Oak Animal Hospital

Reviews 7

A

A Private User

My story begins 20+ years ago. We had just moved to Vacaville when our blue point Siamese cat became ill. I took him to a vet who only wanted money with out any concern for the owner. I was a young mother and our family had just bought our first home, money was tight but my pet needed help not just "lets do these tests for XYZ and everything else" so I asked around for the best vet and was told Dr. Murray was the best and sure enough he was he saved my cat. From that time he has seen many of our pets, for routine care to the last minutes of our family dog. Now comes the rub, we didnt see him for some time as we did not have any pets. My son had a very ranbuncious Staphy bull terrier who found himself with a broken lower jaw, Dr Murrays office fixed him up just dandy. Please note the word office as it seems Dr Murray was busy. No problem the vet was very good. however about a year later our dog was acting very strange so we had him looked at the office again (Dr Murray was busy) the dog was sent home with no diagnosis. Sad to say he died the next day. I called to tell them he had passed and if maybe with this news they could think of any reason, the vet from the day before called us back and was shocked, and sorry. A year later my son had 2 puppies who after saving from the the solano shelter came down with parvo. He took them to Dr. Murray who was busy again. My son could not afford the $4500 bill so was forced to take care of his puppies at home they both recovered and am happy to say alive today. Now to the point when the discussion between my son (27) got heated as to his ability to care for his dogs he stated he wasnt to sure why he was even bringing his dogs there because of the previous event,so the management took it upon themselves to flag MY account, not my sons and not give me service any longer!I did not know this as I had no reason to. I now have a new puppy and called to start her shots only to be told I accused (when we finally got the story right, manager had her facts confused) the office of killing our dog! I never did that. My son still brought his new dogs for care. Is this a case of CYA for fear there was wrong doing in the death of our staphy?? I will never recommend this office or Dr. Murray and especially the office staff to any one again. This is to bad as I was a very big champion. Do not go to Oak Animal Hospital.

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PA

Patty Bellert

I have been taking my pets to Oak Animal Hospital and couldnt be happier. Every doctor we see is patient, kind, compassionate and most of all very skilled. They know more about medicine and animals than any vet or person I have ever seen. They are know the best most up to date treatment. Most recently, our Dachshunds back nearly went out. We didnt know what was wrong with our old girl but knew she was hurting. We brought her in Saturday morning not know what was wrong or how bad this was. Dr Murray looked at her, took some xrays and let us know what was wring. Because she is old (10+ years) he could have run lots of expensive test and I am sure found SOMETHING else wrong, but he explained her problem (shes a little tubby), stressed the importance of making sure she rests for two weeks and loses weight. She is up and on squirrel patrol like nothing was wrong. We got out with xrays and pain meds so it didnt break us. We love that the vets give us the options, the alternatives and honesty. They tell us what they would do if it were their pet and it isnt always to get the most expensive care but it is always about the quality of life for our pet. Our 21 year old cat was good until the end, but when it was time to let him go, Dr Anderson was patient, kind, understanding and gentle. The vets take care of the people as much as the animals. I wouldnt trust anyone else with our sweet babies.

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CU

Curtis Miller

My wife and I had made the decision that the moment had come to relieve our precious Cinnamon of her pain. Needless to say it was a very painful moment for us. We called our normal pet "hospital" but felt that we did not want to take her there. We live close to Oak Animal Hospital so we called there and they got us in in good time. We are so thankful that we went there. They did not know us. We were not their customers (although now we wish that we were.) Yet, they treated us with tremendous respect and honor. The whole staff was considerate of us and felt our pain with us. The grace by which they helped us in our most trying moment was comforting to us. The doctor reassured us, after a conversation that was sensitive and kind, that we were making the right decision, of which we were questioning. We had plenty of time just to be with Cinnamon before and during the process. It was not just a procedure to them. We werent hurried or rushed. We were touched and thankful for such a skilled staff that empathized with us and yet were as professional and thorough as you would want. We simply want to say thank you. We were touched by your "touch".

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A

A Private User

I took my cat in for a dental cleaning. I was misquoted over the phone, wasnt told there would be a "fee" for the presurgical exam, told there wasnt an additional cost for extractions, they wouldnt accept payments after misquoting me by 140.00. The finally agreed to let me make 2 payments and I went in to pick up my cat and found that I was charged additional for 2 extractions and then was told by another woman I could only make a payment for 7.00 next month, which was the additional they went over and had to pay the rest in full. The end result, dont go there if you are worried about not loosing all your money. No one seems to know what they are doing in the financial category and everyone has something different to say.

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DA

Daniel Miller

Dr. Anderson was able to fix up my dog quickly after he had been in a fight and with her gentle touch he did not flinch while she cleaned up his cuts and scratches. They quickly took care of him, and cleaned him up, and he has healed up quite well. I hope my dog does not need any more services until he gets older but if he does, as Arnold Schwarzenegger said in the terminator, "Ill be back."

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A

A Private User

We have been taking our 3 pets to Oak Animal Hospital in Vacaville since 2000. They have been great in both service and price. I have recommended them to friends and was surprised to find out that some of them were already taking their pets there too. They have a terrific reputation. I highly recommend them.

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MR

MrsC DDT

Oak animal hospital is the absolute best across the board. They care about the animals health not $$$. Been going for 10 years.. Oak animal hospital has the longest hours, large medical team, best treatments for any issue.. The are the best!!!!

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