Category: | Eye Care Center |
Address: | 34 Main St, Hebron, CT 06248, USA |
Phone: | +1 860-228-2020 |
Site: | hebroneyecare.com |
Rating: | 4.4 |
Working: | 9AM–6PM Closed 10AM–7PM 10AM–5PM 8AM–4PM Closed Closed |
CA
Cathy Blair
These people absolutely refuse to submit a bill to my insurance! They gave me the excuse that I havent reached my deductible yet so just pay the bill!! Well my deductible is a lot less than the bill, and my co pay should be about $50. And the also refuse to call the insurance company for help in submitting a bill. Stay away from these psycho people! I have never encountered such bizarre behaviour, and I worked in the casino business for 16 years. Now I guess Ive seen it all! Update. In July I received a call from collections saying I owed a little over $500. I called my insurance company to help me with this bill and i was told they never submitted a bill. For almost 2 years I tried to get the Dr. to resubmit the bills and was told over and over that they did everything right and were not going to resubmit. The insurance was partly at fault, they first treated the bills as out of network. But for 2 years the Drs office argued and talked over me and would not listen. Something here is still wrong: 1st my bills totaled over $500, then I received the bills with a letter and theyre new amount I owe is just over $300. I talked to my insurance today and they said my obligation is yet a different amount! Someday Ill be done with this problem, and it took a bad review and a complaint to the BBB to get their attention.
AB
Abby Kilgore
I found this company so incredibly frustrating to work with! Because of their incompetence in not submitting their bill to the correct phone number from my insurance card they keep trying to bill me the entire amount. Secondly, I specifically told the dr- "my glasses and contacts have the perfect prescription, please dont change it" and she lowered my prescription anyway. When my new glasses came in causing blurry vision they had to re-make them with my previous prescription. I have no patience for this stuff, will not be returning.
MA
Martin Zickefoose
Superb! Brought 3 of my children in ages 3, 4, and 6. Dr. Alexandra Sadanowicz was very courteous and pleasant. Knew very well how to deal with all the various ages and how to get them to follow directions. Plenty of childrens frames to select from and an 8-10 day turnaround. Definitely highly recommended!
KA
Karen Anne Bowen
Hebron Eye Care is where you want to go. Dr. Dempsey was very informative, kind and thorough. The staff was friendly and the atmosphere warm and welcoming. I wish all doctor visits were so positive. Thank you, Karen Anne Bowen
BR
Brenda Walker
Me - "My neck hurts" Friend #1 "go see Christine, shes really good" - I do nothing but live in pain Next Month - Me "My back hurts" Friend #2 "I know this girl Christine with her own place, shes amazing!"
DE
Dee Daigle
Dr. Dempsey is very thorough, and a wonderful eye doctor. He and the staff are also very warm and friendly. Both offices (Hebron Eye Care and Colchester Eye Care) are the best eye care around here.
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Laurie Plourde
Excellent eye care. Dr. Dempsey is a thorough and kind doctor. The staff is friendly and knowledgeable. The office space is beautiful. Id recommend them for all ages!
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Erica Deskus
Amazing experience with Dr. Dempsey at both Hebron and Colchester Eye Care!
KA
Karin Cooke
Love Hebron Eye Care!