East Falls Eye Associates

Reviews 11

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Angela White

I would recommend this location for any adult and young children. It is an adult environment; however, the staff catered to my 5-year-old and helped him to enjoy his experience. While waiting, we read a childrens book about the various eyes/vision of many different types of animals. The eye technician enjoyably engaged my son and he thought it was interesting to see a baloon through the machine while initially examining his eyes. Dr. Jesse was wonderful! He gave my son a pound when they met. The reason why we were there is because the nurse at my sons school documented a concern. The specialist performed several test to ensure that my sons vision was great and addressed all concerns (what a relief). I was impressed as how still my son sat during the entire examination! Justin was absolutely amazing as he conversed with my son about his favorite characters and superheroes. Justin even wears super hero socks! Justin allowed him to play with power ranger and catboy toy figures (my sons favorites). Justin even gave my son a teenage mutant ninja turtle activity book with stickers and crayons when we left. We enjoyed our first visit and you will too!

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Yoga Carolyn

Fantastic eye care resource in East Falls! From the outside, this nondescript establishment on a kinda "icky" stretch of Ridge Ave looks more like a dive bar or methadone clinic than a modern healthcare facility. But step inside, and youll find a warm, lively office with professional staff led by thoughtful, personable Dr. Jones. Big fan of going local, whenever possible. Very happy to know this fine level of care is available so close to home. Great vibe, here. Went in for yearly check-up recently, and appreciated how easy it was to get an appointment, and how thorough & unhurried Dr. Jones was, despite his bustling office. Hes not just for eyeglasses, either. I love knowing that hes right around the corner in case of eye injury or infection, too. Been wearing glasses all my life, and sometimes going to the eye doctor has left me feeling fleeced -- what with the UV coatings & other "optional" lens treatments that add really add up. Did NOT feel that way at EFEA! The office worked all angles to make the most of my insurance plans allotment, and I am delighted with the service I received.

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nadia williams

OK where do I start, this place is heaven sent. I have been to at least 4 eye doctors in the past 5 years trying to get my insurance to cover my eye materials and contact lenses fitting fee for a progressive eye condition that was declining significantly. I was told by my insurance that this office took my insurance but also dealt with my condition. I called spoke to the receptionist and informed her what I had been through over the years with being denied each time. She reassured me that the doctor was well aware of how the insurance works and he would "FIGHT FOR ME." Well I cant not thank the entire staff for their patience with questions even when I called a million times to give them an update or getting all my medical records. They know how to handle the insurance company because I received a letter for an approval of medical services. Im a forever greatful for this awesome staff and giving me hope again. Thanks Dr. Jones and East Fall Eye Associates, I will never go anywhere else.

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Reg Woody

Im a huge customer-service person. They get high marks when it comes to customer-service. Very friendly type atmosphere. This was my first visit and Im scheduled for another real soon. Ill follow-up with another review. So far Im liking what I see. In comparison to other office visits Ive had, this is top-notch! 6-3-16. Performed more testing and purchased two pair of glasses at a great price. Just to note, I am a VET and was given a discount with the purchase of my glasses which made me even more satisfied with my experience. If you want great customer-service, professionalism, then go here. The doctor goes over all your test results with you and ensures you understand whats going on with your vision. Ive never been so throughly tested in all my years with any eye physician. This is my first review of any type for anything whether its a service or product. Im very satisfied with my visit to this business.

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Tim Gray

Dr. Jesse Jones is a top notch optometrist with incredible patience, especially for a pain like myself. Aside from he expertise and being easy on the eyes, Dr. Jones is prepared with all the latest equipment that many doctors do not have. His staff is just a bonus. Funny, friendly and also well-educated. If there were a ball on the floor, they would be on top of it. THATS how good they are. Thanks EFEA!

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John Deitzel

Great place. Have been a patient there for a few years now. Guaranteed quick and friendly service while being personable and attentive to your needs. The staff is awesome, always there be as helpful and courteous. Also, very competitive pricing for the post-grads like myself.

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Chef Ted

Always a pleasurable experience when I have an appt. The staff is very friendly, knowledgable and helpful. Dr. Jones is a true professional and makes you feel very comfortable. Ive purchased glasses twice now as well as contacts and I wouldnt go elsewhere.

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Steven Scott

Its a nice little facility. The staff greeted and welcomed me in and took my information and I went ahead with my appointment. The examination went well and Ill be getting my new glasses in 7 to 10 business days.

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Jessica Goykhman

The staff a friendly and Dr. Jones is great! The office is clean and comfortable. They have a decent selection of eye glasses you are able to choose from. It is a really convenient location for me as well.

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Muffy Gaines

The staff is BERY FRIENDLY AND PROFESSIONAL AND THE DOC HE IS THE BEST HE TAKES HIS TIME AND EXPLAINS ANY CONCERN U MAY HAVE .

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Kim Gay

Great eye care, wonderful staff, and nice atmosphere:)

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