Associates In Eyecare - Dunn Loring

Reviews 9

AS

Ashley Journet

I started my new job and my insurance was finally active so I decided to get more contacts and a new eye exam. I searched on my insurance companies website for a place close to my job and actually found this place that was right down the street within walking distance from my job. I went onto their website and scheduled an appointment request and the receptionist called me back to confirm the day and time that worked for my schedule. I went into the appointment with no expectations but for my eye exam and contact prescription but they went over and beyond anything I ever could imagine. first my appointment was for 530pm and their energy and customer service was off the charts like I was the first patient of the day. The receptionist was knowledgeable and answered all the questions that I had and even showed me their eyeglasses that they have on promotion for $95 for frames and lenses! I explained the depending on how much i would have to pay for the contacts I would look into getting a backup pair of glasses. Most the time this is where the sales pitch and pressure would come but nope.. which made me feel more at home and comfortable. Now time to go back for the exams. The receptionist lead me back and did a couple of eye test then I went into the room to meet Dr. Teser and She was absolutely amazing! She gave me information got to know me personally.. we have many laughs and she showed me the picture of my eyes and gave me all sorts of information. She then proceeded to give me information about which contacts she thought would be best based upon the information that I gave her. She took me to a desk where she brought out the samples and I tried them on and not only could I see but man I couldnt even tell i had contacts in my eyes unlike my old ones that didnt breath at all. I am setting at my desk at work right now and have had zero problems with these contacts in the last 24 hours. I proceeded to go ahead and order the contacts she suggest before i left last night and low and behold they actually at them in stock with no waiting. They even told me about a rebate the contact company had going on that would save me money and are filling out the paperwork for me to mail into the company for the rebate... how amazing is that. Because of the rebate i am getting I will be able to go back next week and get the glasses as a back up and absolutely love this office. I wish I could find someone with the same great customer service and care of their patience in a dentist office or primary care doctor. Sucks I can only come back once a year. Great jobs guys you have gained a loyal customers and even came back to my office to tell everyone about you all!

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Jim and Babs Easterly

No eye care specialists could be more convenient for us and provide such superb eye care. Although they offer and exhibit fashionable glasses and sunglasses, this isnt just another high-end, boutique eye-wear prescription and sales service. These are well educated and experienced eye care specialists with state of the art optometry facilities and equipment, who can provide advanced ophthalmic evaluation, diagnosis and treatment such as visual field testing and expertly crafted and fitted contact lenses. They also accept and efficiently process standard health insurance coverage. We were also delighted to be promptly accommodated on a Saturday for short-notice vision testing required by state and federal agencies for the issuance of operator permits.

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David Kiernan

I have nothing but good things to say. Dr. Teser was exceptionally personable, very knowledgeable and professional, and happy to answer questions. She made sure to present all my options clearly and let me choose what I needed. She was very efficient without being rushed - I didnt feel at all like I was hurried through, and I had time to ask all my questions! Everyone at this office was amazing. The person running scheduling/insurance was professional, very hospitable, and extremely helpful. The optometrist who helped me with frames/lens options was also very knowledgeable and happy to answer questions and make sure I was comfortable and well taken care of. I cannot recommend this office highly enough--I will definitely be returning here in future.

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Mikey Likes-It

Dr. Tesser and staff are super friendly, knowledgeable, thorough, and honest. I went in for an eye exam upon my wifes recommendation of the place and was very happy with the results and service. Came to find out that my Warber Parker prescription was not intended for the extreme astigmatism that I had (reason why I cant see out of them without a major headache) and that I could be a good candidate for laser eye surgery. Dr. Tesser also happens to work with Dr. Butros at the Eye Center as well. Nice selection of glasses and sunglasses in the well kept, clean, stylish store. Its less than a minute walking distance to the Dunn Loring metro and nice restaurants. Also located right next to a Starbucks.

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CA

Candace harding

Before even arriving, they checked my insurance benefits and gave me a quote for how much my out of pocket expenses might be for an eye exam. Dr. Teser and the staff at Associates in Eyecare are very informative, helpful, and friendly. Dr. Teser examination is thorough and efficient, and you can tell that she loves her job. The selection of glasses that they have are quite stylish, and I am confident that with their help I purchased the best frames for my face, fashion sense, and function. I highly recommend this practice for anyone in search of eyecare and/or new glasses!

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Cheryl Thoms

Dr. Teser is fabulous!! She is very patient and spent a lot of time explaining everything about my vision and eye health. I have had double vision for many years and Dr. Teser was able to prescribe me prism lenses so now I can see!!! After the exam an associate helped me pick out frames for glasses and sunglasses. He recommended frames for glasses with prism lenses, showed me all of the different color options, and was essential in getting me the right pair. I highly recommend Associates in Eyecare in Dunn Loring. You won’t be disappointed.

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Phil Kotiza

I picked Nicole from my provider network without any meaningful consideration other than proximity -- so I was expecting a rather garden variety experience. However, my experience with her was excellent, simply excellent. She was the consummate professional, knowledgable, personable, and very patient oriented. She answered all my questions, which I had a lot, without the slightest hint of reservation. I left feeling very comfortable and satisfied with the services provided. I will (and already have) gladly recommend her. Executive summary -- A+.

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DR

Drew Davis

Ive been wearing glasses for 20 years; Ive been in and out of many eye care providers. However, Ive never had such a consistently friendly and tailored customer service experience like I receive at Associates in Eyecare in Dunn Loring. From the doctor to the staff, the whole team is remarkably responsive and dedicated to going above and beyond what I expected. The facility is clean, the music is fun, the check-in and check-out processes are fast and easy, and the product costs are very reasonable. Theyve got a customer for life with me.

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Inna Whelan

This is a lovely office! I was able to be squeezed in same day as the last appointment and on a Friday no less. Dr. Teser took the time to troubleshoot my problems with me and even had me try on several different contact brands. The office is gorgeous and all of the support staff are as professional and kind as Dr. Teser. On top of the fantastic service, no one will ever use that nasty air puff in your eyes. They have a different handheld device. I will be sending my husband over here for his vision needs too.

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