Chesapeake Integrated Behavioral Healthcare

Reviews 3

A.

A. R.

Absolutely terrible. First off, you have to walk in for your first appointment. You have to be there before the place opens and hope you wont be turned away if other people got there before you. Then you have to wait hours after being let in for the walk in appointment to actually be seen. Luckily, the day of my walk in appointment I was seen. 2 and a half hours after arriving. Then the actual visit was through a television meeting, essentially through Skype. The doctors are not even all there in person. That was fine for me, but the staff that is actually in the building was pretty unhelpful and even condescending at times. Controlled substance medications are heavily regulated at this facility, and they require all of them to be shipped to the facility to pick up. Finding info on why my medication was late was pretty difficult because no staff would answer my calls and the front desk does not have access to that information. When I complained about the difficulty I had reaching the facility, the nurse I spoke to argued that I just didnt receive a call earlier because someone left a note that they called me. No one did. The attitude of the staff when faced with my frustration did not ease my concerns. I was fed excuses to cover themselves rather than receiving acceptable medical care. Due to the inconvenience and hurdles needed to get med management care at this facility, I decided to search elsewhere rather than waste my time. Very unprofessional service.

DE

Debbie Mills

If I can give them no stars I would I was told to do a test I was was really tired I just had a baby and the doctor wouldnt even let me retake the test I will not recommend this place for mental health services parenting yes but medication no and now I am going through hell because of it the Upcenter is messing up with my money and I just ughh

VE

Vernon Gardner Jr.

Nice people