Patterson Eye Clinic

Reviews 7

TI

Tim _

I went to Patterson Eye Clinic hoping that I could replace my old glasses with a new pair using the same prescription in my old glasses. They took me through the whole eye exam process which was fine but, they gave me a stronger prescription than my old glasses. I didnt make a big deal out of it at first because I needed some new glasses. So, I began wearing the new glasses and I figured I would soon get used to the stronger prescription but, it wasnt happening. So, I went back and asked again to get a prescription the same as my old glasses. They gave me the 20/20 eye test using the new glasses and then tested me using my old glasses and the results were the same. Thus proving that i didnt need a stronger prescription. However, the so called "eye doctor" said that he didnt see a reason to give me a prescription the same as my old glasses. Well, the reason is because I can see just fine with my old prescription and thats what I, the customer, want. I feel they should have given a new pair using my old prescription. Not force me to stay with a prescription thats too strong. Needless to say, I wont be going back to Patterson Eye Clinic.

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LA

Laura Herrick Wood

I had been to another eye doctor in town. I did not have a good experience. I needed to find another eye doctor. My husband found the Patterson Eye Clinic and I let him be the guinea pig! When he came home and told me of his great experience, I decided to make an appointment and give them a try. This office is extremely efficient. I like that. The people are personable and made me laugh. The equipment is state of the art and when he came back with what was happening with my eyes, Dr. Peter Nardone was very thorough. He said we could do more tests, but did not recommend them as he saw no issues - that saved me money! Picking out glasses is one of the things I dread the most. Too many choices and just how am I supposed to be real about how I look? Christine Lile, Registered Optician was so helpful. She picked out about 8 frames for me to compare and through the process of elimination, I felt like I ended up with the best choice. Plus, the price was very reasonable. I feel as though they are at the top of their game. They will be my eye doctors from now on.

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IV

Ivy Cohen

My whole family and I have been patients at Patterson Eye Clinic since it originally opened. The location is very convenient and there is always ample parting. The front desk staff have always been very helpful and polite. The doctors and technicians are very professional and provide thorough eye exams. They are always willing to answer questions and address my concerns. This practice has a very extensive eyeglass department with the most fashionable and up-to-date styles. Their highly trained opticians are very patient and helpful in the process of choosing and fitting new frames. I always wait for my favorite optician, Christine Lile, whose guidance and knowledge provide me with the assurance that my final choice is the right one FOR ME...plus Im always getting compliments on my new frames. I feel that their prices are competitive and they do accept many insurance plans, including mine. All-in all, I always have a very pleasurable and positive experience at Patterson Eye Clinic. I will only use this practice in the future and would recommend them to anyone.

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GR

Greg Pfister

The staff where great as well as Dr. Laurel Loukx. Each step was explained well with personable and professional people who really like their job. The office was definitely NOT an "eye glass mill", but a place that seem to really care about the person. My appointment was on-time, however, it took a little bit longer to perform all the test than I expected. However, this was more of an expectation than an actual issue for many test where performed with an added test that I agreed to. I had complained that my current set of glasses seemed to be problematic, where I believed that the glasses where not "right" for my eyes. I believe this was caused by a prescription from the previous "eye glass mill" that I had visited, where I had received poor service and high-end glasses that where nothing but problems. It was confirmed that the glasses that I had where not correct for my eyes. I would definitely recommend this team to anyone looking for an accurate testing of your eyes in a relaxing, personable atmosphere with a great team.

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LA

Lakeshia Allen

I went in for an appointment this morning and the customer service was not very pleasant. I suggest that someone reaches out to them, and just show a little bit of courtesy. This was my first visit, and I didnt even stay for my appointment. I understand everyone has no good, very bad days, but dont treat others, or talk down to them in such a downgrading manner. And also, to the other 2 people at the front desk, thank you for picking up the phone and turning your head when I came up to the counter to walk towards you. I heard a lot of good things about this clinic from my co workers, but I guess I caught you on a gloomy day. No I wasnt nasty, disrespectful to any of you, but I wanted to really get my eyes check. Yes, Im the lady that walked out peacefully after leaving the clipboard on the counter. I know you all have plenty of consumers, but customer service is a big deal. Take Care

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DA

Dan C

Well in case you live in Richmond, VA area and need a doctor then Dr. Miksch is the best choice. I started wearing eye glasses just recently and everytime I go there I get the best quality treatment. After seeing several doctors in the area Dr. Miksch identified my problems with vision and prescribed lenses which didnt cause any headaches or any other symptoms which you can experience as a first-time owner of prescription glasses. My last visit was about contact lenses and I think he hit the right spot again :-) Ive also had a pleasure to spend few long minutes with his nurse who guided me about how to remove and insert contact lenses - it was fun, painful but fun after all :-). Thank you for taking care about my eyes ! Update: I found 2 ladies not very "inviting" when I got to this place but I believe that over the time somebody will fix this problem.

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RE

Renee Mayo

I live many miles from Patterson Eye Clinic and it would be just as easy for me to visit any of the numerous offices I pass along the way, however I love the service I receive at Patterson Eye Clinic! Their extended office hours on Mondays and Thursdays and availability on Saturdays are convenient for my work schedule. My daughter and I are always examined by Dr. Nardone who is extremely friendly, patient, and has a great beside manner. Tammy is just as helpful and sweet as she takes the time to help us choose, order, and properly fit our glasses and contact needs. The selection of glasses are right on trend, and if there is something I need, Tammy takes the time to locate if for me. If you are looking for genuine caring individuals that strive on professionalism as I did, then you too will be pleased with Patterson Eye Clinic.

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