Cornell Scott - Hill Health Center

Reviews 6

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E Nigma

I am writing this because in my 14 years of being mentally ill I have never been treated with so much disrespect. Heres my story. Lets say tuesday I went to see my lcsw (Rebecca (last name left out for reasons, I do not wish to bash just share my story)). On wednesday on my way to another appointment with my doctor (Whos first name btw is ISIS). On my way to this appointment I ran out of gas unexpectedly so I had to look around for ways to get gas. I dont know if any of you are on disability but Im broke a week after I get paid because Im trying to live a normal life and not depend on my parents/family. Anyway I missed the appointment but managed to get gas. However it was too late and my appointments scheduled time to complete was in 5 minutes. I wouldnt have made the appointment because you have to stand at the counter for at least 5 minutes while they check your ID and insurance card EVERY TIME! Now... Lets all just realize I saw these girls on a weekly basic more or less. One week it would be the doctor another week the lcsw. So they knew me and everytime I had to present my card. Ive never had to do this at any other mental healthcare facility except when you are a new patient. So anyway back to my story. I missed my appointment but I did call and speak with the lady at the front desk who transfered me to lcsw Rebecca. Who I left a message with. Now Im not saying when I saw rebecca the day before that I was stable but we spoke and I wasnt a danger at the time. At approx 1pm I was trying to relax myself before I went into work. (Yes I am trying to live a normal life) Shortly after 1 I heard a very loud knock on my door. As I opened the door the person said New Haven police sir open up and then he tried the door knob. Ok. So someone whos got a anxiety/paranoid disorder shoulnt have to go through that! After I opened the door 4 police officers and 3 social workers were standing at my door. I wouldnt let them into my apartment so I was cornered in a small hallway on the 3rd floor with cops and lcsws staring at me grilling me. Making me feel very uncomfortable. So after they left I tried to calm myself because now I was feeling very angry. After I settled just a little but I called Rebecca and told her how I was getting knocks at my door now from my downstairs neighbors. They know Im a good kid so why would I have cops walking up the stairs and why were they here for 30 mins? How do you explain to someone like that about your illness? I was put on the spot. The person who came up is now not speaking to me and I feel as tho they (The whole family) are avoiding me now because I have some mental illness that they have no idea about. Im a secretive person. So now my secret is out. This is place was suppose to put me at ease and now a person Ive known almost a yr wont speak to me. There goes the only ppl Ive met here in CT so far. Now I must say I did tell rebecca when I left her a voicemail all about these ppl knocking on my door and my neighbors asking what happened and me trying to explain to them. I also told rebecca NOT to contact me (About this I meant) because i said what I wanted to say. I also told her she lost my trust. Which is completely true. The next appointment which I said I would make I never did unfortunatly because now I am having issues dealing with the person I am. So. This person who was suppose to make me feel a little better about life has now turned their back on me and doesnt seem to understand what they have done. If you all knew me you would know Im the first to admit when I need assistance from an inpatient stay or even a day program (I have done both many times and know the drill). That is my story. My google name will show on this post and if you require more info you can contact me there or on hangouts. I also received a letter from the office.. Which I will scan and let anyone see how they treat their patients who are in the middle of crisis. Also... I wanted to let you all know.. I dont think they will supply me with my medicine. Which means a psychiatric break is coming up..

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SN

Snook Witham

The primary care Dr. Robinson is beautiful but not a good doctor. Good to look at but not a great Dr. I require breathing medication and she let it run out, despite the fact I called like at least 7 times for a refill. Then, she called in a refill my insurance wouldnt cover... So I had to repeat the process. I ended up in the emergency room in a full blown respitory distress episode, needed machines to breath. All couldve easily been avoided if Dr. Robinson acted like a Dr. The mental health facility is terrible also. Having to show both your ID and Insurance card EVERY SINGLE VISIT is annoying, and my clinician sits there and looks down her nose at me. She is very judgemental and I find myself lying to her. She was great for a couple years, but now that I do something she doesnt approve of (the person Im with) she is treating me like an angry girlfriend. Its weird and uncomfortable and I wish I could stop seeing her or change clinicians but I fear what she may do to me/my family...

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SA

Sadeek W. H. Mustafah

My doctor Robinson had done a referral for therapy almost two weeks ago. My referral didnt go through so I called Reed Mitchell, referralist and left two voicemail about my concern for my shoulder and Ive spoken to a receptionist. The receptionist transferred my call to my clinician , whom is on vacation. Why transfer me to her when she doesnt do referrals??! Then as of now, my calls and messages have YET to be returned after all this time. Im being ignored so I will file a detailed complaint about how they do business. THERE IS NO EXCUSE FOR ME HAVING TO WAIT 12 DAYS TO NOT HEAR FROM ANYONE. My doctor is never available. ..

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CA

Caitlin Owens

Everyone deserves to be treated with respect and dignity

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RO

Robert Miller

EXCELLENT SERVICES 4 ALL AREAS OVERALL.

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DE

demetrius darden

Garbage hello primary care

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