Critter Care Animal Hospital

Reviews 8

JE

Jeremy Jensen

I dont normally take time to write a review, but I care a great deal for my dog and have been disappointed by several Veterinarians in the area. So after finding a place that truly cares for animals and their owners I wanted to share my experience in the hope that it will help others in the area find great care for their animals. During the initial phone call to set up the appointment we went over some of the basics and then I was told that they would reach out to my previous Vet to get all of the pertinent medical information, which for a disorganized person as myself this was a great help. When Dante (my chocolate lab) and I got to the facility we were promptly and kindly greeted. Dante enjoyed the genuine attention and new found friends. The whole experience was great, the Veterinarian took time to explain some of the things Dante was going through and the best methods to assure that I have a healthy boy for many more years. Since the visit I have called three times to ask different questions and to get clarification and every time I have been pleased with the help and truly thankful they were willing to spend the time to discuss with me. Lastly, the pricing was very reasonable and at every step of the way it was discussed with me in detail to make sure I was comfortable with any proposed treatment and at no point were treatment ideas offered that seemed ridiculous or not needed. Thanks to everyone at Critter Care for your genuine love for what you do!

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PH

Philip Ames

This vets charged me 6times the retail value on meds .when confronted he violently screamed and yelled at me I told him I have proof and he admitted that yes he did charge me six times the retail price and that if I didnt like it I should just leave his office and he ran out of the room slamming the door his assistant came back in the room and apologize for his behavior and said that should never of happened I told her I was glad it happened because now Im positive the mans con-artist . 600 bucks later my dog still has the same ear infection and untreated allergies . He acts nice until hes taken your money then All bets are off

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Ericka E

Unfortunately after several visits,we have decided to take our dog elsewhere, the staff was very polite,the clinic very clean,accessible and modern, yet it is our belief and experience that our dogs situation was treated primarily as a business. cycle upon cycle of the same tests and the same medicine,for almost 2 months, delaying a surgery,causing infection and no resolution. Our dog is now cleaned up from infection,with a schedule surgery, looking amazingly well after just one visit to Old Orchard Animal Clinic. Hope for them the very best and hopefully is not anyone elses experience anymore.

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A

A Private User

Dr. Willis and his staff are incredible. The best vet I have ever been to. I take my german shepherd puppy and my white cat there and its like their second home. Dr. Willis always makes sure my children are okay and healthy. I am very happy and so are my two little ones. Annie, Nicole, and Tiera are awesome and open to all questions, and they are always happy to help. I love everyone there! Thanks Critter Care!

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JI

Jill DeWitt

I have never met a more carrying physician in my life, in human or veterinary medicine. He has cared for our animals for over 14 years, since we first moved to the area, and treats them like family. His broad knowledge of his profession has allowed our pets to live well beyond their life expectancy. I recommend him to everyone.

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RA

Randal Kalmoe

I loved Dr. Willis! He obviously loves his job and treated my Gus like family. He took so much time to explain everything to me and give me the next steps for treatment. The staff was wonderful and the time I spent waiting was minimal. Also have to mention Niki...shes the best!

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TA

Taylor DeWitt

The people at Critter Care compose the most compassionate veterinary team I have ever met.

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A

A Private User

They do not answer! I called when they were there and even checked the hours!

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