Category: | Veterinarian |
Address: | 25 W 3rd Ave, Trappe, PA 19426, USA |
Phone: | +1 610-489-8982 |
Site: | mypetdoc.com |
Rating: | 3.9 |
Working: | 8AM–8PM 8AM–8PM 8AM–6PM 8AM–8PM 8AM–6PM 8AM–1PM Closed |
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Thomas Rottler
We picked up a rescue dog and needed a vet to review him as soon as possible because of his conditions. It appeared as if the dog was blind, deaf, under-weight, lost a lot of fur, open wounds, hot spots, ... You name it. Basically the dog was neglected for a long time before we picked him up. So the good news is that we got an appointment right away - which probably should have made us nervous and should have given it away already. Anyway, the visit at the clinic was somehow okay. The vet did a basic physical and took some blood to run tests. During the visit the doctor was pretty hands off and did not talk to us too much, considering the bad condition of our new addition to the family. We were promised that we will get a call within the next two days to discuss the blood work and next steps. That was 10 days ago and we still did receive a call from the doctor. I even called them several times to prompt that we are still waiting for results or a conversation - nothing! So if you are looking for a place that does not communicate and your are not expecting any feedback or help in a timely fashion, this is the place for you.
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Jen D.
We started going to this vet after relocating to the area stayed there for about 8 mths. The front office staff is terrible with the exception of 1 or 2 that actually know what they are doing - sometimes it would take more time to checkout than the actual appointment. Doctors were mediocre at best and showed no compassion. They told my mother her dog was dying based on some lumps that they found and just to keep her comfortable - without doing any tests and showing no compassion. Once they saw my mother starting to get upset they just said come back when she decides what she wants to do and left. We went a few weeks later to get a second opinion and come to find out they were just fatty tissue and her dog is fine. This place is way overpriced for the terrible service that they provide. We pay a fraction of the price at our new vet and the doctors and front office staff is 1000 times better than this place and they actually love animals.
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A Private User
My Golden Retriever Jenny contracted lyme desease and I came to Animal Medical Center to get prescription for antibiotic which is the only treatment for this bacterial infection. After examination Dr. Kara Stover insisted on conducting $200 of "necessary tests" that came back "inconclusive" because my dog was in heat and the vet have seen it before administering these tests. Eventually she prescribed the antibiotic but only half of the necessary dose while insisting that I bring my dog back for "additional tests" in two weeks and by the way if she will survive the lyme desease it would be a good idea to spade her. Fortunately when I phoned the next day the other vets at the clinic were able to correct the error in the insufficient dose prescribed by "doctor" Kara Stover and my dog is recovering now. Alex Gantverg
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A Private User
We got our first kitten from the SPCA. His name was Mitchell. They recommend that you take the new kitten to your own vet within a week. We took Mitchell to Animal Medical Center. They charged us $250 dollars for the check up and all the meds our kitten "needed." After we paid for all the meds we found out that up to two weeks after getting a kitten from the SPCA, you can get all the meds for FREE from the SPCA. Im sure the vet knew that but just wanted to make some extra money. She told us he did not have distemper when in fact he did and passed away three days later. We love animals very much and plan on getting many more in the future. We just got a new kitten and will be taking it to a different vet that is more interested in the well being of our animals and not making as much money as possible.
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A Private User
I have used this vet for the past three years (specifically Dr. Novak). Ive always had great service and have really felt that he cares for my dog. The only con is that they are a little pricey, however its definitely something Im willing to accept to get the service. I just moved into the city and after having a disappointing visit with another vet, I will still be using Dr. Novak as my dogs primary vet. The peace of mind will be worth the drive.
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Jennifer Kandle
We have been going here for years and have never had a bad experience. I have seen all of the docs there with one of my cats at least once, and they are all fantastic, caring, supportive, and smart! The techs and front-desk staff are wonderful as well. I do not feel as though they push expensive tests, or medications. I am so grateful this facility is here for my pets! I would not go anywhere else!
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Matthew Rink
They are always polite and take our concerns seriously (even though we must seem like over-worried dog parents). Theyve even stayed open past closing time to make sure they saw our dogs that day.
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Jennifer Jenkins
Had a small emergency from a poor grooming experience. Great doctor and great nurse and staff! Thank you so much!
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Deb Hagan
Love this vet! All the doctors and staff are super friendly, thorough and caring! The office is always clean too!
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Diana McMillan
Very clean and peaceful facility. Caring, knowledgeable and loving staff.
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Steph Rozinski
Receptionist was very helpful when I had questions!! thank you ☺️
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Nate
Absolutely love all the doctors here. The care is top notch.
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Samantha C
Dr.Novak is my go to vet!
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Patrick Coleman
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