CityMD

6500 Jericho Turnpike, Commack, NY 11725, USA

Category:	Urgent Care Facility
Address:	6500 Jericho Turnpike, Commack, NY 11725, USA
Phone:	+1 631-858-2273
Site:	citymd.com
Rating:	4

Location

CityMD Commack, New York: A Mixed Bag of Reviews

Overview

CityMD is an urgent care facility located at 6500 Jericho Turnpike, Commack, NY 11725, USA. The facility has a rating of 4 and offers a range of medical services.

Customer Experiences

Positive Reviews

Quick Service: Many customers praised the quick service, mentioning that the wait time is usually no more than 5 minutes.
Professional Staff: The staff, including doctors and nurses, were often described as professional, nice, and knowledgeable.
Clean Facility: The cleanliness of the facility was highlighted in multiple reviews.

Negative Reviews

Billing Issues: One customer reported being billed more than expected, describing the pricing as misleading.
Unprofessional Behavior: Some reviews pointed out instances where the staff were not professional, including failing to call in prescriptions.
Inconsistency in Service: A few reviews mentioned that the service could be inconsistent, with some doctors being described as rude.

Services Offered

Rapid Tests: Customers mentioned that rapid tests, such as flu tests, are available and results are quick.
X-Rays: The facility offers X-ray services, although there was a complaint about a doctor leaving before a scheduled X-ray.
Orthopedic Services: The facility was inquired about orthopedic services, but the response was reportedly rude.

Accessibility

Wait Time: Generally low, often less than 5 minutes.
Hours: Specific hours were not mentioned in the reviews.

Common Medical Issues Treated

Infections: Such as ear infections.
Injuries: Including the need for staples for head injuries.
Chronic Conditions: Such as asthma.

What Customers Say

"Their service is second to none."
"Don't waste your time, just go straight to Express Medical."
"I will never go to CityMD again and I hope no one else does either."

Recommendations from Customers

For Quick Visits: Many recommend the facility for quick medical visits.
For Families: Some reviews mentioned that the facility is good for families.
Alternative Options: A few reviews recommended other medical facilities for better service.

Photos 5

Reviews 16

James Liaskos

I have 3 kids and I will never be going back to this place again. I visited their Commack location last year when my daughter had an ear infection. I asked them how much for the visit they ask me if I had insurance. I asked again how much for the visit. Again they asked if I had insurance. I said how much if I dont have insurance they told me $105, but if I had an insurance card I should give it to them. So guess what I get billed $231 for the visit. I asked for a break down of the fees there was only one fee which was the visit. I called and they refused to discount the bill. They offered 10% off their bloated fee. I dont care if you feel you need to play these games with the insurance company to get paid, but dont steal money from families. Thieves! I cant afford to pay double the price because I supposedly have insurance. What a joke. You will no longer have my business. I will bring my children elsewhere and will urge my friends and family to do the same! You are officially boycotted!

Island Puppies

I normally dont leave reviews. However dr. Martins and entire staff are absolutely fantastic. Ive been coming here with my family and for kids since they have opened. They are always courteous kind and grateful to have you as a customer. Ive seen other doctors here as well and is always a pleasure. Its hard to always believed that the next time you come in its going to be the same experience but it always is. There is never a wait for more than 5 minutes and Im always amazed on how fast you get in even if there is a long line of people in the office. They are absolutely fantastic and very thorough. Their service is second to none. Thank you thank you thank you again we made it from the bottom of my heart

Christine Silk

I called at 8:50 said my wife needs an x-ray of her foot. I advised she is en-route and latest she will arrive is 9:05. The office manager (Guy) spoke to the doctor and advised they will be there as long as she arrives before 9:05. She arrived at 9:01 and was told the doctor had left. Not sure you should feel comfortable with a Doctor who knows a patient is coming and runs out on them. It goes the very meaning of what being a doctor is. They were probably a PA or a NP anyway. Thanks for making realize I have the wonderful doctors at Pro Health right down the street I will never go to City MD again and I hope no one else does either.

gina strebel

My son needed staples in his head. We arrived and before I finished the paperwork they had my son in the Room and the doctor was in with in minutes. The woman doctor was excellent. Explained evrything and staples were in. My son is 3 cried for a second and we were done within 5 minutes literally. Going back today to have staples removed..

sal m

On october 3 i went to urgent care for a walk in checkup. i have to say i really enjoyed the company and the hospitality of the people there. they are really friendly & helped me out with my questions & needs, & also provide fast medical help. i highly recommend going there.

Marion Skinner

Werent very professional and were suppose to call in a prescription for me, I got to the pharmacy and had to call because they didnt call it in. Called and spoke to them again and never sent it. Had to call the next day and finally at 4:30 pm they called it in.

lara adman

THEY DO NOT CARE IF YOU ARE IN PAIN OR HURTING!! I had to go to another urgent care Express Medical in Smithtown and they took me right in and took wonderful care of me. Dont waste your time, just go straight to Express Medical.

Jessica Rosario

I went on a week night. Very clean, no wait time and the Drs were very friendly. I didnt feel like i was being rushed out. Was in and out within 20 mins. I was given a rapid flu test and had my results within 5 minutes.

Sheilah Schumann

Ive been here twice and both times received exceptional service. The facility is very clean, the doctor is very compassionate, and the staff is friendly, polite and professional. I highly recommend this facility.

Marcell Guedes

I just called there and ask them if they have an orthopedic and Joey answer the phone she was very rude I dont know the place but is the treat me like that on the phone I dont even wanna see the rest of it

Daniel Nehlsen

From the front desk to the nurses ending with the Doctor, I have always had an amazing experience there. Always professional, nice and knowledgeable.

Len Knee

The male doctor was a bit rude and after a bit of back and forth we sorted it out. Other than that it was great. Fast, nice staff, clean facility.

Hector Rivera

Being an asthmatic, I need a place I wont have to wait to be seen. CityMD provides me with quick and exceptional care.

Michael Mallgraf

I had a small dog bite, they took me in within 15 minutes and gave very good service. Ill use them again.

Jay P

very courteous and knowledgeable staff. glad they stay open late as well

Leah Sharifian

The staff is very nice and very patient easy in easy out!!