Beverly Hospital

Reviews 4

SA

Sam Soto

I went to Beverly hospital before for my daughter and I cant said I had the worst experience then they did take a long as time to see her do because she had a fever lover then 104 but it was above 100 anyways that was ok even do they kept us for a really long time the nurses where ok thats only reason I gave it 3stars because I went this Saturday around 12:00am and I could say the experience was not so appealing the girl at the desk was nice and patient she knew I was not feeling ok but the girl that was at the desk to check my temperature she looked irritated she was mean to me she was asking me questions in a mean way I was trying to explain and she was acting like I didnt belong there just because I didnt have diarrhea or a fever even do I felt terribly Sick she was mean and rude while asking me if I was pregnant and she even ask me if I was married when I said I didnt know if I was pregnant because I was on birth control but she didnt even let me finish telling her nothing she kept on being rude and the she asked me I had diarrhea I was gonna explain to her when shes was like"honey do you even know what diarrheal is" I mean I was feeling terrible my body was aching I was feeling nauseous the whole time this was going on all I wanted to do is get something to stop the pain or nauseous feeling btw never felt that nauseous before anyways after that rude incident they took me to one of their rooms and it was not that bad until another nurse at that desk as well was asking me in a rude way why was I there why did I think I was supposed to be there I responded by saying because I havent been feeling good since yeasterday and I dont know what medicine to take and i know its not going away then she was really mean because I couldent remember the store bought Advil name she started saying mean stuff I mean shes a nurse how could she be so disrespectful with her patients then she told my husband to turn off hes phone because he couldent use it again in a really rude way when the lady next to us was talking on the phone twice and not even once did the nurce tell her anything anyways the main doctor was nice he checked me he not once thought I was a waist of room he knew I was not feeling ok then the girls at the ultrasound they were great very professional at what they do they treat you with respect then I finally got some medicine and was finally feeling better even do I was starving because I couldent eat anything without throwing up and finally at 4:00pm Doctor said I was ok to be released but again when leaving Husband asked what does he do with my robe thing my husband was just asking a question and the nurse scorting us out was so rude and told him in a really rude way you leave that in a room Im not lieing Ive never seen such rude rude people and they care for the sick oh and another thing they were talking smack of the girl next to us after she left dont want to even images what theysaidaboutus anyways I just hope theyre re check their staff

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MI

Miguel Elizondo

I was enfuriated when an emergency room charge nurse did not want to help make phone calls to pending surgery doctor and pretty much insulted me for insisting. My father went to emergency from Dialysis center due to hypotension during dialysis. Hes been going through 2 months of heart treatment, surgeries, and rehab which are about to culminate in final experimental heart surgery. I have great respect for all nurses, doctors, and medical personnel, and understand protocols. I explained his conditions and asked if she or the ER doctor could call the contact I had already called at which point she asked "Are you a medical professional?" Then she made the comment "If you want I can call the president for you." No I am not a medical professional but have been learning about everything my father is going through and felt she was telling me her word was more valuable than my request. Her second comment made me feel she thought I was being ridiculous or stupid to insist anything further. I expressed to her my displeasure at which point she then obliged and made the phone calls. Her information was ultimately in line with the other medical personnel but I think the comments were out of place at this time and hope that she understands the reason we ask and insist is precisely because we are not medical professionals. FYI even medical professionals can and have made mistakes.

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BE

Bertha Mojica

Worst experience and I wasnt even a patient, I was just a visitor. My sister in law got t boned by a stolen vehicle and she was rushed to the beverly hospital by ambulance, they had her on the hall way for two hours through emergency before we were actually able to see her!!! I didnt see any urgency from any staff member and security guards here. Securities were naive and ignorant on their responsibilities. Anyway 3 hours later we were able to see her (one at a time) and we see that she is in bed but still in the hallway, I mean literally from the security booth to the other side of the door shes outside in the hallway!!! She was in emergency!!! Why wasnt she assigned to a room? She was just in a wreck and the only thing they did (with no urgency) check her vitals and sent her to a cat scan, which took 30 minutes for a cat scan.... This hospital needs better staff with the sense of care and urgency so whomever walks through those freaking double doors can depend on the staff doing their job and making us feel welcome here, making us feel like it will be ok dispyte of the situation wether Im a patient or a visitor. The staff need to be trained to exceed expectations. people skills are poor, they need to not look miserable. Really bad hospitality here...

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LO

lorena avila

How can I start this? No professionalism, extremely disrespectful, and they have no idea what thy are doing. I went to the ER last night 01/08/17 and the fist thing I do is go register. The guy was so rude threw the papers to me and ignored me. After as I waited SO LONG the nurse calls me in (RUDE) I explained to her the reason for my visit and she scolded me telling me, "why did you wait so long mija, didnt your parents teach you better?" Umm excuse me? I came for help not to get yelled at!!!!! Anyways, I was assigned to a bed, got my ultrasound done. On the other hand the lady that did my ultrasound was very polite. As Im waiting for my results they come in and tell me the reason for my pain. I start asking them questions and all they could say is, " umm well Im guessing that.........." and all I could think is arent you supposed to have answers to my questions. Nonetheless today morning I spoke to my attorney about my experience and he said file a law suite. I read all the reviews about this hospital and I am not the only one that thinks this. I think its time for someone to step up and not just write comments. DO SOMETHING, BECAUSE I AM!!!

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