some time, and my dog is still doing really well with a simple over-the-counter medication that is not expensive & was recommended by the specialist. I would not recommend Timberland.
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A Private User
Our 2 dogs are in great hands with both of the doctors. I always feel that they are willing to go the extra mile and help with training tips, health advice, etc. I would highly recommend Timberland Animal Clinic as opposed to a chain (like Banfield). These doctors are good-hearted, truly caring people!
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Matt Vieira
The staff is so kind and looked after my lost dogs until i could pick them up. Its small but very obvious they care. Only downside is google lists an incorrect phone number and i forgot to grab a correct 1 before taking my pups home
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Jenna Blake
My sister just got a new puppy. I came along for the vet visit. Wow! Such a thorough exam, lots of information and the staff is so friendly. When I get a puppy I know where I will be going. Timberland Rocks!
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Nicolette Espinoza
Took our kitten to get fixed here. They were much more affordable than some of the other clinics I had looked at. They took very good care of her overnight and the staff are all very nice and friendly.
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Debbie T.
They treat you with respect when you dont have much money.