Westfields Hospital & Clinic

Reviews 3

TO

Todd Nielsen

I am 48yrs old and ended up in the ER Friday Night at Westfields in New Richmond as a result of a sports collision that fractured my nose and opened up large lacerations inside both sides of my septum. I was first helped by Sammi and then Tom. Sammi was very pleasant and accommodating and Nurse Tom was awesome. When injured it is great to have someone that is willing to come down to your level and let you vent the way you need to and be real. He took me in stride and joked along with me as best as protocol allowed, and I am sure I was out of line more than once or twice. Travis Olives MD was the ER Doc and his experience in the Metro paid off because he had seen injuries similar to mine and knew some of the dangerous risks involved (open fracture infections and hematomas that can deteriorate the bone). Rather than having to go to Regions he worked with a Facial Trauma Specialist and ENT by phone and was able to stabilize my injury. Granted this took about 5 hours since my bleeding was excessive, but he was able to keep me in New Richmond and perform all the necessary steps to insure I could be set up for the best results afterward. The later part of my stay Nurse Jake stepped in when I was moved and that guy was so good to me I almost didnt want to go home! He ran around grabbing everything the MD wanted and provided reassuring support to both my wife and I while I endured the painful steps of re-draining and plugging my nose until I can see a specialist on Monday. They knew I had 3 days to wait it out and did more than their best to make sure I got through. So - huge thanks to those mentioned in my post and although I hope to not need to ever see you again while you are wearing scrubs - I greatly appreciate your putting up with me and helping me through this difficult night in my life. Moments like this reinforce our decision to live in New Richmond, WI.

JE

Jessica Swosinski

I love this clinic. All of the employees are knowledgeable, quick acting, polite, and genuinely enjoy their job. I had an good experience today with an LPN named Holly here today. You guys are the best.

AL

Alex Olson

Excellent, caring, and friendly. The pharmacy staff are a pleasure to interact with and make my life easier.