Category: | Optometrist |
Address: | 1780 E Boston St #101, Gilbert, AZ 85295, USA |
Phone: | +1 480-813-7050 |
Site: | valvistavision.org |
Rating: | 4.7 |
Working: | 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–2PM Closed Closed |
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Tricia Dabrowski
I was disappointed. I had several concerns during my appointment. Although weve lived in AZ 5 yrs, we continued to see our Optometrist from across the country b/c we held him in such high regard. Recently, however, an Ophthalmologist recommended we consider seeing Dr. Cooley "because shes one of the best". When making the appointment I specifically asked for her. I was not told that the appointment made was with another doctor. We discussed insurance and I was made aware of a $159 out of pocket expense which I agreed to. We were surprised by the entrance of Dr. Filatova. She did not take a comprehensive medical history, despite quite a significant history. The primary complaint was that the vision in one eye had changed significantly since her Aug 2016 eye visit. She confirmed this, offered no explanation as to why this would be and made no recommendation to medically investigate or monitor. When asked, her counseling was very limited, she simply changed the prescription and brought us to check-out. Once there, we learned of an additional charge not mentioned while scheduling. Without saying a word, fees were reviewed ($159 became over $200), no prescription was provided, contacts were given to try with a requirement to return to supposedly receive a prescription and to purchase contacts. The choices of contacts were twice the cost of online sources despite multiple discounts and a requirement to wait for $100 rebate in order to get that price. I felt I was in a sales rather than a medical space and I felt pressure to purchase which I hadnt ever felt from my previous OD. There was little interest in the health of my daughters eyes and maximum focus on sales.
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Gayle B.
I purchased a pair of glasses from Val Vista Vision as their selection was amazing. There was a problem with the prescription that I had brought from a previous doctor and my vision through one lens was not as sharp as it needed to be. I was able to schedule an appointment immediately to get my concerns addressed. Patricia was extremely helpful in listening, ordering a new lens and making sure I would be satisfied . Dr. Eskew was very thorough in rechecking my eyes and spending the time to correct the issue. The customer service I received was excellent and I will be a regular patient.
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Travis Bulbulian
Dr. Cooley-Staley is ABOSLUTELY amazing and definitely cares to take the time to explain proper eye care and prevention unlike doctors I have visited in the past. I also worked with Andrea and she was fun to interact with and extremely helpful throughout my entire visit. Between glasses and contacts, eye care can be very expensive and they offer great incentive for anyone purchasing both from their office. I have found my permanent optometrist! No question about it, I would recommend them to anyone!
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Brigette Peterson
My whole family have been patients of Dr. Cooley-Staley for at least 15 years and we always have wonderful, attentive and thorough service from Dr. Cooley-Staley and all of the staff. We have fun discussions and conversations because theyve known us all for so long even though we see them only once a year. We get excellent service, exams and products too! Between our family members we have purchased glasses frames, had lenses replaced, prescription sunglasses, driving lenses and contacts.
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Jill P
Wow, Best eye exam I have had in years! Learned so much more about my eyes as they age, why previous glasses were bad and my vision so poor with last provider. Explained new eye wear and contact products and what will work best for me. Very impressed!! Dr Cooley-Staley was amazing. Very thorough. Saved hundreds from the last doctors office, seems the other place I had been going to, although took my insurance, did not utilize it very well.
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Brendon Ferrin
Just got done with my first appointment. Being a -18 prescription, Ive been to a number of eye doctors in my life. The staff here was top notch. Friendly, helpful, and even a little funny. The doctor really cared and discussed all of my concerns with me. I spent nearly 3 hours there during one of the busiest days and it was pleasant. Highly recommended.
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Christy Dvoret
I have been a patient of Dr. Cooley for several years now. She and her staff are so friendly and warm. She definitely has my best interest at heart, and tries every option to find good solutions for my picky eyes. Thanks Dr. Cooley! I highly recommend her and her office to anyone seeking a new eye doctor. You wont be disappointed!
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Ann Bickford
Val Vista Vision Center is a very professional office and Dr Cooley Staley is wonderful. I have been a patient for over 10 years and she is super thorough and meticulous in her care. Her office staff has been with her for years which speaks volumes about the atmosphere of the office. You wont be disappointed visiting the office.
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Tracie Loughead
I have been a patient at Val Vista Vision for several years as well as my elementary school age daughter. We have received excellent service from the doctors-Dr. Cooley-Staley and Dr. Eskew along with the optical staff there. Their selection of eye wear is excellent. I recommend Val Vista Vision for all of your "vision" needs.
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Alan Olson
I highly recommend Val Vista Vision and Dr. Cooley-Staley. Dr. Cooley-Staley is extremely thorough and spends the time to explain what the test results show. Dr. Cooley-Staley makes sure that you have no questions unanswered about your eye health. She treats you like family and is very caring person. 5 Stars all the way!
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Kenneth Schack
I was new in Gilbert, opted for Val Vista Vision based on web search. Lucky me, got in contact with some great folks, very professional, courteous and efficient. I can recommend Dr. Stacie Askew, one of several doctors at Val Vista.
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Rhonda Martin
I was so happy to be able to return to Val Vista Vision after having moved away for 9 years. I love Dr Cooley-Staley and her staff. I could not ask for a better experience, happy to be their patient again!
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Jason Manning
Genuine friendly staff! Great experience and very high-tech equipment for accuracy. Prices were reasonable and selection for frames was awesome. Go see for yourself. You wont be disappointed.
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Beth Giles
I would happily recommend they to anyone in need of vision care. Im very happy with their care because they are very professional and always very helpful and pleasant in the process.
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xufeng cascketta
Dr Askew spent enormous amount of time with me to examine my vision , checking my vision health and making recommendations. High five to office staff.
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James Caldwell
Very Clean, professional and knowledgeable, courteous. Took all the time I needed to understand my options before I placed my order for my glasses.
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Terry Stapp
This office is the best. Everyone is so nice and extremely helpful. I would recommend them to anyone looking for eye exams and/or new glasses
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Alan Luse
Fabulous team of eye doctors, opticians and support staff. Very friendly and helpful. Exams are thorough and everything is explained well.
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Susan Isaac
Excellent service and care from Dr. Cooley and her staff. I highly recommend Val Vista Vision for your eye care needs.
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Joey Laudenslager
Val Vista Vision in #1 in our household and our extended family.