Physical Therapy Innovations

425 Kearney St, El Cerrito, CA 94530, USA

Category:	Physical Therapy Clinic
Address:	425 Kearney St, El Cerrito, CA 94530, USA
Phone:	+1 510-524-2177
Site:	ptinnovations.com
Rating:	4.5
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed

Location

Photos 12

Reviews 9

Daze Lynch

The masseurs are amazing and very thought full. I enjoyed working with them. My only problem was that every time i went in i had a different masseur. I had to tell them every appointment why I was there and what was done previously to my injury. That wasted time in my short appointment. By having a different masseur, it meant I had different techniques each time I went, it was annoying. I had my out take appointment and the scheduler made a mistake on the day of the week the date fell on and I missed my appointment. Before they even called me about it, and did not let me make up the appointment, they submitted the missed appointment to my Workmans Compensation, which hurt my claim. I spoke with the manager, at least thats who i was told she was, and discussed my frustration with the situation and she said that she would try to look into it and intercept the paperwork and explain the situation and get back to me. Three month later, still no call back and I call and then, I was told that she was not even the manager. My outlook is, I would have paid out of my own pocket to make the situation right to get that "exit appointment", I told her this. My claim was damaged because of this. They could have EASILY had more money in the back if they took care of the situation properly and compassionately - because I would have received more massages from Workmans compensation and I would have still been their client. I feel like they just run through people and get their money and dot care to make thing "right" and dont care if they actually help injuries. They are in it for the money - not the hospitality of the health care business. I choose them because I grew up in Albany and I am a strong supporter of helping local businesses, guess that was a mistake. Just my experience.

Jan Young

Ive been coming here off and on for 12 years for post cerebral palsy issues. It is through the innovative and creative techniques of my PT, Chris who helped eradicate those issues. I have regained muscular strength, increased muscle mass and tone, and stability through Chris mentoring. I recently returned due to a shoulder injury from a freak accident. My doctor endorsed the staff as I requested to return to their care. Shoulder injuries are difficult to rehab, but Im progressing well and my progress is steady. I diligently perform my exercises at home as directed and its working. The staff is warm, professional, and caring.

Jackie Clark

Easy to get to. Very clean. On time for appointment. However I feel its important to have the same therapeutic each time so you are keeping on track. I have had two different people and they had two different plans for me. We spend time the second time talking about problems which I felt wasted my therapy time.

Dawn Snyder

PT Innovations has been a blessing to me. I go to the Oakland office. Their staff is wonderful, caring and professional. My therapist has been more than wonderful., I am receiving excellent care.

Lori Chinn

The center is professional, friendly, helpful in explaining their findings of my condition and their plan to help me improve my health. I would highly recommend this therapy center.

Jeffrey Hawley

My left knee was hurting for six months. I went there twice and they amazingly fixed and got a rid of my pain. Their rates are good too.

A Private User

They work really hard, nice facilities, well organized, and great doctors. If youre in pain, these are people you can trust

Cheryl Manuel

All of the staff was very caring and professional.

anne pugh

Nice people, nice premises