Chesapeake Health & Rehabilitation Center

Reviews 9

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Richard Roark

My 90 year old mother was involved in a car accident and hospitalized for 2 days for ankle surgery. Since she did not have a 3 day stay, she wasnt eligible for Medicare to pay for rehabilitation. My brother and I took her home to recover,, but quickly found that we could not provide for her care properly. We contacted the administrator at Chesapeake Health and Rehab Center for assistance. He had his admissions team contact us and helped us get the orthopedist and family physician to provide the paperwork necessary for a private pay admission. This was impressive because we were not able to get the physicians to cooperate. They obtained hospital records and we got her admitted at 4:00 pm on a Friday. The rehab team started working with my mother that day and every day for the 30 days that she was there. My mother and I were extremely impressed with the professionalism and the friendly manner of the rehab team and everyone we came into contact with. My Mom felt like she had new family members from the first day until the last. Mom commented that the housekeeping staff always took a little time to visit with her as they performed their duties and she liked the interest that they showed for her condition and personal needs. She even enjoyed the food. claiming that it was almost as good as home and certainly 100% better than hospital food. She looked forward to each meal. We would recommend Chesapeake Health and Rehab Center to anyone needing skilled nursing and/or rehabilitation services. The staff were great and my mother recovered and is functioning on her own at home again. Thanks.

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Linda Zogg

This facility has a HORRIBLE nursing staff, especially during the overnight hours. Unfortunately, my mom is there because she needs physical rehabilitation and is currently in the process of getting radiation therapy, next store at Chesapeake General. That is the ONLY reason she remains there and as soon as her radiation therapy is completed we will be taking her home. The nursing staff doesnt NOT properly monitor the distribution of medicine at all. If my family was not with my Mom, from 6:00am -8:00pm everyday, she would be completed over medicated. The nursing staff doesnt appear to record or keep track of what medicines they give my mom or when they give medicine to my mom. During the overnight hours they completely screw up her pain medication so that by morning time she is in complete agony. We have had several discussions with the nursing staff and with several managers and each night they continue to NOT do their jobs. If you care, at all, for your loved one, this is DEFINITELY NOT the place to put them. The physical therapist that work with my mom, twice a day, are awesome and she loves her time spent with them. They do an amazing job working with her and are extremely patient and encouraging. We will continue with her physical therapy from home because we cant get out of this place fast enough.

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Deborah Carr

We have been here 13 and half hours. My husband James has not gotten his pain medication.one nurse said she was going to put in stat. 25 mins later she came in room for something and i asked had she called in. She said she had not. 12 pm I went to front desk. One nurse stated rx have to come from Richmond. Nurse that was to call in stat looked at her like no they dont. I said im getting conflicting stories. Then the nurse that was to call in stat said she saw it hadnt been faxed in. I said well if it hadnt been faxed in, how were you going to call in stat. Then supposedly she called someone. I said if it wasnt called in last night, i want to report her. One of nurses stated not all nurses are trained to admit patients. I said you mean to tell me you have a nurse admitting patients and havent been trained..i said i really want my husband removed from this facility. Then one of nurses claim it was on 12pm truck. I said everyones story is different. I want him away from yall asap!!!!!

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Abbygail Miner

I would rate this facility less than one star if possible. After the facility has responded to my review, no care was given to my relative how it should have and no apology was given for the treatment and neglect of my relative. I highly recommend finding any of rehabilitation center than this one. Well maintained facility but as I sit with my grandmother watching her brother suffer without medication (due to nursing not sending in script and physician deciding not to come in for his tube removal for further hospice care) or restraint from biting himself and pulling out tubes all I think is patient neglect when family is exhausted beyond belief. Nurse visit every 2 hours? More like 1 visit out of the 4 and a half hours I was there (only after begging for help). Expecting to file a lawsuit, but I worry about him before I can worry about that. Beware of the care.

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Michele Daley

My aunt was admitted to Chesapeake Healthcare after having had surgery in RIchmond. She admitted with a poor prognosis but did exceptionally well in therapy. The therapy program is above and beyond anything seen elsewhere. She had been in other centers and I was less than impressed with the total care or the "therapy" in those other places. The nursing staff were extremely friendly and attentive and went above and beyond to meet her needs and the needs of our family. She enjoyed the food and has very positive things to say about her time at the center. If other family members should have a need for rehab, they will definitely come here!

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Scott Stafford

My mother in law had a recent stay here at Chesapeake healthcare. My wife and cant tell you how pleased we were with the decision to admit her here. The facility was clean, well maintained and friendly. The nursing team took great care in her attending to all of her needs even when she was being a little bossy. The rehab team was tremendous! We had doubts on on well she would recover but they did a fabulous job. I was surprised to find that they did rehab 7 days out of the week which I think really helped her recover to a level we did not expect. Thank you Chesapeake Healthcare!

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Jill Tippett

My uncle was recently at Chesapeake Health and Rehab Center following hospitalization. The ENTIRE STAFF was amazingly professional, helpful and friendly. We cannot thank them enough!!!!! The Rehab Staff was INCREDIBLE with how they motivated my Uncle to do his therapy.. We especially want to thank give a big shout out to Jennifer Robley- Physical Therapist!! She was AMAZING and VERY SENSITIVE every step of the way. The most amazing prayer any human being can say to another is THANK YOU and there are times that THANK YOU is not enough!!

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Lisa Dombrosky

Recently had a friend from church in this skilled nursing facility. I visited daily and the staff were always so welcoming and pleasant. The facility was very clean and there was a great deal of energy. They even let me be present for her physical and occupational therapy sessions. I felt like the nursing staff took very good care of my friend Bess. If I ever had to go to a rehab facility I would only go to Chesapeake Healtcare and Rehab.

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M Hinners

This is a wonderful skilled nursing facility. Their renovated private rooms are beautiful.The therapy they offer is top notch and they will get you back on your feet in no time! I would highly recommend this facility.

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