District Vision Care Center: Ryan Mortensen, OD

Reviews 3

TA

Taija Marcus

I would never recommend this place to anyone. This provider does not make eye contact with you and is uncomfortably quiet. Not friendly at all. I initially met this provider at his Sandy location and was originally having issues with blurred vision. I have never worn glasses so; this was my first experience with an OD. At the initial visit the provider brought up things like; possible glaucoma and said I needed testing done. I immediately made my appointment because the sound of this frightened me. After the testing was done I got a simple "everything is great, see you in a year" I thought this was odd but, after looking through my insurance claims realized this provider must have seen this certain testing is covered by my insurance so they felt it was "Necessary" My most recent visit was to the District location, I was in for my yearly exam and asked about contacts, cost etc. and the office was very misleading with how they presented the information. I was told that the contacts would be $60 and this would be purchasing contacts for a full year. After doing the two week trial, I decided that contacts were not for me and putting them in my eye daily just was not working out. I called back to see if I could be refunded my $60 since I would not be picking up the contacts and I was told the $60 was a Co-pay and is non-refundable... not only is it non-refundable but, it only covers ONE pair of contacts. This was a huge surprise and extremely upsetting. Had I been told this information upfront I would have never moved forward with the contact trial. This office is extremely misleading and after the "Necessary" glaucoma testing and now the "year supply of contacts"-Both misleading and incorrect information to make money. I will not be returning and I would not recommend this place to anyone

CH

Charles Machinski

My wife and I needed an eye exam. (She has worn glasses and contacts since she was young and I never needed glasses and have not been to an eye doctor for many years) The staff at this facility is exceptional!!! The doctor was thorough and explained the test and associated outcome and we can not say enough good things about Gavin and Bethany at the font office. They were patient, friendly and knowledgeable... They answered all our questions (and there were LOTS of them) 5 Star rating from my wife and I. If you are looking for a eye care center, look no further!

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Valerie Rampton

Fast, friendly, thorough