Alexandria Landmark Dermatology

Reviews 3

PE

Peshwaz Faizulla

We went in for laser hair removal for my wife. Today was her second session (she has had over 10 sessions before with another parctice and she knows how things work). She told the technician, I think her name is Sherly, that she did not feel like the preivous times when after a session, the hairs that grow out of the skill will come off with a simple touch. Initially she did not want to listen to the point and kept saying what she wanted to say, which was general infomation that we already knew. She kept at it, and when I was trying to explain to her our concern, she got angery. when she was trying to shave off the hair in preparation of the session, she cut a pimple on my wifes face that caused her pain and started bleeding. she brought a gauze to clearn it without telling her it had alcohol. she was very agitated and anger. She yelled at us that she was going to give us the treatment for free and she yelled "what more do you want me to do?". We declinded the free session and walked out. After that I called dr. Kaufman who is the owner of the parctice, we was not much better than his technician and tried to sweet talk us out of it without any real solution. It is a substandard practice, the human interaction is substandard and the service we received was technically inferrior, even though they claim it is the gold standard of laser. It is not.

TA

Tameka Burroughs

The receptionist is rude and unprofessional. No one should ever answer a phone "Doctors Office". If that individual is the first impression people have of your medical facility, it is not a very positive one. I can not comment on the medical professionals and would not accurately be able to rate them because I was unable to schedule an appointment due to the unprofessional receptionist.

AR

Arpita Sengupta

Horrible. I did laser hair removal and it left me with big splotchy dots all over where she did the laser. When I asked about it, the estithician who did it ( not a dermatologist) said to moisturize and it will go away. Its been over a year and still have it.