Heartland Health Care Center-Bedford
| Category: | Medical Clinic |
| Address: | 2001 Forest Ridge Dr, Bedford, TX 76021, USA |
| Phone: | +1 817-571-6804 |
| Site: | heartlandnursing.com |
| Rating: | 2.9 |
| Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
Location
Photos 1
Reviews 6
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dotti fuentez
Worst care ever! Elder abuse is what I would call what happened to my mom in this place. The day of admission they put her in a room, put a diaper on her and we never saw them again until the next morning. They gave her the wrong diet, they literally crossed someones name out and wrote her name on it. It was a regular diet, she was to have a heart diet upon leaving the hospital. They did not feed her or give her meds the first evening. My cousin brought her food. When I arrived the next morning she was In a wheelchair, they had put her clothes out and Told her to dress. She was immobile!!! The beds are so narrow a normal size person hangs off of them. The nurse call button NEVER stopped buzzing the entire two days we were there! It was sad to see the same two folks parked by the front door asking anyone to help them. Neglect on all levels! I could write a book about this horrible two day stay! When we decided to bring her home after two days of her 30 day stay, only then did they ask what they could do for us! Do not put your loved one here!!! It is horrible!!! Dont let the ridiculous fancy furniture fool you.
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Kat F
My aunt that is fighting cancer had to come here! Supposed that this was a 5 star facility! I dont think so. They dont have enough staff to take care properly of the patient needs. She always has to wait at least 20 min when she calls for assistance for someone to come. The food is bad most of the time, and they dont have private rooms!!!! Even if you are willing to pay more its always shared, so that is really inconvenient! They have staff for therapy which is good, to do it right there! They are so busy again with no staff, that she cant have a shower every day (there are no showers in the room) sometimes she has to wait 2 days to shower!! She definitely will be looking for somewhere else to go!!
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Ray Ray
Food is horrible and not edible ,staff on the weekend and during the week at night is not nice especially at night time and when changing a patient they are very rough and sometimes hurts, and the facility refuses to provide an interpreter for someone who cannot even speak or communicate ..we even went to the administrator that is here and she will just tell you what you want to hear and thats it this is the worst experience ever if you care about your family you would not put them here .
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Ed Pell
My wife received compassionate and friendly care during her stay. EVERYONE at Heartland had a role in my wifes recovery. THANKS to all of you for your dedication. Ed Pell
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Kitty Deluna
An elderly woman was a friendand stayed there 3 months. When time came for her to be discharged she didnt want to go home she was so happy. Kudos to the facility.
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A Private User
Nice facility. Great staff. NastyNasty food. overall my stay was good.