New England Eyecare

Reviews 8

BB

bb bb

My family use this office more than 10 years now, it was ok , but since they combined two office and relocated to Manchester, the service is getting BAD!!!! I guess they "need money "to build new big office building ,it is awful now, they starting over charging patient like a scam, service is poor too, doctors only spend less than 10 mins to exam you then Kick you out soon as they can ! the worse thing is they claim/codes to your insurance for something that they did not performed, so they can get extra money ... They will tell you need to copay or deducible the same day of service, otherwise you will be charged for $10 late fee! This office is ridiculous now, sad to see they dont care about patient but try all they can to charge you more money, specially the office manager Christine she is such a angry rude person and had very nasty altitude, the visits was a nightmare . If you go to them make sure you understand what they going do to you so you dont get over charge for something they didnt do at all , also make sure you dont pay ahead time to them before you knew the bill is correct , otherwise you will not get your over paid money back at all!! I WILL NEVER GO BACK TO THEM AGAIN !! BE aware!!

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JO

Joe

I had a great experience at New England Eyecare in Manchester. Super clean, neat, and modern environment. Prompt service. Friendly knowledgeable staff. Lots of staff - technicians to get you ready for the doctor, someone to help with insurance specific questions, someone to train me on using contacts, someone for scheduling and billing - really nice. Dr. Stephanie Sturgis was great - super nice, informative, honest, interested, and caring. I ordered a 6 month supply of contacts at a reasonable price and they were available the next day. Huge selection of glasses and sunglasses. Im very impressed and will continue going here even though its a bit out of my way. Its worth it.

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A

A Private User

What a GREAT experience I had, the staff was very professional & accomodating. I needed to get in right away and they found a way to fit me into their schedule. I was on my last pr of lenses and not only did they give me a pr to take home but also shipped my yr supply to my home, and gave me all the paperwork necessary to mail in for a rebate!! The office also gave me a discount on the lenses and fitting, even though my ins doesnt cover it!! I highly reccomend this office to anyone in need of the latest & greatest in eyecare!!

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LA

Larissa Cannon

Friendly staff and personal service! I wasnt going to buy a set of lenses, but they helped me understand my insurance options and realize that my insurance would cover most of the cost so I ended up with a pair of prescription sunglasses. I am a new mom and they let me nurse my son in their break room. I arrived 10 minutes late and so the beginning of my appointment felt rushed, but that was my own fault. Would definitely recommend this office!

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CH

Christian Doll

My girlfriend hates going to any type of doctor. After her appointment here she said to me "I really liked that doctor." I nearly tripped when I heard it. She said the doctor explained everything she was doing, why and what it meant. So, Im happy shes found a doctor she can trust and hopefully I can get her to see doctors more frequently.

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HI

Higworld

This is the first eye place to be able help us figure out what was wrong my childs eyes and they directed us to the right specialist. Weve been to several others who had no clue. We will be continuing customers at New England Eyecare.

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CA

Cara Diaz

Less than one star. Worst staff ever. They told me they took my insurance then at the end of the exam told me they didnt and charged me full service and blamed it on having new staff. Never going back.

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GR

Greg Bond

Great staff, prompt service. I broke a pair of glasses, expensive Silhouette frames, they were able to order a replacement part and fix them in 2 business days. Larry is great.

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