Category: | Animal Hospital |
Address: | 4486 Pearl Ave, San Jose, CA 95136, USA |
Phone: | +1 408-264-6354 |
Site: | acaciapetclinic.com |
Rating: | 4.3 |
Working: | 8AM–12PM 8AM–12PM 8AM–12PM 8AM–12PM 8AM–12PM 9AM–12PM Closed |
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Sean Screws
MY DOG HAS DIED AFTER ACACIA VISIT. My family had an 80 pound beautiful, healthy, young Bluetick Coonhound that was still with us only 48 hours ago. She passed at 5.5 years of age. Her name was Paisley. On May 15th, I had taken Paisley into Acacia pet clinic because she had stopped eating, barely would drink water, would lay flat on the ground still or not move a muscle for extended periods of time, and had visual swelling on her left side lower abdomen (approximately the stomach region). Our initial guess was bloat or some other stomach problem. We immediately brought her in for a full physical evaluation and expected the doctor (Shazia) to know what to do. The clinic performed a blood panel as well as an X-ray to determine if there was noticeable bloat. Neither test showed definite signs of problems, yet there was obviously something seriously wrong with Paisley. I was reassured by the doctor that a bacterial infection could have taken place, and that antibiotics would be a good solution for Paisley. We were given up to two weeks of antibiotics, and for the next weeks, we kept her on this regimen and monitored her as full recovery was explained to take possibly 3 weeks or more. Within the first week, Paisley became more active than before (considering she was almost bed-ridden prior), so we believed that things were getting better. Paisley never fully recovered, and just before we were to take her back in, she suddenly passed away the morning of June 18, 2017. Necropsy found an approximately 8-9" long barbeque skewer in her stomach that had punctured her organs, causing internal hemorrhaging, which she finally succumbed to. To all the dog lovers reading this, I find peace in knowing that she passed away in the comfort of her favorite spot on the couch, just after giving her last goodbyes. If I had even the slightest clue that her condition had come what it had, I can assure you she would have gone to the closest emergency clinic and receive all the care possible to comfort and heal her. However, having been told that that she was recovering from a bacterial infection (possible spleen/other organ swelling due to recovery) we did not believe she had swallowed such an object as a hard wooden skewer. Something like this should have come up on imaging, right? My wish is that no other pet or pet owner suffers a terrible loss as this one, especially for something that was so avoidable and fixable. The second vet I took Paisley to for necropsy asked if the skewer showed up on the ultrasound. But an ultrasound was never done. Why wasnt an ultrasound done? Dogs eat things, strange things, all the time. Why wasnt this included as a default detection method for Acacia? We rely on our vets, we TRUST our vets to do the things that we as dog owners may not know will help find the solution. Moreover, we reviewed the x-ray that was taken and found that it was impossibly blurry (why wasnt the x-ray taken over?) such that one could barely even make out the stomach or other organs which are typically visible to some degree. Multiple ghost images of the spine suggest that the x-ray was taken while there was motion, so of course the rest of the image was blurry. You will be charged almost $300 for an x-ray that they dont even quality check. They should have taken it again! You dont have to read too far into the comments to make a good assessment on the quality of Acacia pet clinic. If you want to get your pets vaccines taken care of, then Acacia is probably sufferable. However, if your pet has a serious problem, DO NOT TAKE HIM/HER TO ACACIA PET CLINIC. My future pet and all the pets of all my friends, family, and acquaintances will NOT EVER be going to Acacia pet clinic as they will take your money and ask what YOU want to do with your pet as opposed to telling you what needs to be done. THAT is a risk I hope no other pet owner gambles with, ever.
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Kimberly Ann Graham
Having been taking my pets here for well over 25 years. They always provide wonderful care at a competitive price. Ive seen both doctors for my pets but Dr. Curley is the one that did my most recent pet surgery. My daughter has a German Shepard Dog that has severe hip dysplasia. A year ago, Dr. Curley fixed his left hip and this year he did the other side. Everything went well again and the dog is up and running around, getting into trouble as usual.
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Sandy Teeple
Ive been taking my pets to Acacia for 35-40 years. The care weve received has always been kind and loving. With their help my dogs have lived long, healthy, happy lives. The office staff has always been so helpful and patient. I cant say enough about the excellent customer service both medical and administrative.
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Olga Ben
I went to them once for my pet enjury but to reset app not very good and not being able to leaves able message abit dum but I wouldnt go to them again sorry
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Arthur Dent
Been going here for about 20 years (cats, dog, Guinea pigs). Always good service. They really care about their patients.
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Tammy Lariz
What can I say about these vets. THEY ARE AWESOME!!!! If you need a vet you are crazy not to use them.
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Anthony Lemos
Great place to bring your pet. They are very helpful and have great customer service.
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Mickey McCreight
Caring docs, attentive staff.
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Ken McCreight
Great compassionate people
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Hector Rochin
Very clean facility