Category: | Pharmacy |
Address: | 18922 Rehoboth Mall Blvd, Rehoboth Beach, DE 19971, USA |
Phone: | +1 302-644-8022 |
Site: | walmart.com |
Rating: | 2.3 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–7PM 10AM–6PM |
A
A Private User
If I could give this place a zero in ratings, I would in a heartbeat. I am writing this here so that everyone can know not to go here:On August 13th, 2010, I purchased a "brand new" Wii from this Walmart. I was on vacation during that week, and I live in the Northern Virginia area normally. I purchased the Wii for my boyfriends birthday, which he opened on the 20th of August. The first thing we noticed when opening the box was the smell of stale smoke on the console and the Wii remote glove. The smell was extremely strong and there was dirt on the remote. Then we noticed that there were no games in sight. The Wii "motion" attachment for the remote was also missing. When we opened up the disc in the console, there was the Wii “Sports” disc, but still no “Sports Resort” in sight. When we loaded the Sports disc, all the information from the previous owner could be seen, where there were vulgarities as names for the Mii characters. I was with my boyfriend’s parents, so all this could be seen by everyone, which was very embarrassing. I am particularly glad that there were no children around at the time to see the inappropriate content within the console. Obviously, by then I realized I was gypped into buying a new product when the Wii was obviously very, very used. I was incensed, to say the least. I called the Customer Service at the Rehoboth Beach location and did not get a straight answer from the employees, only feigned sympathy. I then asked to speak to the manager on duty, who I believe was named “Mike.” Mike seemed disinterested in the situation, and aloof in regards to the complaint. “I’m not sure what you should do. I’m new,” he said. “Go to your nearest Walmart and return it.” This answer was sub-par at best, and I responded: “Is this what your store does? It sells very used products under the guise of it being new? There were parts missing and it reeked of smoke!” At this, he stammered and then responded at last, “I am not going to take this, Ma’am,” and then hung up on me! I was appalled and very upset. I have never had someone in Customer Service hang up on me, especially when the situation was so obviously wrong on their part. I have since taken the “new” Wii back to a Walmart location in my area (Fair Oaks, VA), where the manager there (Christine, I believe) apologized on the behalf of the Rehoboth location. I am writing so that this situation does not occur ever again to someone else. I am hoping that severe disciplinary action takes place at the Rehoboth Beach, DE location. There is no excuse for re-packaging a used Wii to an unknowing customer at full price. What happened here is obvious: the employees at the Rehoboth Beach location just wanted to make a quick buck. Please dont ever go here.
SA
Sarah Miranda
I went there at 11:45 to pick up my perspection refill than the lady working there told me it is not ready yet and it will take 15 min so I decided I will wait.I kept waiting for 1 hour and then she told me we are busy it is going to take couple minutes, I was like ok and I kept waiting for 15 min more. Then I got tired I couldnt waste my time anymore .how these went from 15 min to more that an hour. I told her how long it is going to take because I have things to do,she told me about 30 min more. I got so mad I told her why u told me 15 min at first while it is going to take 2 hours.If I knew, I wouldnt wait and waste my time then I left I never come back for that perspection and I will never go there again, so unprofessional. The woman working there was talking to a man about his perspection he is very old and he has a hearing problem so he asked her to repeat what she saying too many times. and she start making fun of him and laughing with her coworker. Seriously? This is how you treat customers? What is this attitude? You need to take "business ethics" class.
LE
Lee Blackwood
Sometimes they get my order right, and other times they dont. It can be very frustrating. Linda was very helpful because she gave me the list of generic medications, saving me money.
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John Black
My chicken nuggets were UNCOOKED. NEVER AGAIN WALMART!!!!!!1