Related: | cherry ridge vet |
Category: | Veterinarian |
Address: | 3493 Stone Rd, Middleport, NY 14105, USA |
Phone: | +1 716-735-3778 |
Site: | ridgeanimalhospital.net |
Rating: | 3.7 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–12PM Closed |
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Katye Layne
I adopted a cat from a shelter back in April who I love very dearly. She is the sweetest, cuddliest little baby Ive ever met, but she has been wracked with health issues. When adopting her I was unaware of her herpes and kidney disease and had the displeasure of having to go through three different veterinarians until I was persuaded to try Ridge Animal Hospital. Right away I was amazed and pleased by how pleasant and warm the secretaries were and their ability to accommodate my schedule. Their questions were thorough and their demeanor very professional. Though their office looks as though it could use a little TLC, that did not take away from how wonderful the staff was when I arrived. I have visited very aesthetic offices and been mistreated so this was no problem for me as long as the staff was able to treat my cat. Not only was I impressed with the vet techs but also both veterinarians. They listened to every little detail that I gave and made notes of it all and answered every question I had, all the while keeping their patient demeanor through my neurotic worrying. My cat Denali was finally able to be diagnosed and they worked with me financially to work out a treatment plan and explained very thoroughly how to administer everything and make sure I had no questions. My animal ended up needing to stay overnight for fluids and they allowed me to visit her and let me drop off personal belongings so she could feel at home. The cages in which the animals are kept are very spacious and they are offered both dry and wet food, which I was very pleased with and dispelled many of my worries about leaving her. Finally the cherry on top was the following day after bringing her home, they called to check on her and make sure I didnt have any questions about her health, medications or just in general for the vet. Dr. Monty is a very lovely man and I highly recommend him and the office to anyone.
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Elizabeth Storch
For decades, I have been using Ridge Animal Hospital for the veterinarian needs for my animals. In all those years, many situations have arisen that tested the expertise of this clinic. I have had questions at times. I have had very ill dogs that ultimately have had to be euthanized. There have been difficult to diagnose cases. In all of these experiences, never once have I doubted the honesty, professionalism, expertise, and caring of any of the staff members from the doctors themselves to all of the tech and secretarial staff. They are very accommodating. I, in turn, get my animals in as prescribed for routine medical care. I keep appointments or call them for a different time. I pay my bills as they arise. (They do have Care Credit for those who need that service). It is with years of actual experience with Ridge Animal Hospital that I give them a 5-Star Review. They are not perfect & nor am I but they give their human best to make Ridge Animal Hospital one of the BEST veterinary clinics possible. They have my full and unqualified recommendation.
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Dora Coolbaugh
Wonderful caring staff