Wesley Wilson

Reviews 5

CH

chase rutledge

You might wonder why a doctor that is so highly rated has such low stars on his practice. Dr. Willson is a good doctor but his staff mainly the receptionist at the front desk is garbage as a peraon. I called 2 weeks before my surgery consult and asked her to please notify the doctor to send over a recommendation for a specialist due to my need for surgery. Well 2 weeks go by and the surgeon still has not received my referral for a specialist so I call up there and talk to this horrible lady with attitude because I asked for her to transfer me to the person in charge of doing the referral. she stated she was at lunch when I told her to have her call me asap once she got out of lunch because I called for this to be done 2 weeks ago she gave me attitude and stated its not my fault she hasnt done it and hung up the phone. after the time she got back from lunch I had the surgeons office contact them several times in which she hung up and gave attitude because doing her one job of notification of the staff is not her problem because of her I was denied seeing this surgeon for a surgery Im in desperate need of. she has effected my health due to her ignorant attitude and lack of skills as a worker this place has not called me for my blood work and culters as well because the staff doesnt care about you. because this incident I would advise anybody looking into this office to look elsewhere and not waste your time you will see this lady is obviously the problem and will even put you at risk because she doesnt care.

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CL

Claudine George

Getting anyone to answer the phone for anything is ridiculous! Waiting 10-20 minutes on hold to make appointments are unacceptable business practice. When it is answered, and you want to make an appointment a few days out, youre told that you must call on the day you want the appointment. Good luck getting in on that day. Sometimes there is only 1 doctor there! Hire more people to just answer phones and have 3-4 providers available everyday. Get an office manager who will return your phone call about why the wait times on hold are so long. Thats her job! To make sure the practice runs smoothly. The doctors are great, but overall accommodations to get from A to B is ludicrous.

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RH

Rhonda Peterson

Physicians are good, but office staff is terrible and unprofessional. You call and get put on hold then they pick up the phone and hang it up. I have an 82 year old mother in law in pain and after meds didnt work he referred her to pain management. So a month has went by and no referral yet they will not even have any type of communication with you. I have called many time the office manager will not return my call. I have no complaint with the care of my mother in law other than the office staff is not good and they need to hire someone to answer the phones and do referrals.

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SA

Sabrina Williams

Myself, my husband and our five year old never have a problem getting an appointment here. There is never an exceptionally long wait and the staff is friendly and courteous. The office is nice and clean, we really like it here!

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JU

Julia Taylor Bryan

Office staff ( Angela ) is rude. Husband came in for script refil. Quoted price, no insurance then get another bill in the mail. She was un unbelievable! Said oh well, its higher now. We paid while at office.

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