Related: | red mountain eye care |
Category: | Sunglasses Store |
Address: | 3303 S Lindsay Rd #101, Gilbert, AZ 85297, USA |
Phone: | +1 480-292-9835 |
Site: | expertsonsight.com |
Rating: | 4.4 |
Working: | 9AM–5PM 10AM–8PM 9AM–7PM 8AM–3:30PM 7:30AM–3PM Closed Closed |
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Tyler Pedersen
Summary: location does not hold true to its appointments, over confirmation required and lack of communication. For the price they charge for glasses you can get better service elsewhere. Full Story: I had used Experts On Sight last year to get a pair of glasses speficically for computer useage daily and was very satisfied with the service I got and the product I recieved. However, this year i attempted to bring back some repeat business for my everyday glasses and have had one difficulty after another. I originally set an appointment early morning, but had to cancel myself due to overtime requirents at work. This is when it got complicated. I asked if they still did Saturday appointments and was ensured they do and will have someone call me when the next weekend opens up. I get the call and cofirm my time for a 4:30pm appointment and was told that it may come earlier, but if I want ro keep my scheduled time I could. Throughout the week I got 6 confirmation requests. 2 by email, 3 by phone and 1 by text. This was after I already left a voicemail and confimed by email on thier website. Saturday comes and I get a text around 11 that an earlier appointment opened up, I did not reply to this as I did not want an early appointment due to plans I made around my 4:30pm appointment. Then I get a text at 3:00pm to call monday and reschedule a new appointment... completely canceling my already confirmed and schedules appointment. I called monday and left a voicemail stating that I was dissatisfied with how Saturday proceeded and got no responce back. I am at shock that this is the same location i was at a year ago... such hot and cold service is very unprofessional.
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Andrew Hanks
Pros: Evening hours offered. Location Office Staff is friendly and knowledgeable On-site frame selection Last but not least, Dr. Candria freaking Meharry! My situation is probably unique, but I think my experience at Experts On Sight speaks volumes to their approach to clients. After having been prescribed with acute astigmatism in my left eye (legally blind in one eye) at a young age, none of my previous doctors even gave it a second thought. Dr. Meharry asked me a series of questions and took the time to see if contact lenses might help. Keep in mind, no other doctor even entertained the idea of contact lenses, (the logic being that glasses offer protection that contacts do not) without ever considering the fact that contacts may enhance my vision in ways that glasses cannot. I have been wearing glasses since I was 19, here I am 11 years later, within 45 minutes, Dr. Meharry determined that contacts were a great idea AND I would see better because of it, there is also a chance that my left eye could improve over time. The opticians on hand were also very helpful in walking me through the contact application process, they were patient and noticeably excited for me to be able to wear contacts. By the time I left, everyone in the office (5 people) all addressed me by name, thanked me and wished me a good night. I highly recommend Experts on Sight to anyone looking for a more personal approach, who knows, maybe you could receive the same kind of good news?
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Tasha Das
Four of us had a great experience at this office! Dr. Meharry was so thorough with our children and was very patient to answer every question we had. We are really grateful to her for identifying some real issues with their eyes and being part of their continued care. Also, the optical staff was amazing! CeCe and Candy are 2 of the most pleasant and patient people, in this type of job, I could imagine. They hand held us through every question, concern and search for the right pair of glasses. I have already highly recommended this office to a close friend.
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Nevart Edjourian
I was fortunate to be referred to Experts on Sight!!! The service was impeccable, promptness of the staff the second you walk in the doors was unparralelled. Dr Jody Dagan O.D. amazed me with her knowledge and peculiarity of not only in her domaine but in general by answering my questions diligently. Cici had to skip her lunch in order to fulfill my choice of presciption glasses. Thanks Cici...:) Thank you Dr Dagan and Experts On Sight! I will definitly return and refer my friends and family to Experts on Sight for their Ophtalmologist needs
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Stephanie Aschenbrenner
Dr. Jody Dagan is the best & most knowledgeable physician of the eye that I have ever come across. She is extremely personable & thorough. The staff at Experts on Sight take excellent care of you & your needs. I once went somewhere else because they were so far from my home, thats a mistake I wont make again! Theres no place better to have your eye care looked after!
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Richard Hill
I would like to thank Experts on sight for the outstanding service I received during my visit on June 25, 2014.I have been a patient of Dr. Jody Dagan for 7 years and the staff is excellent. They make you comfortable while you are there. My doctor cares deeply about her patient vision and health. I recommend that you use Experts on Sight as your Optometrist!
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Samantha Solis
This establishment is just wonderful all around. Dr. Jody Dagan is the best, she is caring and great about connecting with her patients. She makes you feel comfortable and is very knowledgeable. She not only gives you suggestions but provides the reasons behind those suggestions. If you are looking for a great eye doctor, look no further!
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Pam Macaulay
Service is EVERYTHING! Overall, I received excellent customer service from James Snow and his staff while filling my prescription for new glasses. They worked with me to achieve my particular needs and I am extremely happy with the my new frames and quality of lenses. Thank you.
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Joe Sobel
Experts on Sight is great. The docs are excellent and the staff is great as well. They all go out of their way to be helpful; courteous; and fully explain what they will do, your results and your options. I highly recommend them.
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Linda Perkins
Thank you to James and the staff for making my first experience in many years a pleasant one! I look forward to a long relationship with your office and will highly recommend you to all of my friends and clients!
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Charlie Jensen
They special ordered the exact designer glasses I wanted. I get so many compliments. excellant selection of unique glasses. very friendly staff and doctors! going to purchase again soon!
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Latasha Arnett
Dr. Josh was excellent, he took the time to explain everything about my eyes that I didnt quite understand. I would recommend anyone to go and see him that need an eye exam.
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Sarah Leubner
Loved Dr. Josh! The office staff was super friendly as well! I would and have recommended this office :)
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Brett DeGooyer
Excellent experience, and very qualified optometrists and staff!