Category: | Doctor |
Address: | 647 Dunlop Ln #200, Clarksville, TN 37040, USA |
Phone: | +1 931-245-7000 |
Site: | premiermed.com |
Rating: | 2.2 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Amber Brannon
If it gave me the option, I wouldnt even rate this office a one start. While I love my OBGYN Dr. Hamre and his nurses. Theyve been amazing. The check out clerk, and customer service have been less than satisfactory. The clerk never bills me for appointments. Whenever I called in asking if I had anything due, they said I didnt. I checked the patient portal and it displayed the same. Then I come in one day and they call me to the office to tell me Im $400 past due because I didnt make any payments when I inquired about it several times and they said I had nothing due. Which I had no problem paying for but would have appreciated if they had billed me per appointment as agreed to begin with. When I leave the office, this is the second time the woman at the desk didnt set up an appointment for me to return. Being my first pregnancy, I didnt know if they would call or email me to set one up. When I called today to set up an appointment or see whats going on, the woman I spoke to was very rude. Putting blame on me for being 8 months pregnant, and not setting up an appointment that the desk should have done. Talking over me, and was not apologetic whatsoever. When I asked just to set up an appointment she put me on a long hold of silence, came back laughing, and gave me an appointment date. If I have any other pregnancies, I will not come to this office.
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E. Diane
My obgyn here delivered my son. I was young so even though he was rude I didnt understand that I could just leave and find someone else. He scoffed at any birthing plan I had. He was condescending. He scheduled me to be induced and was impatient while I pushed. He suggested a c section. Fast forward to me being pregnant with my daughter. He was still listed as my obgyn so my insurance sent me to him. Still rude and condescending PLUS he absolutely refu see to try a vaginal birth after cesarean. I left but to make matters worse the front desk was asking why when I needed my medical records and later they sent me a letter saying that since I switched practice I was not allowed back.LOL GOOD
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Ashley Elle.
They were very rude. I just found out I was expecting and they scheduled me for an appointment on the 15 of sept. Ive been cramping which I heard is normal but I just wanted to be cautious so I ask to reschedule. The receptionist immediately said we dont have an early appointment and that shell have the nurse call. The nurse called and said to me if youre cramping youre probably having a miscarriage and there is nothing we can do about that. She didnt ask if I was spotting or anything she immediately told me Im miscarrying.
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Tara Forbes
I love how well Im cared for here. I dont get rushed past and Dr. Tangilag listens and does what she needs to do on her end efficiently. Ashley is wonderful with how fast she responds to my emails, requests and referrals. I would give more than 5 stars if I could. Scheduling is always easy and everyone is courteous.
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Tiffany Faye
I wouldnt give this place one star the staff are rude as ever. I had a lady question my where abouts when I had cancelled my appointment. It was because I went to another obgyn all together. Do not go here unless you want to be treated with disrespect.
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Emily Smith
Rebecca at the check-in counter was unbelievably rude and disrespectful to me. She was not helpful at all and rolled her eyes at me more than once. I was utterly shocked. I would never ever go back if it wasnt for my great doctor.
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Elizabeth McDonald
I was quickly recieved when finding out I was pregnant! Dr. Purthi has been nothing but helpful, always answering my questions. I also love their patient portal option. I get quick responses every time!
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Jalisa Fletcher
I love my Dr, she makes sure everything is okay and asks me if I have any questions. I email her and I get a response. I love that I am well informed. I would recommend them to anyone
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Raphaela Velasquez
Everyone is so nice. And the service is quick. They also answer all your questions. Awesome team. I am so glad I came here!!!!
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Masina Baird
Secretarys are very rude.