Banfield Pet Hospital

2360 W Oregon Ave, Philadelphia, PA 19145, USA

Category:	Veterinarian
Address:	2360 W Oregon Ave, Philadelphia, PA 19145, USA
Phone:	+1 215-952-0785
Site:	banfield.com
Rating:	3.6
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 10AM–5PM

Location

Photos 20

Reviews 7

GIGI ROZ

They wont let you post unless you hit at least one star. Stay away from their so-called "Wellness" Plans. They charged me hundreds of dollars a visit knowing that they werent sure what was wrong with my precious baby, Samuel. They saw him three times during the week he was put to sleep. He had been enrolled in the "Wellness" Plan for over three years which was automatically deducted from my checking account. Until this illness, he was a healthy five-year old cat. Now that hes gone (December 17, 2016), theyre telling me the "Plan" is still in effect and I have to continue paying them for the next four months, despite my already paying them hundreds of dollars while they did nothing but send him home with an antibiotic and two 3 oz. bags of "special" cat food for his digestion. They dont care that each month I have to look at my statement and think of my Samuel not being with us. As long as they get payments for the next four months, they dont care. Once again, STAY AWAY FROM THE SO-CALLED "WELLNESS" PLANS! Theyre just another racket to take your money!

A Private User

They are very inconvenient with scheduling and people working there are impersonal. We had very bad experience with them today. We waited for weeks to get todays appointment. We were waiting in the line for 15 minutes today to check in. When it got to us, the receptionist (E lady) told us that our appointment needed to be rescheduled because we were 15 minutes late than the appointment. I told her that we were waiting in the line for 15 minutes, but she just said to me in the meanest tone: "no you have not been here for 15 minutes." as if I was lying. Of course, I didnt reschedule with them, because there are so many other nicer and friendly places in the area.

Kyle Freeman

Complete joke! Dog had a tail injury and after 2 weeks and 3 different Bandields they just dont know what they are doing. Sad to see Petsmart still partners with them. For any injury I would seek a real vet. Most likely have to have a partial amputation of my dogs tail due to their "expertise". I really question their education and experience. Is this a place for "entry level vets" fresh out of school? Wish I could give a zero as they dont even deserve 1 star.

Lily de la Torre

I have a wellness plan for my cat and dog. Its a huge convenience and value. Sometimes its hard to get a certain type of appointment right away, but Ive never really had a problem getting an appointment that works for me. They have drop off times as early as 7am.

Jasmine Brignoni

Love this place - they genuinely care about my fur baby - so sad to have to find a new Banfield in NJ. Also love this Petsmart -theyre so friendly and helpful. Hoping that NJ facilities are as good.

A Private User

They were always friendly with me and treated me and my cat with care. Never had a problem.

Maurice Jones

They are great and they keep my pet healthy