Category: | Medical Laboratory |
Address: | 5811 Jameson Ct, Carmichael, CA 95608, USA |
Phone: | +1 916-972-7048 |
Site: | secure.questdiagnostics.com |
Rating: | 2.1 |
Working: | 7:30AM–12PM 7:30AM–12PM 7:30AM–12PM 7:30AM–12PM 7:30AM–12PM Closed Closed |
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Sco Mor
Business hours begin at 0730. They let you in at 0730 but check people in for 30 minutes before they begin drawing labs. So you sit and wait while they get people who came in 15 minutes after you checked in and then they begin to call people back, so your wait time is extended. Also, one lab was pending a MD order and despite the fact they were using the same tube of blood that they were drawing anyway for another lab, they wouldnt allow for the pending lab to be run later in the morning upon receiving the official order. They would already have the tube of blood from the other lab and they can run multiple tests off one tube of blood. I know this because Im a RN and I send off one tube of blood for multiple tests everyday. Instead, they made me wait even longer. They also stopped running a H. Pylori tests, which is inconvenient because its a very common test. So my first experience there was disappointing. I dont recommend the place.
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A Private User
After seeing the doctor at Camellia Womens Health Center in Carmichael they sent me next door to Quest Diagnostics to get a urine test done. What a joke this place was. I was ganged up on by the staff there and told that I needed my insurance card to use my dads insurance that I am on, even though I just used his insurance with all the information at Camellia Womens Health Center no problem. Its not like I had some never heard of insurance, I am on my dads blue cross blue shield federal employee program insurance as he is in the military. I had the group number, insurance number, bin numbers, everything that is on the card I had to give to them. NOO they turned me away after waiting all that time at the womens clinic for nothing. I am never going to either of these places again.
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Lynette Mojica
The blond lady kicked two of my sons out because they were playing with another little boy who was acting like a zombie. My sons screamed and ran away so she told us we had to wait out in the California summer heat until we could be called. The other little boy was not kicked out. I have been to this place before with my three sons and the African American lady is always very polite. But I will never come here again because of that blond lady at the front.
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A Private User
Very Professional and Considerate--I have been to many labs over the past 20 years, and this one was the best. The place was busy but the wait is not long. The staff are very professional yet friendly and helpful. I had to get blood work done, and there was no bruising. Also, I did not feel rushed or like I was another number. Highly recommended!
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Jim Smith
Poor customer service. Even though you have a appointment they never even bother to look at the list untill 1/2 hour after the appointment was.women up front was more interested in working on fax machine instead of getting people in.
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Letty Noggle
Happy with the service. Fast and professional.
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Sheril Mahan-Anderson
Cannot call the location and speak to anyone.