Affordable Pet Care

2301 S Lakeline Blvd, Cedar Park, TX 78613, USA

Category:	Pet Store
Address:	2301 S Lakeline Blvd, Cedar Park, TX 78613, USA
Phone:	+1 512-382-6857
Site:	apc-vet.com
Rating:	4.4
Working:	Closed 8AM–6PM 8AM–6PM 8AM–6PM 9AM–4PM 9AM–2PM Closed

Location

Photos 14

Reviews 13

bethany wilbert

Dont make an appointment here without calling in advance before you leave your house on the day of, just to make sure they actually put you in their schedule. I called on Wednesday, made an appointment for Friday at 3:20. When I got there on Friday at 3:12 the woman working at the front desk said that she couldnt find me in their system. She told me that they had a 3:20 appointment but it was for someone else. At this point it was already 3:17 (there was a 3 person line when I walked in) and she told me I could wait and see if the 3:20 appointment comes in because "sometimes people just dont show up." A lady came in and started talking to the front desk woman and said that she had an appointment for 3:50 but was wondering if she checked in now if she could be seen before then. The lady at the front desk said sure just let me check you in. If you can get someone in almost 30 minutes before their scheduled appointment, then why can you not get my dog in? Especially since it is NOT my fault that the person did not schedule my appointment like they said that they had when I called on Wednesday. I speak up and ask if she had checked me in yet, even though she couldnt find me in their system. She replied that no, she had not and that she would have to ask the vet to see if I could be seen. Mind you, all my dog and I were there for was his yearly vaccines (just two immunizations). She walks to the back and at this point it is 3:25 and the 3:20 appointment shows up. Needless to say she came back and said no we cannot see you today, and said it in way like I was just someone who decided to walk in and not call in advance to make an appointment; no apology at all. I even made sure on my cell phone that it was their number that I called on Wednesday and double checked with the front desk woman that it was indeed their number and still got no apology. She did not even offer to make me an appointment for a different day. I was a customer for two years here but Im sorry to say that I will not be coming back and I will no longer be referring my customers to this establishment (I work for a pet store) as I would not want them to make the drive down there and experience the same thing happen to them.

Kim Gerulatt

I love Affordable Pet Care! Things must have improved since the two negative reviews. Dr. Thompson is wonderful with our four legged kids and explains everything in a language I can understand. He takes his time and I believe him and his staff really care about my "kids". If there is a serious issue that requires x-rays or surgery, Dr. Thompson can handle at the other clinic he works at, Cedar Park Animal Clinic. It is a relief to have someone I trust caring for my "kids". If you happen to call and get the recording, they have only stepped away from the front desk for a moment. They will call you back promptly. I highly recommend Affordable Pet Care.

Foamy Butt86

called on a friday and got a voicemail in the middle of the day. After hours at 1p.m.?? i think management is poor to allow this to be the first contact customers have with this clinic. I suggest you got spend money at a place that will actually answer your phone calls. Two thumbs down. no service. dont waste your time. if u want second hand care do it yourself. dont pay people who dont have time to get their phones in order.

Elena Haddock

I take my dogs to Dr. Thompson for over 10 years. We LOVE Dr. Thompson !!!! He is the best Dr. In town !!! Thank you so much for taking good care of my dogs !!! Saving my dogs lifes all the time !!! You are really God given honest , kind , very professional Doctor !!! Thank you and God bless you for all you do!

Cindy Davis

I have very mixed feelings about Affordable Pet Care. I think they are fine for cheap well care, but if your animal is sick you should find another vet and not their sister location, since the same vets work there. They forgot to send off my dogs blood work and almost cost her, her life.

Chris E

Great place to go! Very affordable and quick service for routine exams. The doc was great and my "kids" were shown a lot of affection and attention. Everyone here was really friendly. I will definitely be back.

Tarek Aly

Excellent service. You can tell if an office cares about their clients or not. I highly recommend them as they provide a great service in a timely manner at an affordable price.

Alex Vidal

The doctors and staff here are talented, knowledgeable, and friendly. Very accommodating and the business hours are great.

Jessica Hayes

I highly recommend this vet. I was impressed with their prices and the quality of care for my dogs.

Nadia De La Torre

Amazing service and care! Very affordable! My go to place for all my pet needs.

Marisol Lopez

I like it! I take my two pups and the vets and nurses are super nice!

esther lee

Prices are affordable, staff and doctors are wonderful!

Emma Sawyer

helpful and cheaper than most