St Charles Veterinary Hospital

Reviews 13

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Katie Sullivan

BEWARE! After 2 years using this office, my vet left recently, and my first visit since was less than perfect. They sent a feedback survey and I gave polite responses of constructive criticism – (happy to share with any interested party!). St. Charle’s noted I seemed unhappy, noted our communication seemed broken and asked me to NEVER RETURN with my sweet cat – even in an emergency!!! She has never in her life bit or scratched or misbehaved, and is now punished because I gave solicited feedback? Incredibly unprofessional!!! In summary - Solicited feedback they requested was rudely unaccepted. Poor communication. Not knowledgeable about contents of products they prescribe (Lysine is not a vitamin). Inadequate technical skills including blood draws. DO NOT BRING YOUR LOVED ONES HERE. If you are already going here – please reconsider – there are tons of respectful, caring and knowledgeable practices around the Orlando area!

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Robert JeHethcoat

We fly with our collie cross internationally very regularly and we found all the vets in our local area to be quite ignorant of the tapeworm medication and documents required in order to fly with an airline . This practice was recommended by the lady in the local pet store in the complex nearby...and hallelujah for her !! Based upon her knowledge she directed us to a veterinary practice that actually knows what its doing !! Thanks for reassuring us on our visits and being kind/gentle to our retired USAF dog. (We had to score four stars because on our last visit Dr Parrot put the wrong date on Dales tapeworm stamp in his passport and we only noticed the day before we flew out but on a positive when we called the receptionist saw us immediately without an appointment and resolved the error promptly)

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Steve Smith

I left my dog outside this Vets to pick up an order next store at Golden Dragon. When I came out from the restaurant, a woman dressed in scrubs asking me if this was my dog. She told me she was about to call animal control on my friendly little Toy Poodle. I was only in Golden Dragon for less than 2 minutes but this Vet felt it was her duty to call animal control on the cutest dog you will ever meet. In fact a woman that was walking by stopped to pet him as I was coming out. It was a hot day so I did not want to leave a dog in the car. Honestly, many stores are now pet friendly, like the Lowes we just came from. If this is how St. Charles Veterinary treats their animal, I would certainly not patronize their hospital. You would think an animal hospital would have a little more compassion for animals.

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Jc Vindigni

I love these people. They treat my dog like shes their own. My pup gets excited every time we pull into the lot because she knows all of her friends will be there to say hi. All the staff are incredibly friendly and the care is top notch. My dog has incredibly bad skin allergies and every time I have a problem they quickly and efficiently help her get better. They genuinely care about their customers, their customers pets, and give better service than any other vet Ive ever been to. They let you know up front what the treatments will cost, so there is never a surprise bill at the end. I could not recommend them any more highly. If you care about your pet, and want the best treatment around, you really need to give them a try.

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Tara Coughlan

We used St Charles services for our dog over a period of a year or more. After the last visit there I simply questioned over the phone one charge on our bill. I never received a call back regarding the charge. Instead I was issued a written letter from them kindly asking me to take my services elsewhere!!! Unbelievable - whatever happened to common courtesy or helpful assistance? Obviously they do not really care about their customers or about retaining them from my example. I am happily now using another veterinary practice who are very happy to help and explain things to their customers.

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Deborah Frieze

Dr.Parrot is phenomenal. She is highly knowledgeable and keeps her staff on there toes. She keeps a tight ship so its refreshing to know her staff are well trained as well. My golden loved everyone and even though we had to relocate I text Dr. Parrot if I have any questions regarding my baby and is so helpful in every way. I have referred many people to her and its comforting to know their babes are well taken care of. Ive been to other Vets in Orlando and she far exceeds the love and care her practice brings. Deborah Frieze,R.N.

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Brandon Lee

This office maybe a nice tight run office but it is insanely over priced. They want over $50 just to come in for a visit. Then for simple 1 year rabies is $23. This is the highest price in the area. I dont care how nice the staff can be, if you charge high prices you will never see me in there. For less than the price of an appointment visit, I can get that and the shot at Atlantic Vet. I will be going there instead.

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Maria Ferrer

I have no words to describe how thankful I am. You guys are amaizing, you saved tonos life stayed with him day and night until he was feeling better. If you need a great vet and you want to be sure your baby will be treated as if you were the one taking care of him this is the place for you. A million of thanks and hope every person that works here have a wonderful life because you all deserve it. Thank you!!!!

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Michelle garia

I have been to Dr Parrot many times with my senior dogs and new puppies. She and her staff have always been AMAZING! In emergencies her personal cell helped me with my Akita Maliki. He ended up not making it, however, her staff felt that horrible pain with me. Now we celebrate our new babies and they have ALWAYS been there for any questions or concerns!! I recommend the hospital to all my clients! Mesha

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Katie chesnicka

I have a King Charles spaniel with a lot of skin problems. Dr. Duffy and the entire team at St. Charles took all the appropriate steps and were able to narrow down the cause of his skin issues. This is the first time any vet has taken this much time and concern to address his problems and it has made a world of difference. Will not have to ever look for another doctor again!!

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Chadd Winston

We had never been here before and they got us in within a couple of hours. we needed an emergency appointment and I was amazed how accommodating they were. We have been back a couple of times and have had an outstanding experience every time! We will be taking all of our 4 legged love ones to St Charles from now on! Thank you to the staff for taking such good care of our babies!

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Stephanie Gonzalez

This location is a little far for me, but it is worth it. The veterinarian and techs took care of my dog when we had an emergency. My dog is shy and the next day when I went to bring her home, she was very happy. Her veterinarian was sweet and loving. I completely trust this hospital with my baby girl and the staff is friendly. I am so grateful for them saving my baby!

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Allison Guse

Even though I no longer live close to this vet, I still make the drive because they are WORTH it! Ive never before been to a place where the vets give their personal cell because they want you to text them with an update. This happened when my dog had pink eye. Truely remarkable. They obviously love what they do and love pets.

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