Complete Family EyeCare

Reviews 16

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Ben Skinner

I had an incredibly smooth experience, from scheduling onward. The entire staff were great, Dr. Biluna went above and beyond with my examination, ensuring that I had the best prescription possible. The level of service was refreshing, I wasnt rushed despite being their last appointment for the day. Details were given attention all around, and my vision is much better for it. Caroline was perfect, she helped me find two different frames that look great on my narrow face, which is not an easy feat! She was also honest and upfront on which lense options I should choose, and her knowledge of how to best utilize the available insurance discounts saved me around $300. I do not often bother to rate businesses, but these ladies have a winning plan. Great selection of frames for everyone, unlike the larger chains. Very friendly and easygoing, knowledgeable in their craft, and they offer discounts that keep the prices affordable. By all means, shop the competition as I did... chances are youll want what Complete Family EyeCare has! Thanks again, ladies, you were amazing! [UPDATE] I have had an unfortunate development regarding my contact lense trial period, I will update accordingly within the next week whether the issue is resolved. [UPDATE 2] Dr. Bilunas was able to address my issue with my contacts not fitting properly. What I didnt know when I initially went in for my exam, was just how much trial and error is required to find an astigmatism correcting lens that works for each individual. Dr. Bilunas allowed me try several pairs during my appointment today, and that made a huge difference! Im now wearing a pair that seems to be a good compromise of comfort, clarity and stability. I look forward to trying the other trial lenses she sent me home with, so that we have all the data we need to pick the best option. I advise anyone trying astigmatic lenses for the first time to ask exactly how each lens should be fitted, to avoid confusion. This was a great deal of my issue until today. Now, its just a matter of trial and error until a good fit is verified. Thanks again to Dr. Bilunas, Melanie and Caroline!

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K B

I did not want to get my new glasses from my current eyecare provider, so Google led me to Complete Family Eyecare and I could not be happier! I sat down with Caroline G. with my eyeglass prescription from my current provider and, after much handholding, questions and straight talk on her part, I selected my new frames/glasses. The frames were the first ones Caroline picked out for me (she really has an eye for what works). I went into CFE thinking Id select a bland semi-rimless frame and regular lenses (not the progressive lenses I really needed) - and left with a really really flattering full frame (appropriate for my prescription strength) and perfectly crafted progressive lenses. I wear my glasses more than my contacts now and get lots of compliments. Thank you Caroline!

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Gary Robinson

I had the BEST eyeglass shopping experience at Complete Family Eyecare in Manchester, CT! Dr. Caroline Guthrie and her team, Amy, Amanda, and Alia created a comfortable, knowledgeable, and exciting experience to help me choose new eyeglass. From helping me try them on, to giving me style advice, to making me laugh, they made the whole process easy, comfortable, and FUN! I definitely recommend going here for your eye wear needs. These ladies know their stuff and will make the process an experience youll never forget! Ill never get my glasses anywhere else!!!

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Anthony Murray

This place was amazing! The receptionist were so pleasant and professional, Dr. Lippi was so kind and knowledgable, and they had such a great selection of eyewear. What made the experience so great, however, was how family friendly and great with my young children they were. We have three young children who were very apprehensive at first to have their eyes examined. By the time the visit was over they didnt want to leave. The staff was so patient and kind with our children, that it made our experience a 5 stars visit for the whole family.

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George Crawford

Made a first time appointment for an eye exam and filled out some paperwork. Arrived on the appointment date, waited approximately twelve minutes, received my routine eye exam, and purchased frames and lenses. The staff was very friendly, answered all my questions in detail, and the lady examining my eyes had minty breath. Five days after placing my order the glasses had arrived. They are exactly what I ordered, and they fit very well. Overall it was an uncomplicated and pleasant experience. Thanks.

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Carole Rose

Love this place! Dr. Lippi is very knowledgeable, friendly and answers all of my questions. Her staff members are happy, helpful, efficient and very customer service oriented. When my daughter first got contact lenses, they patiently spent over an hour with her until she was comfortable putting lenses in and taking them out. Office is clean, equipment up-to-date and overall it adds up to a five-star experience. Thank you!!

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Patrick Fagan

Extremely pleased with Complete Family EyeCare! Caroline (Licensed Optician) far exceeded my expectations. Caroline offered expert guidance with frame selection and provided clear scientific advice for the lenses. Having worn glasses since I was four, this has been the best experience selecting new frames. I will refer others without hesitation, thanks again!

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Sandy Wright

After many, many years of going to mediocre eye doctors in the area, I finally found one that I absolutely love! Dr. Lippi is just amazing and I love her office and staff too! Highly recommend people coming here for their eye exams and eyeglasses. I love my new Tiffany glasses and Jimmy Choo sunglasses and everyone keeps asking me about them!

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Erica Moura

Beautiful and clean office with friendly and knowledgeable staff. Appointments run on-time. Dr. Lippi is thorough and clearly takes pride in her work. Its always a comfortable and fun appointment- who knew that could happen at a doctors office?! Great with kids, I bring my entire family here. Cant recommend this place enough.

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Ja Ka

Diagnosed with early onset of glaucoma only 38 years old. Thankful for early detection to help prevent some damages it can cause. Best with any&all ages! Both kids and adults are made to feel welcome. Thank you to the lovely staff and Dr. Lippi for patience, understanding and tremendous support! J. Kerce

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Chris DeMartino

Great experience. Dr. Lippi was more than professional and was easy to talk with. She explained everything in detail and ensured all my questions were answered. He staff was also fantastic, and the entire visit to the office was great. Highly recommend her practice

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Anthony Vitiello

I highly recommend Complete Family EyeCare. Dr. Lippi, Dr. Bilunas, and Caroline are all excellent! The doctors and staff really care for their patients and communicate clearly and respectfully. My daughter and I both enjoy our experiences there.

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Sourav Dasgupta

I took my 5 year son last January and I am surely taking him again next January. the doctor and the entire stuff is really helpful. Oh, did I mention that I also go there for my eye check up? It surely is a "complete" family eye care provider.

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Sarah Gallo

Complete Family Eye Care rocks !!!!!!! Gina is the nicest lady & is extremely knowledgeable & her staff is so friendly & always makes you feel welcome. Great selection of eyewear & the decor is amazing & cozy! I wont go anywhere else!

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kashif chaudhary

The office was clean, and well organized. I was in and out of there very quickly. Staff was very helpful, and knowledgeable. Excellent variety of glasses available from many different brands. Highly recommended.

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Renee Hector

Competent professionals at every level, excellent customer service. Dr. Lippi was approachable, knowledgeable, and kind. the lady who handles the selection of frames and fittings was engaging, patient and honest.

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