Category: | Home Health Care Service |
Address: | 42240 Green Way a, Palm Desert, CA 92211, USA |
Phone: | +1 760-851-0740 |
Site: | alwaysbestcare.com |
Rating: | 4.5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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John Williams
Our family hired Always Best on 11/03/14; my 91 year old father had taken a bad fall and had deep wounds in his left knee and left palm. They sent an LVN Steven who was the perfect fit for us. He saw a problem and acted immediately and my father was admitted to the hospital that day for 2 days. On 11/11/14 my father fell in the afternoon (Steven was on 7-11AM), I had been with Dad and left to do an errand. Later that day my son called the owner and we signed up for 24/7 care. They have sent some wonderful people and a few my Dad just did not get along with, they replaced them with the staff we now have my Dad at 91 can be very demanding On 12/11/14 my Dad decided he was fine and needed very few hours of help. So I contacted admin and we slashed the schedule giving him days with only 7-7PM care. Always Best made it happen as we requested and were ready for us when we called on 12/15/14 to bring everyone back. In 3 hours the entire staff was back on and we were so relieved, it was a miracle. This is a company you can trust completely and they take very seriously the needs of the patient. We are so very lucky that we have them and will continue with them as long as is necessary. Yes it is expensive!!! And worth every dollar. We are blessed to have them helping us they are truly our ANGELS everyday."
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Zena Nesbit
I as a caregiver worked there for six months, they gave me the worst patient they had, got 6 hours only, complained about the woman, they never did anything about it, and then gave me a woman in Indio for 4 hours, 5 days a week, couldnt afford the gas, they were offering 12 hours shifts which I wanted in the first place and they wouldnt give them to me, so I quit. Then I got my last paycheck and they shortchanged me 2 days of work and said they couldnt give me my vacation hours. Its the worst caregiver agency in the valley. Dont make the mistake I did, DONT WORK FOR THEM!
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Cynthia Watkins
Without a doubt the best choice I made for 24/7 care. As we all know, when our love one needs help, they arent always the easiest to accept outside help. That did not detract the gals we had during this difficult time. And I have to tell you that there was much resistance, but Always Best Care and their superb caregivers, never let that get in their way of doing their job. I would recommend Bonnie & Neal Zwacks company to any one in need to help for their loved ones. What a pleasure to have such a trusting, loving, caring organization to help out.
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Margo Allan
We are so very appreciative and supportive of Always Best Care in Palm Desert, CA! The Owner, Bonnie Zwack, is smart, compassionate, empathic, proactive, and overall, a true gem to my parents and our extended family. Her care takers a top notch and their collaborative communication has proved to be invaluable. Should you ever need to hire an adult care taker, you are in great names with Always Best Care in Palm Desert!
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Lynne Bolinger
Bonnie was so wonderful, compassionate and caring in my time of need with my father. I had no direction after Dad fell and I needed help as the sole caregiver. Bonnie helped me through such a difficult time for Dad and me and found such a perfect home for my Dad. I couldnt have done it without her. I highly recommend Bonnie if you should ever need help with your loved one.
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Linda Clausen
We had the most wonderful caregiver through this company, who won the International Best Caregiver Award, however after our father died and she was injured on another job - this company fired her and refused to pay any of her bills and tried to deny her claims. I am very dissatisfied with the companys response to their employee.
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Joshlynn Smith
Thank you so much for helping us with a fabulous caregiver for my Dad. My experience was nothing but positive and reassuring during what could have been a VERY stressful time. Your professionalism and personal care was a wonderful gift to me and others like me that want to provide the very best for our parents.
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Sandy Morgan
Thank you so very much for helping us find a great placement for my Dad. My experience has been nothing but positive and reassuring. When you find yourself in need of end of life care for your parents please put your trust in Bonnie and Neil. They are experts in this field.
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Kimberly Palmer
Excellent Service and Care – "She provided excellent service and care. Her care, compassion and concern were instrumental in our mothers excellent recovery. If we should ever need your services again, we will not hesitate to call you and we will specifically ask for her.
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Albert P. Fischer
He was an answer to our prayers! He far exceeded our expectations! We would highly recommend him to anyone who is looking for a caregiver who has compassion, integrity, and the ability to handle a difficult assignment. We consider him a friend.
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Tina Schworm
Bonnie and Neil Zwack are the best people we could have ever asked to work with! You will be in good hands if you choose to work with Always Best Care - highly, highly recommended!
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Elenora Fallow
She made life easier - excellent companion and did my chores with ease and competence. We also had a lot of fun together and laughed a lot.
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john Walter
Wonderful care was provided. I did not have to worry that my mother was in good hands as this truly was the BEST care.
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John Walter
Wonderful care was provided. I did not have to worry that my mother was in good hands as this truly was the BEST care.