Banner Health Center: Primary Care Medicine - Chandler
| Category: | Family Practice Physician |
| Address: | 1435 S Alma School Rd, Chandler, AZ 85286, USA |
| Phone: | +1 480-668-1600 |
| Site: | bannerhealth.com |
| Rating: | 3.4 |
| Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–5PM 8AM–1PM Closed |
Location
Photos 21
Reviews 17
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Jillian Tucker
Dr. Frank is a wonderful doctor....however I always seem to have trouble having my prescriptions filled. I have called them in 2 days in advance like it suggests on the container, so that the pharmacy gives time to contact my dr, presumably, and I wont be without meds. I have been waiting over a week for the pharmacy to fill it, but they havent gotten the ok from my dr yet. I dont know if he just hasnt called them in yet or if the clinic staff has never notified him that I need a refill. I have tried to contact the clinic these last two days but have been put on hold for a ridiculously long time only to have my call disconnected/hung up, TWICE! It should NOT take a week to get my meds, I am starting to feel terrible withdrawals. I am exremely disappointed with Banner for letting it go like this. And, this is not the first time I have had this issue. Thumbs down.
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Greg Lindaman
Waited over 3 hours at banner Alma School only one patient came out in 3 hours. When I inquired I was told all 6 rooms were still filled and it could be another 2 hours I asked why they were so understaffed the receptionist had no answers an was unwilling to assist in anyway!!! The kiosk said it would be a 55 minute wait. WRONG!! **** Update banner health you suck! After waiting 3 hours I asked the receptionist to see if there was another banner health that was open and what the wait time was. She refused to assist and told me we could go elsewhere no help what so ever! We ended up at minute clinic a mile away just as they were closing.. Took us in no problem... Best visit ever with new Dr referrals and great medical care!!! Want great service and a great Dr. Go see Danielle and Kyle at minute clinic on Germaine and Dobson.. Stay away from banner!!
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Elena Morgan
The clinic is new and the staff was friendly but you can tell not very experienced. There are billing errors and errors when submitting lab work requests to the "in-site" Sonora Quest lab. Went in for my yearly check-up and my insurance pays preventive care 100% but because Banner did not code the service correctly we have been fighting to have this issue resolved. It has been SIX months and multiple attempts to contact their billing office, the lab and our insurance and it still has not been resolved because the Banner Health Clinic has not sent the CORRECT information.
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April Vigil-Cornell
Dr. Frank Throung is one of the best Drs I have ever been a patient of. He is friendly, thorough, and takes the time to know his patients. I have never had a Dr. that took the time to ask questions, and get to know you, before just medicating. I will continue to be a patient of his well into the future. Your front office staff could use some training. I wish they were a little more friendly when dealing with patients. They very rarely will even look up to say hi when you come in, and are very poor communicators. Thanks April
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Deb Hansen
Great clinic and staff; however, a lot of confusion in regard to prescriptions. We relocated from Wisconsin and I provided a list of my mother-in-laws prescriptions to her new primary physician for her chart. I was told all of her scrips would be sent to our local pharmacy. I have had to call the clinic numerous times because each time I try to have a new med refilled, the pharmacy has not received the prescription. I like to make one trip to the pharmacy, and having to get refills piece-meal is frustrating.
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Brandy Forman
At one point I had both my 7 yr old & my 11 month old seeing the pediatrician at this clinic, Dr Guzek, but very recently I called to schedule an appointment for my young son and Dr Guzek had unexpectedly left the practice without prior notice & without a new pediatrician to see any children at this center. Currently Im still a patient of Dr Frank Truong, who is a very smart doctor and I am very satisfied with the care I receive here.
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susan cohn
Since insurance companies restrict how much time a doctor can sped with each patient, I have seen a lot of doctors in a hurry trying to get rid of you to get to the next patients. Not here, not Dr Frank Throng, ! I was amazed how much time he spend with me, answering every question , explaining all that need to be explained! . He is caring concerned and very kind! That is the case every time ,!
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Nikolle Isom
Dr. Mikel is amazing!!! He listened and understood all my pain and symptoms when others didnt. He helped diagnose me when other doctors said it was in my head. He is such a wonderful, caring doctor and I wouldnt want to see anyone else. He has helped me in ways I cant even describe. Thank you for being one of the truly great ones out there. I appreciate all you do. Thanks.
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KAZZ MAN
The receptionist or the person i talked to on the phone tells me they dont have any appointments for same day. Dr. Frank is an excellent Doctor. Dr. Frank says he was available on the day I wanted to do the appointment when I met him. I guess the people on the phone have to make sure they say the right thing. This location is perfect near my house and near my pharmacy.
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Liz Aviave
Great place.... But I find very disappointing that they DONT HAVE THE EQUIPMENT FOR ULTRASOUND!!!!!!!! I come here for my prenatal visits but I have to either drive many miles to go to the one on Maricopa or pay extra money to get the ULTRASOUND done at another place....... To me that is very DISAPPOINTING.
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Kevin Meyers
Good doctors, but lazy staff. They wont bother checking if they accept your insurance. You need to check directly with your insurance provider because the front desk girls will just tell you that they accept your insurance regardless of what it is. So to the front desk people- you disappoint me greatly.
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Li Rapture
Everyone was very nice EXCEPT the doctor. He randomly left during my exam and then had the nurse come in and then I left. He was very unsociable and acted like he did not care at all. I was also there for almost two hours, and everyone that arrived after me went in before me.
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Denise Dinelli
I am a new patient of Dr Truongs. I wish more Doctors were like him! We talked for quite a bit and had a few laughs and I left there feeling like I was in good hands. I havent felt like that in a long time. Its a scary thing when you dont trust your doctor!
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Alison Durante
If I didnt have so much love for my doctor I would switch. The administration is the most horrible display of professionalism. Twice theyve made me wait over an hour for my appointment due to their lack of communication.
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Ron Creeger
Dr Kasara makes you feel very comfortable. He is very thorough and experienced as well. He is very intelligent and makes more accurate diagnoses than Ive received at other doctors. We are very fortunate to have him.
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Marilyn Rios
I had my first visit at this facility today. Had an issue that the doctor couldnt assist with, so I was told to go elsewhere. For that, I was charged $213. Ridiculous. No wonder people avoid seeing doctors.
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Robert Gunnell
Dr. Kesara gets right to the point and takes care of my needs as a person, not just a patient. I have recommended him to many of my friends, family and even co-workers.
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