Category: | Veterinarian |
Address: | 203 Merchants Row Ste 101, Arlington, TX 76018, USA |
Phone: | +1 817-375-8309 |
Site: | banfield.com |
Rating: | 2 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 9AM–5PM |
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CANDY R
This is the worst Banfield Pet Hospital I have ever visited. The Techs and Veterinarians are the most incompetent people in the world. If you are prepared to pay then this is the place for you, otherwise dont risk having your pet seen there and forget about their wellness plan because it is no plan at all just another way for them to get more money out of your pocket every month. Dont bother speaking to their practice manager "Zach" because he is no manager at all, just a tech with Practice Manager as his title. He wouldnt know how to resolve an issue even if it was in a book scripted for him. They are not willing to take any ownership what so ever of any mistakes that they have made. Every excuse is used to put back onto your pet. Its your pet that must have been licking it, its your pet that must have been chewing on it, oh better yet your pet must have been running and jumping all of course after being sedated and everyone knows how mobile they are after being sedated. Dont risk it, its not worth it.
A
A Private User
Had a fabulous experience and will keep coming back. I have all 3 of my dogs on their "wellness plans" and all of my dogs are well taken care of. The review from "R" must have been when there was different staff or something because Ive been going to this location for the past 5 years and havent had a problem. My dogs love coming in and they all wag their tails and get excited in the car as soon as we get to the parking lot. The vet tech always asks if she can give my dogs a treat before she gives one and always lavishes my babies with attention. My questions get answered and the visit is always thorough Sounds like "R" need to pay better attention and remember you get what you pay for. Im not about to price shop vets. Thats ridiculous. R doesnt need to be a pet owner if he cant afford to properly take care of his pet without bargain shopping.
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TEXAS FILMZ
This Banfield is the worst place I have ever been. These people have no regard to the well being of your pet. In the back things arent always as they seem, your pet will immediately lose control of its bowels when it is scared and in a place like this, but these people are very lazy, and let your animal sit in its own waste. They will lie straight to your face, go behind your back, and will do ANYTHING to get an extra buck out of you. A bath is almost $30, and lots of times, they will do it to you without asking. Worse than going to a mechanic. This place is horrible, and if it were up to me, everyone here would be replaced.
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Jan Thomas
The vet I saw ran off at the mouth and would not let me get my questions out. I got so confused I left there without the answers I needed. I will not see this person again. I had to ask the tech if she was a vet. She dressed as the tech and neither wore a name tag.
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Kyle Robertson
Doctors take 2 hour lunches...no consideration for waiting patients