ARUP Laboratories

Reviews 6

HE

Heidi Sonali Magdo

I am a physician employed by the University of Utah. I do not recommend going to a University of Utah lab for any blood work that is urgent. I had two blood draws at different locations (Farmington and the University hospital). Both were stat labs that needed to be resulted that day. For the first blood draw that was done at 7:15 am, when my doctors office told me that no results had been sent to them by about 4 pm, I became nervous and called the lab at Farmington. They were extremely unhelpful and transferred me to 3 different people who could not tell me when the results would be back. After an hour of this, I was told to call ARUP directly which I did. The ARUP representative was extremely rude and would not tell me when the labs would be back. They said our drs office would need to call. My drs office called and after giving them a hard time said the results would be in the next morning. The next morning they said the labs would be back that afternoon. This went on for 4 days, when the labs were ultimately resulted. This is absolutely inexcusable. I am a physician and often call a lab to see when a patients labs will be resulted, and have never encountered something like this. I stupidly thought that having the labs done at the University hospital would go better but it was just as bad.

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V

v starr

makes me wonder about quality of work, where mayo clinic labs would take up to three weeks for same test, mine was returned in one or two days, in the case of this lab,,,where even employees are disgruntled? charged for work, but not done, possibly? not sure what to believe? Poudre Valley Hospital system is notorious for charging insurance and patients, but not having work done or sending to very sub standard labs! particularly, when the hospital... or agencies for the hospital... can see patient is on disability or social security with starvation unearned income, and insurance through Medicaid Medicare wont pay pr will only pay small portion. thanks again Obama care!

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JO

John Pedersen

Poor company to work for all good employee incentives were put in place by the previous CEO Dr. Kjeldsberg and the current CEO is bleeding the company dry and running it into the ground. Company used to care about there employees but now are all about making money and cutting costs and benefits of the employees while still paying very poor for technicians.

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MI

Michael Mandahl

Quality testing and very fast to get results. Huge test menu too. I guess all that automation really speeds things up. There have been hiccups with my testing but they have the best customer service of any lab and theyre always improving. Highly recommend

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TO

Todd Yoakum

Their testing is the caliber of a dollar store pregnancy test. Good luck with these guys, you WILL need it.

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PA

Paul Lachowsky

Great company to work for. Amazing benefits and fin work environment.

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