Long Beach Memorial Medical Center
| Category: | Hospital |
| Address: | 2801 Atlantic Ave, Long Beach, CA 90806, USA |
| Phone: | +1 562-933-2000 |
| Site: | memorialcare.org |
| Rating: | 3.5 |
Location
Photos 1
Reviews 6
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Anthony Brown
Horrible service, uncaring, unorganized, and unproffessional. After many hours they put you in the little ER rooms and forget about you. This place is just the same as UCLA Harbor or USC free hospitals. The quality of care and service in the ER is not even worthy of 1 star. I was post op major surgery with complications (internal bleeding) and was dehydrated. They did not give me water or an IV to combat that. My surgeon who does not work there was very angry they wouldnt help. After numerous times telling doctors, nurses and anyone who would listen that I needed water and protein they went on deaf ears. I would spend hours not being checked on. Finally after lab work and a CT scan they told me hours later that I may have needed emergency surgery for a very large blood clot that was caused by the internal bleeding. That is why they never gave me water. That was many hours after I asked for water. Why didnt they tell me that when they were talking about surgery. Come on start an IV on me you idiots hours earlier then if you knew im dehydrated. It was determined I needed a blood transfusion only and the clot was ok. At 7pm they said they were going to do a transfusion and should be released at 12am. Nope waited over 2 hours before the first blood showed up. The staff does not pass anything to each other or to shift changes. They write down wrong info on your files and have to be corrected numerous times to have them fix it. Finally after 2 transfusions, 1 hour observation time I was released at 2am. 14 hours after we started the process. Something that should have been done in the first few hours. Their was no urgency to find out why or fix my internal bleeding or get me water, an IV and transfusions. Luckily the bleeding stopped on its own. Although they knew I was post op major surgery and knew I was seriously sick I was put to the back of the line. Funny I have duel health insurance and all bills are completely paid. I will no longer use any facility that is run by this crappy health company. Oh by the way I see St. Marys hospital has scored higher then Memorial as a better hospital. After reading other negative reviews they all resolve around the bad ER.
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Lloyd Br
I took my son to the emergency room because he had a cycling accident, he hit a parked car at approx 18mph, he passed out and was for a time disoriented and had a one and a half inch laceration on his lower chin. They triagged him after 5mins, but did not believe what we told them, they did not pay attention to his previous history regarding epilepsy. He was immediately given pain medication by doctor Bush and no attention was given to his history of siezures and told to wait in an interior waiting area with inappropriate TV content, a show on the dark side of medicine. At this point our insurance was taken with private information being asked auibly with no concern of the importance of privacy regarding sensitive personnal information, a Federal HIPPA law. At this point we were sent to a trailer, their emergency room, where we waited for the next three hours. No CT scan was ordered until the fourth hour when the PA(physicians assistant) realized his history, or finally read the report. But not until the nurse made me call a fourteen year old boy who was at the accident to verify that my son had actually passed out. REALLY? They couldnt believe the parent of a fourteen year old boy, a minor, who had a large cut on his face and various scraps and bruises all over his body that he passed out? After approximately four and half hours! My son finally recieved EMERGENCY MEDICAL ATTENTION! He was sutured after this.
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Nette Timu
Love the hospital but the nurses in the ER are rude & mean (a few) I know a couple of nurses who works there, I was rushed to the er & I got in the room quick cause of my condition. As I was laying there my husband & I overheard one nurse (Caucasian, mid height, long blond hair shoulder length) talking to the nurses & making fun a patient that was handcuffed to his/her bed (as we heard that patient yelling to take it off cause his/her hand was hurting) & we heard him told the other nurses "oh you guys got the psycho patient" like really? INAPPROPRIATE & UNPROFESSIONAL if youre gonna make fun of patients get another career. People come in to get help, if that was your family you would treat them good. We dont want nurses to make fun of people who may be dying & they sit there & joke around as if patients dont hear anything. I love your service and the hospital just set your employees straight & teach them respect when speaking about patients who are in need of help. Specially the nurses in the ER that works the triage area.
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Ryan Harp
THE WORST! I waited 12 hours hours in the waiting room and when they called my name , they brought me a bed in the hall way in the back. A HALLWAY? There were beds lined up in the hallway! I couldnt believe it. There were rows of people outside of rooms. This made no sense , there was no privacy what so ever. I heard the medical history of 5 other patients because they were literally sitting a few feet away from me. Needed an endoscopy, guess what? NOPE! They apparently dont do them! Which brings me to my next point. The staff. The front desk people are rude and dismissive. The nurses are running around like chickens with there heads cut off, there is 1 doctor per medical wing. ONE. Severely understaffed. All in all, the doctors seem like they want you gone. What little they can do, they will do. They literally dont care about the patient and send you home empty handed looking for answers. If anyone is even reading this, AVOID THIS HOSPITAL AT ALL COSTS!!!
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Evan Haug
Horrific. My father went for heart surgery to repair is titanium heart valve. Shortly after the procedure, he was put into a medically induced coma because of the surgery complications. We were promised 2 nurses over the night and a doctor on call to make sure he survives the night. We only had one nurse for my father and the doctors who were "on call" would not return calls on time. My fathers condition deteriorated over the night and the hospital failed to provided the human resources to save him. During the night I overhead our nurse talking to her colleagues asking "whos getting a drink with me after work" while my sick father was dying. The doctors did not return the calls in the middle of the night and the nurse was not able to do all that needed to be done to save my dad. My father died in the hospital that night because of the negligence of the staffing at Long Beach Memorial. Do NOT go here for procedures. I lost my father because of them.
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Lex M.
I brought my 4 yr old into the ER to get looked at on New Years eve. The receptionist was very nice, no complaints. The nurses here on the other hand, different story. They were very rude and mean to my son. They treated us like we were a nuisance like we were bothering her on her day off. The good thing besides the receptionist was that we were able to get into a room quickly. But, when we got in we had to wait nearly 3 hours for a doctor to check my son. The nurses in there did not even acknowledge us. There were nurses in there talking about personal things that had nothing to do with any of the patients. There was even one nurse on a hospital computer watching youtube. Really dude? When we asked when the doctor would see my son they told us they have no clue, with an attitude I might add. I will probably take my kids to St. Marys from now on. MAYBE there theyll treat us better.