Commonwealth Eye Care Associates
| Category: | Eye Care Center |
| Address: | 10431 Patterson Ave, Henrico, VA 23238, USA |
| Phone: | +1 804-217-6363 |
| Site: | commonwealtheye.com |
| Rating: | 4.8 |
| Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
Location
Commonwealth Eye Care Associates: A Closer Look
Location and Services
Commonwealth Eye Care Associates is an eye care center located at 10431 Patterson Ave, Henrico, VA 23238, USA. The clinic operates from 8 AM to 5 PM on weekdays and is closed on weekends. The facility has a rating of 4.8 and offers various eye care services.
Reviews Overview
Positive Experiences
- Professionalism: Patients have praised the clinic for its professional and courteous staff.
- Quality of Care: Surgical outcomes have been described as excellent, and the clinic's doctors take the time to explain procedures clearly.
- Staff Attitude: The supporting staff and doctors are noted for their positive demeanor, making the overall experience enjoyable for patients.
Areas for Improvement
- Rushed Appointments: Some patients felt that their appointments were rushed, particularly during post-op visits for cataract surgery.
- Cost Transparency: There were instances where patients received multiple bills, and the final cost was significantly higher than initially quoted.
Detailed Reviews
Professionalism and Quality
One reviewer mentioned that the clinic "has their act together" and lauded Dr. Iuorno for being outstanding. The staff was described as professional and courteous, contributing to a very positive experience.
Patient Care
Another review highlighted the clinic's approach to patient care, stating that the staff takes time with their patients and families and explains everything clearly.
Financial Aspects
However, there were concerns about the financial aspects of the clinic. One patient felt rushed through the cataract surgery process and ended up receiving three different bills, with the final cost being three times more than initially told.
Time Management
Time management seems to be an area that could use improvement. Multiple reviews mentioned feeling rushed during their appointments, especially during post-op visits. One reviewer even mentioned that they were in the middle of asking questions when the doctor left the room.
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Reviews 6
MA
Malcolm Denham
I felt rushed through the whole process. Cataract surgery went well. I saw the surgeon at the beginning. He was zoomy zoomy. I was told it would cost X amount. I ended getting three different bills. Final cost was 3 times more than when I was first told. Post op felt rushed like " youre good to go" and I was out the door. Wouldnt feel comfortable going to them again. Felt better with my Lasik surgeon. Unfortunately he could only do my cataract surgery in an alternate office in DC.
NH
Nhat-Ha Duong
Took my Mom to the post op appointments here after cataract surgery. We were rushed through at all the appointments. We were in the middle of questions when the doctors (2 different doctors for 3 appointments) and their assistants stood up, walked to the door, held the door open, ready to leave. At the last appointment, when I wanted to make sense of an eye prescription, the doctor said "You dont need to know that" and he left.
DA
Dave Kolmer
This clinic has their act together. Dr. Iuorno is my doctor and is outstanding. The clinic staff is professional and courteous. Every time I`ve been here has been a very positive experience. Thanks CEC!
A
A Private User
Truly fantastic! Surgical outcomes are the best. Staff are fun, smiling, and are clearly well managed.
MA
Marilyn Johnson
They take time with their patients and families. Explain everything clearly.
BE
Becka Schrader
Great doctors, great supporting staff.
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