Hebron Smiles

Reviews 6

JU

Judy Kim

Let me start by saying that I have an inherent fear of the dentist. This fear tends to manifest itself through anxiety attacks, uncontrollable crying, and stress. Knowing this, its been a while since Ive been to the dentist, but alas, the time had come for me to go to the dreaded dentist. Luckily for me, Hebron Smiles is right up the road! From the moment I stepped into the practice, the staff at Hebron Smiles was welcoming and friendly. The check-in process was smooth and the wait time was pretty short! Once I was in the chair, I could feel myself getting uneasy (and Im sure my dental hygienist could tell) but she made small talk with me and put my worries to rest. After the x-rays -- once again, a quick and easy process-- Dr. Saleem came to explain what needed to be done. Now, as a young adult who is taking on financial responsibility for her teeth for the first time, hearing my treatment plan sent me into a whirlwind of emotions. "Omg, how am I going to pay for that? if I cant pay it, are my teeth just going to rot and fall out? what am i going to??????" Of course, my worst case scenario way of thinking triggered a slight panic, and I got very teary. It was embarrassing and I was ashamed, but the ladies at Hebron Smiles were so understanding. They brought me tissues and water to help me compose myself and then we were able to put together an action plan -- both in time and in financials. Once I had gotten over the initial panic, I was able to finally pull myself together and talk next steps. Unfortunately for me, I needed a root canal, but fortunately for me, Dr. Saleem was able to send me to the Firewheel Center for Dental Specialties that day! Thank you, Hebron Smiles, for making my experience so wonderful. I am very happy to have found my one stop shop dentistry practice, and I look forward to seeing yall again! :)

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DA

David Moghadam

I would like to thank everyone at Hebron Smiles. While going to the dentist is never fun, I have a very pleasant experience. Mr. Adnan Saleem was very informative, professional and took the time to explain things to me. He laid out different options for me to think about on future work that I requested. The Hygienist was top notch, and the scheduling people are wonderful. I have read some reviews of people talking about charges and insurance. Do your due diligence and check what your insurance covers, and what you might expect to pay. If you end up paying more than you thought, this has more to do with your insurance provider than your dentist. You can not expect to get everything for free. With the continual change of healthcare in the U.S, it’s a good idea to have an HSA, or set aside some funds for dental, and healthcare. As an adult, this should be responsibility 101. I’m very much looking forward to my next visit. At the age of 44, I have finally decided to inquire about braces. I do not expect them to be free. I expect to pay quite a bit. What I do expect is to be treated kindly, fairly, and to be informed. Hebron Smiles did this and went above and beyond! They are TOP NOTCH, and I recommend them to anyone looking for dentist….if you’re unhappy with your current one, or just new to the area…. Or for whatever reason. I’m very happy that I have found them! Thank you!!!

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PA

Patty Kim

So, to be completely honest, I was deathly scared of going to the dentist... to a point where I avoided going for over 5 years. *gasp* I know. After doing thorough research via yelp/google, I found Hebron Smiles. I made an appointment online - quick and easy. From the moment I entered the office, I was greated a warm smile and friendly hello from every single person working there. They made me feel relaxed and did not "judge" me for not having perfect teeth. Dr. Saleem and Dr. Hamidi were wonderful in explaining everything thoroughly and giving me options/suggestions on how to treat my various issues. My hygienist, Ms. Mary Nguyen, was particularly AMAZING in making my teeth beautiful once again, while making sure I was completely comfortable the entire time. She even took xrays after just to make sure she got every bit of tartar - and yeah, I had a lot. I have never had my teeth so squeaky clean after a deep cleaning, and I could tell that she takes a lot of pride in her work. They have a passionate team over at Hebron Smiles, and I can confidently say that Im no longer scared of going to the dentist. Thank you for making my smile healthy and beautiful again!

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DE

Debbie Lewandowski

I made an appointment last year notifying the office clerk of my insurance, new patient, initial exam and even made my appointment on a Saturday morning. When I arrived, after searching for the location, its in a strip center, for about twenty minutes, I checked in. The receptionist took my information and I sat down in the lobby. I was the only one there. After about 15 minutes, the receptionist called me to the counter and said we dont accept your Blue Cross insurance dental insurance (from your large school district). I was very upset because I had made definite notification of my insurance when I made this Saturday morning appointment a couple of weeks ago. The dentist even came to the the counter because he could see I was not happy. I pointed out that I had to include this visit in my busy weekend schedule and now not to have an appt is very dishearting. He simply apologized and I left. Currently, I keep receiving emails and FB notifications and I wish they would stop. I have tried to SPAM them but to not avail. Dont go to this dentist....they have terrible customer relations policies!

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TY

tynisha pippins

Hebron Smiles is a wonderful, outstanding place to go for quality service and excellent dentistry. I have been going to Hebron Smiles about 2 years now and they have taken great care of me. My experience has been one of satisfaction and trust. The staff is amazing and theres a comforting tone within the office. Tara, front office, always work with me to assure that Im able to receive the necessary services I need and for that I am truly grateful. Dr. Saleem really cares about his patients well being and care and always provides service, nothing short of the best. Hes gentle and patient and he educates his patients with documentation and demonstration to ensure that they are well equipped with the tools needed to properly care for themselves after care/treatment. Mary is the absolute best hygienist in the world! Amongst a host of professional staff, beautiful smiles and kindred spirits I am more than happy to call this place my 2nd home and you should too!! :)

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KO

Koda Basey

Sometimes you want to go where everybody knows your name (now that you have sung that, on to the real review). There isnt one bad thing I can say about this place. They actually care about you. They will do any and everything they can to accommodate. The office closed at 4pm and I dont get off until 3:30 and I really wanted and NEEDED them to stay open for me. Without asking they offered to stay until 4 pm for me as long as I came or called if I couldnt make it (which is a reasonable request). The office is clean, they have a selfie station. The part I like the best is they take the time to explain EVERYTHING. If you dont understand they will explain it differently, as well as show you pictures on a screen above your head of what needs to be completed. And lastly EVERYONE knows your name and speaks when they first see you, that seems small but in a world where good customer service is hard to find that does set them apart.

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