Best Vet

Reviews 3

FE

Felicity Lutty

They dont listen and the receptionists are esp rude and obnoxious. I took my puppy in for her second puppy shots and specified that I only wanted a 5 way puppy shot. I specifically showed them I did not want my puppy getting a shot for leptospirosis because its been found to cause seizures and other awful side effects in some dogs (especially smaller dogs like my little 1 pound chihuahua puppy.) What did they do? They gave her a leptospirosis shot, despite me having repeated that I only wanted the 5 way to the nurse, the receptionists, and the dr. They gave her a 5 way with an added leptospirosis shot... so basically not a 5 way shot and not what I asked for. When I called the receptionists later that day (I noticed the leptospirosis shot on the receipt), I told them I hadnt wanted that shot and she told me that all 5 way puppy shots at all vets include it and that leptospirosis shots have no side effects. I called other vets and AND did some personal research: and of course the receptionist was wrong. Theres more than enough leptospirosis vaccine horror stories, and I quote "The so-called lepto vaccine has a reputation among both veterinarians and dog owners for causing a disproportionate number of adverse vaccine reactions." AND the 5 way shots do NOT always include leptospirosis. They are called 5 way shots because they have vaccines for 5 things: D A P P C. No L. (Using the first letters of them because it illustrates my point easier) Furthermore, I showed them the brand and type of shot that my puppy got for her first shots and told them that Id like to get that one again if possible because she didnt have any bad reactions to it. They basically ignored my comment and told me not to worry about it. Surprise! She had a bad reaction to the shots they used. Theres now a BIG and LONG lump across her neck where they gave her the shot. I felt like I was just a ghost in the building. My concerns were absolutely ignored and disregarded. And the fact that a receptionist RUDELY tried to educate me on how everything Id heard and personally researched about the leptospirosis shot was not true.... and thinks she can tell me theres NO Side effect to a shot thats been known to cause several awful effects in dogs. Not happy Plus, they were very rough with her examination and the needle, despite my puppy being very calm and not struggling to escape. (Shes only 1lb!) Only positive is that one of the doctors there was rly friendly and nice. But he was leaving as we came in.

VI

videosofmine100

Four years ago my dog started breaking out in welts, itching and his eyes were red and inflamed. I took my dog to Best Vet and I was told it was most likely allergies. In Austin it makes sense, he was given a shot and I was told to try Zyrtec. He never got better, I must have visited the doctor every 3 months with the same treatment. This went on for years, I had tried other vets to get answers but they all said the same its allergies. So I would go back to Best Vet thinking its allergies and with the prices they have if I had to treat him for allergies I would try to be cost effective. I would ask about maybe going to a specialist and I was told that they wouldn’t be able to do much other than find out what he was allergic to. Finally after getting my dog shots, changing his diet, cooking for my dog, trying every voodoo allergy method I could find online I looked at my dog… he had bald spots, he was itchy, he was wearing a cone when I was out of the house, he was wearing sweaters to not scratch, he was unhappy. I couldn’t let him suffer anymore and I need answers. I looked up a dermatologist in the area and contacted them, they told me I needed a referral. I knew Best Vet wouldn’t give me one seeing as how I had asked about a dermatologist multiple times and they said no. So I went to a vet a friend recommended. The vet reviewed his past records, I kept my receipts, and gave me the referral. That day I made an appointment.They did a blood test and it turns out my dog has eczema, the vet gave me the pill to treat him and his quality of life has changed 100%. Years of watching my dog suffer and spending money on shots that never worked all because my vet was so sure that it was allergies. Fast forward to 3 weeks ago. My dog got an ear infection I asked my husband to set up an appointment with the vet, he set it up with Best Vet, I though “fine it’s just an ear infection that can’t be hard to treat” they said he had a viral infection and gave us pills. He took them for 2 weeks and once they were done his ear was no better. He needed to see his dermatologist any way so I waited a week and saw them. They took a sample and said it was a bacterial infection and gave us drops. He has been on the drops for a few days now and he is much better. I’m angry. I tried to do what was best for my dog. I had gone to multiple doctors and I trusted Best Vet, but I will never come close to that office again.

ST

Stephanie Novel

Our dog had surgery, and was released back to us after being injected with an opium cocktail. He could not walk or stand. He urinated on himself several times, could not sleep and was confused. When my husband returned home with our dog, I asked him how he got the dog in the car, "they carried him". We carried him up three flights of stairs to our apartment and for 8 hours our dog was obliterated. Several weeks later, his stitches were removed and in the office, he was playing with another dog and his wound popped open leaving a giant hole in his neck. My husband had to bring him back an hour later after he told him the "hole would close and heal eventually and thats just what dogs do". Today was the last straw. We made a 10:30 appointment, the vet came out to the waiting room and discussed with us the same ear problem our dog has had since his surgery, all of his theories so far have not fixed or healed the problem. He asked what surgery he had performed as if we hadnt just shelled out over $500 dollars and seen him less than two weeks ago! He did not even look in the dogs ear. He said he would prescribe something else and we didnt even need to see him. A vet tech would give his first dose and that would be it. 35 minutes later, after no one said a word to us regarding anything, I asked the receptionist if she could find out what was going on. She came back with the vet who told us that he would solve the problem by "firing us" as if we were lovers and he wanted to get the last word in. This vet is a cheaper way to go, but to make money he is doing as many surgeries as possible and every day. It is a factory for cheap surgery. There is no follow up, no actual tender caring, and the place seems to be run by a space cadet who needs to come back down to reality and realize that the patient is always first. I have never had a vet return a pet to me that could not stand on its own! Please do not use this vet.