Park City Hospital

Reviews 15

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Brian Carter

I had to get a surgery done about a year and a half ago. I had the surgery done at this facility. The surgery went well, I have nothing but good things to say about the doctors and staff I have encountered here. The reason Im giving this one star is the absolutely absurd billing practices from Intermountain. I received a bill from the surgeon and the anesthesiologist. Both were paid in full by the company my mother was working for (who refused to pay for the hospital bill once I knew about it as their insurance no longer covered me) after insurance paid their chunk. When I called my insurance company to see if anything remained they told me that they had covered their part. I understood that as me owing nothing. (Just as a side note, it was brand new insurance under my mother, I see now shouldve asked more questions). At no point did I ever receive a bill from Intermountain. I also assumed that had I owed anything I would, you know, get a bill for it. Boy was I wrong. Fast forward about 6 months and I start getting calls from a company named IC Systems. This is apparently Intermountains collection agency. Instead of billing me they sold my $4,000 debt (that would have been paid immediately had they just billed me) off to a collections agency. So, this dropped my credit about 150 points and I cant have it removed until it is paid in full. Kind of a kick in the teeth when you are ready to buy a house. I would say this is just bad luck on my part, even an isolated incident, but after a conversation with an acquaintance of mine that works in surgeons clinic, I was told this is actually turning into a common practice for Intermountain. So, the treatment and staff gets 5 stars, they are actually really great. Some of the best Ive ever encountered. But be sure to call Intermountain to get your bill, otherwise you can deal with their shady collections agency calling 2-5 times daily to threaten you.

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Barbara Perrin

My husband took a nasty fall while skiing and with aching ribs we visited Park City Hospitals ER. Living out of state, we were a bit concerned going to an unfamiliar hospital. Wow!!! What a great experience. EVERY person we met was fabulous...from the ER receptionist to the ER nurse, "Maria" that took my husbands vitals & history to "Mark", the ER doctor on duty, to Chad, his nurse once he was admitted for observation. This hospital...these people were all so amazing....friendly, competent, caring....I wish I could transplant this hospital, and bring these people back home with us, (and did I mention the food at the hospital was amazing???). As bad as it is dealing with 5 cracked ribs, everyone at Park City Hospital did a stellar job diagnosing and caring for my husband. Kudos to an excellent hospital and staff!!!

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Crystal Lafay

Please do not ever EVER bring your loved ones to this emergency room. The staff is ridiculously rude, I have never seen this type of treatment from healthcare anywhere. There is no professionalism like for instance talking about patients at their desk where everyone can hear... My sisters heart rate was jumping up to 180 monitors going off, didnt see anyone for over half an hour. She was screaming in pain from her head. Took three hours to see a doctor. When my sisters boyfriend said how bad we were being treated they had security take him to the waiting room. When we finally said we want to take her somewhere else the doctor showed up. Maybe they should have more than one doctor on the floor. Even the receptionist was horribly rude. I have heard SO many bad things about this ER and now unfortunately got to experience it.

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Nancy Davidson

Worst ER in the country. Ive had 3 bad and very expensive experiences here. The worst was when I took my 88 year-old Mother in for a broken wrist. They set her broken bones without pain relief and used such a barbaric method I watched her suffer for over an hour. The bill we received was outrageous. Either go to an urgent care, or drive 20 minutes down the hill to go the University hospital. Even the hospital in Heber is a better option.

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John Dino

We dealt with a wonderful young woman, I believe her name was Cali at the Radiology desk. She went far beyond what she needed to do for me as we had not been able to get my results for 2 weeks. I am very sorry if I did not remember her name but I will remember her wonderful spirit and customer service. Laura Dino

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Gregory Limb

Had a very bad experience in the ER by a doctor who would not listen and did not care about helping. I was in very bad pain and went to see if they could help me figure out what was causing it. This doctor refused to help me with the pain and made me feel hopeless and not worth his time.

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Diana Hammock

My husband has been to PC medical center several times for out patient surgery. He has also had many tests and X-rays done there. We have had wonderful care from everyone. Their staff is very caring. Would go again anytime.

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Tom ServosRevenge

Rudest staff I have ever encountered. Long wait time. Doctor and nurse treated me like I was wasting there time. Misdiagnosed a broken ankle as a sprain, which later required surgery. Miserable experience.

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Tyler Sorensen

excellent facility and very kind and knowledgeable staff. no wait when i went. what else could you want from a hospital ER? thank you for helping us.

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Harvey Heller

Ecellent and thorough care. All the staff we encountered were effective and engaged and couldnt have been kinder or more interested

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Jose Luis Gomez

Exelente lugar donde la salud es primero...

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Earl Masters

The women that checked in my wife was rude and uncaring. The doctor was very professional and kind.

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Lil Dominguez

The Best Doctors. I live a fairly normal life because of their help. Thanks and blessings.

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Bob Clements

Top notch care, from the moment we entered. Everyone was going above and beyond.

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Elizabeth Ricketts

Excellent

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