Coastal Dermatology

Reviews 13

CA

Candice Madison

I had a very unprofessional experience with the staff here. I called to have a prescription refill called in. Called the office and the girl was laughing on the phone and having other conversations the same time she was talking to me. After she regained focus on our conversation, she said she would have the PA look at it because Dr. Soderberg was out. I called back to see if it had been called in and the girl said their policy is 48 hours to call in refills. The medication I was on is timed and I explained to them that I had already missed one dose on Sunday. I asked her if she could please have it called in that day. In her tone she seemed to be irritated and said she could not promise but she would talk with the PA. I never heard back from anyone so I called again and talked with someone else who did not seem keen on helping me and once again advised me about their 48 hour policy on calling in refills. In the end of the conversation, I told her I had never heard of such a policy anywhere else I have been and asked her to remove me from their patient list and not to call in the prescription. Overall, the lack of patient concern and care turned me off and I will not be back.

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Lacey Gordon

I LOVE this place and am sad that I will no longer be able to go back in a year to get checked out for my moles due to us moving. The staff is friendly and goes beyond to make you feel comfortable when you first go there and when you are in the back waiting to be seen. I have to take my 3 year old with me and they are always super sweet to her and professional when she is acting up even with me telling her to stop. They even explain what they are doing to me because she became concerned when I had to get moles scratched off/removed. Very clean and I feel right at home there. I hate going somewhere and not feeling comfortable but here I felt like they truly care and that put my mind at ease. This place is no way a scam as I had seen another person posted. They are very professional and very thorough when examining you for anything. They also helped me for a different matter concerning my scalp and my face, helping me get medicine for both. Love this place!!

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JUDY JUDY

My experience with this practice was not a good one. I was told that Dapsone was "like" an antibiotic...why not tell the 60 yr.old woman with the Inflammation...that it is a anti Inflammatory medication with antibiotic Properties? I understand words. When someone presents with a Gramalomatous Responce to fungi...why not suggest that the HOST of said fungi be TREATED. I mandated it...brought my husband in, and showed the 50 PLUS YEARS of fungal infection, toenails eaten away from fungi..but wait!!! A Biopsy is needed!!! 2weeks later results confirmed..."Nail Fungus"!!! What a Revelation!! Now, over a month later...STILL no prescription strength Fungicide called in...BLOOD Work needed!! More time for Me to be Re-infected,and hubby to stay contaminated. I never got the benefit of the WOODS Lamp nor KOH, Nor Illuminoflorsce. Perhaps the use of a MICROSCOPE would have hastened the Diagnoses. Is there a Minus Stars Option here?

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Cristina Roma

I was the last appointment of the day, and it took a while for me to get in because the front desk spelled my name wrong in the system and my insurance kept declining my claim. It was a Friday and I know everyone was trying to get home, but Ive never felt so rushed at a doctors appointment before. I wanted to see Dr. Soderberg specifically since it was my first time there. Once she came in, she was out of the room by no more than 10 minutes. I got stitches and the staff didnt bother to tell me how to take care of it. I had to ask and was just given a piece of paper. They were all friendly enough. But I felt so rushed through my appointment I was in and out, I could tell all they were focused on was going home.

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CA

Carrie Rodenhizer

I came in with an unexpected and severe allergic reaction and did all they could to help me. They fit me into the schedule to be seen the same day, were sympathetic to what I was going through, and took the time to answer all the questions I had. I also appreciated the fact Meredith took the time to find treatment options that were best suited for my needs and what I was comfortable with as opposed to telling me what to do without consideration of my situation. Im grateful to get personal and thoughtful care, especially when it comes to something as sensitive to a skin issue on my face and eyes. The office is modern and clean, the staff is helpful, and Meredith had a great bedside manner.

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Dave May

TOTAL SCAM! They tell you exactly what you want to hear so you will make an appointment. They charge you $150 before you even have a chance to talk to a doctor (now i see why). Once they see you then the real scam begins. No deals for anything and everything i asked about was at least double to triple the going rate, and of coarse you need more visits. Basically i would have paid over $1000 for something that should have cost $250 tops. AVOID THIS PLACE!

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Bergman Family

Took my 3 year old in for blisters between her fingers and a rash on her face. Dyshidrotic Eczema! The doc got down to her level, made her feel very comfortable, answered my questions without talking down to me at all and wrote out the creams and usage. I love a good bedside manner! The diagnosis was right on and the creams are already working 12 hours later. Relief for my little one!

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A Private User

I was looking forward to my appt at this practice However the information regarding what would happen when I called on the phone was inconsistent with what the Dr told me once the consultation began. Dr Soderberg was not only unapologetic about the misinformation but extremely pompous in her response. I will not go back and I would never recommend them.

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Amy Pitzer

Dr Soderburg is awesome. (However) Her staff is so unprofessional. I have been going to this office for about 4 years. The original staff was the best but now they are all gone and its terrible. Unprofessional conversations, no returned calls, unfriendly and plain rude. I hope the Doctor figures this out soon or she will loose all her patients.

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Cydney Tynes

Kelly and her assistant are the best! I had a keloid removed, and I was super nervous but they made me feel at ease and did an amazing job! The facility is extremely clean and comfortable. The staff has been so friendly, I would definitely recommend anyone to come here and get services done! #BESTintheBEACH

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A Private User

Made an appt. over the phone. They got me in the very next week. Only waited a short time for my name to be called. Dr. Soderberg was very friendly and patient. I didnt feel rushed and I felt she truly cared about helping fix my acne problem.

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Silver Spoon

I visited this office for the first time last week as a recommendation from a friend. Dr Soderberg is awesome. She took the time to clearly discuss my situation and set me at ease. I will definitely go back!!

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Cheryl Hull

Dr. Soderbert is very knowledgable and I feel very confident in her care for me. I recommend her to all of my family and friends. Thank you Dr. Soderberg for your excellent care of myself and my family!

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