Emergency Pet Clinic

Reviews 4

TA

taylor crowder

I honestly dont understand how people give this place a good review all they care about is money and people saying they worked with them on payment is bullshit I bet there employees wrote it I brought my dog there who was only a year and a half and had no issues untill this last week were he seemed very sluggish we brought him here after he collapsed and after looking at him was told it would be near the 2 grand range just for testing and thats all to just see what is wrong not even to treat him witch they said would be even more after that. I asked if there was anyway we could work on the payment or if they could help me on the cost at all or if I could do a couple of the tests and pay for them and try to come up with money for the rest. I was told basically no we need to do it all u cant just do one and you either pay it all now or your dogs going to die I asked if they would just do a blood test and ultrasound because he already had a x Ray a day before and was fine. after hours of trying to talk to them and trying to find money and then being told no Im sorry we cant do anything cause you have no money we decided to try and hope he would make it through the night and take him home then get him to another vet in the morning. as I asked for this they told me I had to wait for my dog because they were busy with other dogs that were more critical as I can hear the people in the back laughing and watching tv. after a 2 hour wait I finally got my dog back who by this point was even worse and then soon realized they made me wait and called animal control on me and told animal control I planned to dump my dog and they were conserned and that I refused to treat him witch then I asked them how could they say that after I begged for them to and was told I was a lier but then they still wouldnt treat my dog. animal control wrote me a citation for animal abuse that would be taken to action if my dog was not treated in the next 48 hours witch I was trying to do then was denyed. I took him in the morning when another vet opened and that this point he was almost gone barely hanging on and at this vet they treated him no charge and ran test imediatly and told me not to worry about payment that the animals life was more important after a blood test it was determined his kidneys were failing and it was already to late to do anything and something needed to be done sooner witch I tryed at this place and even asked for the blood test and was told it wouldnt say anything and well it did and if they pulled there head out of there ass maybe he would be alive still and I would like to thank them for making me loose a best friend and family member due to there inability to care and on top of all this they then charged me 70 dollars to do nothing at all but tell me no they wont treat him

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AN

Anthony Martinez

If you care about your pets life please please DO NOT take them there! They are horrible, they only get one star because thats the least they can get and i relly ant everyone to know how horribke their work ethic is. Last sunday I took my 11month old husky there. To begin they made us wait about four hours... My puppy was having bloddy discharges from her rectum, if that does say urgent I dont know what does. She had a Parvo test which came back begative, Xrays, and blood work, she was seen by the "Dr" who found nothing and discharged her. Brought her back home, she was feeling horrible and complaining and vomiting the whole night. At about 5am she finally seemed to calm down and go to sleep, but she wasnt. At 9am I tried feeding her, but she was literally lifeless! I picked her up and she couldnt even open her eyes her she was almost gone. I rushed her to vet at El Monte Dog and Cat Hospital who immediately put her on supportive care, on oxygen, and on an IV. At this point she seemed almost gone, the vet there did everything she could to stabilize her enough to transport her to a 24 hour hospital, she stayed at this hospital until about 4pm. However there was a high chance there she waoulnd make it anywhere in time to be treated I then took a chance for yhe best and transfered her again to IVVS in Upland, CA she was taken at critical condition placed on immediate supportive care and given a plasma transfusion, she also received a surgery to remove swelling from her chest. At the moment she is currently still hospitalized with a severe infection. However the moral of this is that if this place would have done its proper job of accordingly diagnosing my puppy; one she wouldnt be in the current state she is and two they could have saved me $6,500 in bills (for my baby there isnt a cent I would spend but this place has just worsens the situation). I hope someone finds this useful, live your fur babies, read up on places before you taken them.anywhere, and most of all never never give up on them.

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KA

Karlita K. L.

Let me just start out by saying this place doesnt even deserve one star. I brought my dog in on a Sunday evening after she had become very weak and shaky. She was also throwing up and not wanting to drink water. They run all of the tests and diagnose her with pancreatitis. The veterinarian there tells us that we need to leave her there overnight to treat her and then pick her up in the morning to take her to her regular veterinarian to continue treatment. The veterinarian said, "She has a very high chance of making it out okay. I dont see her not being okay." These charges ended up coming out to more that $1000, which my family didnt mind paying because my dog was a member of our family and we would have done everything to help her. I picked up my dog and she died 40 minutes afterwards. I called the veterinarian and the person I spoke with said that this kind of thing happens all the time. She also didnt want to dispute the charges made to my card. My dog was 11 years old, had diabetes, and Cushings disease. I understand if it was her time, but I would have appreciated it if the veterinarian would have told me, "Im sorry but theres nothing we can do," instead of giving me and my family a false sense of hope and saying my dog will pull through just fine. She could have spent her last hours at home instead of a crooked veterinary clinic that only cares about milking all the money they can out of you. I highly urge all people who think about taking their pets here to stay away. They only care about the money they earn and they could care less about your beloved pets.

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MY

Mylan Hoang

I dont know why someone can write bad review about this clinic. Theyre very nice!!! They just saved my dog life. I brought my dog there on Saturday around 4am. She almost die, her gum turned all pale, she couldnt open her mouth, and was shaking. I was crying and prayed to God. She needs a lot of treatments. Her bill came out 1,210. And just because Dr. Trish Ogle does thing from her heart, and care for my dog she tried to work out with me about the bill. She caped my bill down to 1/2. So I left my dog there. When I went back to visit my dog next day afternoon. She looked completely different, she was happier, and acted like normal. So I thought I can pick her up and take her home the next day. I showed up next day to pick up her. But they said shes not ready for pick up yet. They found out she has kidney problem. She needs to stay there longer until shes OK to go home. I thought I need to pay more for the extra treatment. But Dr. Trish said: Dont worry, remember I caped your bill? I need to make sure that shes OK to go home, I cant send her home now. She will die if I send her home. she still young and deserves to live. So everyone tell me, is this Dr. does thing with her heart or for money? Im glad that I brought my dog there. Thanks God! I definitely recommend friends and family there. If we have 10 stars I would give this place 10 stars. My dog was lucky! if you want your pet get the best treat and service. I recommend this is a place. Now I know why they dont care about those poor review, because they knew they are the best!

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