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Zahra Ghiasi, MD (Advanced Eye Care & Glaucoma Center)

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113 Waterworks Way Suite 245, Irvine, CA 92618, USA


Category: Ophthalmologist
Address: 113 Waterworks Way Suite 245, Irvine, CA 92618, USA
Phone: +1 949-777-5970
Rating: 3.5

Location




Photos 1

Reviews 3

LE

Leila Kraxberger

The quality of her work was good, however the financial treatment of the patients are very poor. I visited Dr Ghiasi per my moms recommendation. She is on Medicare and does not check details of the billing as long as she does not have to pay. I on the other hand do read the details because I am not on Medicare and am insured through my work. I normally end up paying about $400 - 500 including frames for my glasses every year. This year I made the mistake of taking my mothers recommendation. I visited Dr Ghiasi in November because of headaches, she said it is best to wait until January to get glasses since the lenses are not changed much but this way you get coverage for new glasses next year. I asked if I had to pay her more for another visit and she said "NO" she will only double check the prescription and if the same as November then we will just get the lenses ordered. Great recommendation! In March I visited her again to get my glasses. Ended up paying again for the visit, ($25.00 reg co pay & $40.00 specialists co pay - twice) then I paid over $500.00 for my glasses and then received another billing from her for about $120.00 for additional charges on some adjustments she has done each time I visited. Charging my insurance close to $700.00 and additional charges of $120.00 they are expecting from me. I thought I should ask before judging, maybe there was a mistake. After all I had to force the Roxanna to charge my card a co pay when she forgot to charge my card and insisted that I did not have to pay. Told her I do not want to receive a bill later, stating that I did not pay my co pay. She was not happy but charged the card per my request. So, I talked to her office twice and the gentleman who assists her, told me he will find out what these charges are and why twice (once in November and once on my 2nd visit to get my lenses.) and will get back to me. The only thing I received was an email with copy of the bill, they just circled the charges and sent it to me. Then I replied to email and asked for explanation again and to date (since March 2013 have not received a reply back only another billing that shows they added another $30.00 to the invoice for some reason. So, be aware and get everything in writing from her before accepting the verbal promise of "NO you will not be charged double." I am paying the bill but will not be going back.


RO

Ronald Strawn

The doctor might be fine, but the front office staff does not know how to work with patients or return phone calls. I consistently received wrong or no information. The scheduled surgery for me but were unable to tell me the time of the surgery and blamed the surgery center. There is also a language problem and communication in English


MO

Mohamad Moghadam

Very talented and caring doctor. Cares for each and every patient with utmost care and respect. Staff was very friendly and helpful as well. Would definitely recommend.



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