Sutter Health - Eden Medical Center

20103 Lake Chabot Rd, Castro Valley, CA 94546, USA

Category:	Medical Center
Address:	20103 Lake Chabot Rd, Castro Valley, CA 94546, USA
Phone:	+1 510-537-1234
Site:	edenmedicalcenter.org
Rating:	4.1

Location

Photos 1

Reviews 24

Lise Knox-Seith

They were worse than useless on something extremely serious. I went in a week after getting bit by a tick. They stopped treatment after two weeks even though I was developing symptoms. As soon as the antibiotics stopped my life ground to a halt. Just two and a half weeks later, I started falling asleep in public, getting shooting pains, and my brain started to go (I misspell words, forget where Im going.) I could barely eat and lost 5.6 lbs in one week. I just wanted to rest and drink fluids. Theres also a cough that started 10 days after being bit, from lymph draining into my throat. Lyme can attack any part of the body and can be fatal. Im going to need more aggressive treatment than I would have and will probably have to take IV antibiotics because Sutter Eden dropped the ball. Theres also the chance now that I wont be able to get rid of it. My new doctor says I may not be able to drive for awhile . Thanks, Sutter Eden! The followup doctor at Sutter Eden had not listened when I told her I had been developing symptoms. She boasted about having been at an Ivy League School when Lyme was discovered but she was ignorant. She said it was not lyme because the rash was not big. She said "Ive never seen anything like it, its nothing to worry about." Not that shed ever seen a case before! (She was no good as a Faith Healer either.) I felt so helpless, was so angry! My bug bite had looked like an online picture of an infected bite. The doctors at Sutter shrugged off my persistant cough, aches and mild headaches and refused to test my blood for infection. I asked for a different doctor but they refused. They were hoping to give me patent thyroid pills instead. You know, something I would have to take for the rest of my life, for a fictitious problem, without ever getting healthy. Like a crooked mechanic only worse. My new doctor, a naturopath, says it looks like a textbook case of lyme. Some people get the big rash but some get a little mark like me and most never notice getting bitten. Naturopaths got licensed in 2005 but are not yet covered by insurance. If you are sick and have been unable to find help, look into herbal antibiotics. You can probably find an excellent book at the library about using them to treat lyme.Herbal antibiotics are a drug of choice when drug resistance is an issue or for extended use. You can buy them without a prescription. We are using a combination of antibiotics at once, both prescription and non-prescription. Chronic cases need more help, including anti-inflammatory herbs for one. Its a tough bug to kill, but dont give up! Another time there was a bug that just wouldnt go away, we just kept coughing on each other. Finally a Jesuit Priest visited and did a healing mass and after that it was gone. I was Pre-med and graduated with Honors but was advised to be an engineer instead because I was "too smart" to be a Doctor. I ended up managing huge software projects. I feel that Sutter Eden dropped the ball again by not calling me after I posted my bad review. They apparently have no quality control. This review has been updated so the date is later than when I first posted. Stopping treatment and letting the bug get an edge on the antibiotics like they did helps the bacteria develop drug-resistance and might have made it more aggressive. Im refusing payment to Sutter Eden and have asked my insurance to pay them only $30 since the only service provided was the initial prescription and I had to do all the thinking.

David Shaheen

Brought my son to ER because we thought something was still stuck in his eye after flushing them out at home. Went in on Memorial Day weekend and got in right away by surprise. But, once we got in our room, we were waiting over an hour. People kept telling us the doctor was coming. But, in the end, the Physician Assistant took care of us. He put dye drops in my sons eyes and then held an ultra violet light to check for scratches.

bee vang

Very rude, unprofessional ICU unit. Called to check on my brother was hung up 2x when finally got through to his nurse she was really rude asked her how my brother was doing and asked a few questions she didnt want to answer and told me why am I asking so many questions I told her that I myself is in the medical field after she shut up a few seconds then told me shes gotta go cause shift change. This place is the worst.

Christine Lebo

Our family member has been attended to 24 /7 since 2-01-13 by the absolute best teams in any hospital I have ever been in! From ER to ICU. Our family has prayed for everyone who had anything to do with Eden Medical Center from construction to CEO and everyone in between to be blessed to help our loved one recover as best he can .We have had no complaints from ER to ICU and surgery!

Virginia Sapiga

Last November 2014 my mother was admitted to ICU for 1 - 2 weeks she had excellent care and just 4 days ago I went to the emergency for kidney stones and again had wonderful treatment/service, since its become Sutter the care has been great.

David Olmos

While the medical care was appropriate, the ER admitting staff was ill-informed, rude and unprofessional. And the bill for a routine possible concussion exam that took 15 minutes was more than $2,000--and thats a rip-off, so 1 star.

Lejla Kuduzovic

two years after fractured arm still getting random bills and then I had got a call from them that I way over paid it.Six months been calling them to get the money back and at the end to find out "we are even" they suck

scott davis

I have been to this Hospitals ER a few times and it is the worst. Rude intake and down hill from there. I have actually walked out of a treatment room because of the poor treatment I received. B Davis Castro Valley

Vedran Kavara

We called over the phone for results for a child. They were very rude even though a childs health was at stake. The actual visit was great but our experience over the phone was not so great.

A Private User

Neat and clean, courteous, dedicated, and professional staff of nurses, therapy nurses, and other supporting staff, such as social worker, etc. Dr. Syed Husaini

Stringridge p

Avoid Sutter Health Emergency Room care, as you might expect Very expensive. $8500 for about 1 hour of care, and that does Not include the Doctors fees!

dd is dead

Came to the ER here, staff was really friendly, everything seemed clean, and went in and out pretty quick. First time at this hospital I liked it.

insang song

Directions to this place is wrong. Maps tells you to go from Stanton, but thats wrong, you have to enter from Lake Chabot Rd side.

David Dalton

I was born there November 14, 1958 at 11:48 a.m. What can I say? I give it a 5 star. D

A Private User

SOY ZACATECANO Y K

Dr aw

took forever attending a patient that came in an ambulance, wtf

Violet Peters

Really wonderful people. Took vreat care of my dad.