24/7 Pediatric Care Centers

Reviews 7

JU

juanita corredor

The experience i have had with point meadows. I have been a client with pediatric care center since about 2012. Just recently i was informed by my daughter daycare that she may be have vision issues so i called her pediatric center to ask for suggestion or a direction on eye doctors. When i called a gentlemen by the name of Carlos answer the phone. He placed me on hold as soon as he answered came back to line seven minutes later when he then stated he couldnt help. At that time i had not told him the reason of my call. He then puts me on hold again for another three minutes comes back online and again advised me he couldnt do anything. I asked for manager immediately i was so confused how someone like him could be working for a kids doctors office. He stated no one was available, so i spoke to his co-worker to informed her of my terrible experience wit her colleague had she then helped me. i asked that she address this issue with someone because Carlos was rude and unprofessional to place someone on hold and then get offended when asked a question again, i was very pleasant with Carlos never raised my face or use profanity. She said she would rely message. A few weeks later i received a notice in mail from pediatric care center stating that they are parting ways with me. There was no explanation or reason behind this letter. Again its been four years i only went to doctors office if i had to. So i decided to call to get to the bottom of this issue. I called everyday for four weeks straight and i mean everyday. I spoke to every single associate at both the beach location and point meadows and informed them of issue i was experiencing every one of them said they would email and write a message to advised Cassidy the manager and their administrator the one who sent the letter. It has been two month today! Guess what still no call....I have yet to receive a call or letter in reference to this matter. I am applaud and offended they have defamed my character and this location is very unprofessional. As i stated i was a client for four years and i couldnt even get a simple call back.. I wanted to write on the BBB so for future parents looking for a great doctors and pediatric care center could avoid bringing their little ones here. My relationship with these meant noting after four years they took the word of a new hire and refused to speak to me when there was never an altercation in the first place. As that was stated by one of their associates. AGAIN FUTURE PARENTS DO NOT EVER BRING YOUR CHILD HERE!!! THEY DO NOT CARE ABOUT THEM TRUST ME. Read all the reviews i am not the only one with this issue. Horrible staff and service.

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Jamie Murkerson

Staff is RUDE! No respect for patients parent opinion. Weve been waiting over a month for a referral and Dr. Pitottochi is out of town now. My daughter is now out of medicine she has been on for two years. After several phone calls where they were reuse, interruptive and at one point laughing I decided to go to their Facebook page where their reviews had been removed. When I posted my post under the visitor post it was deleted and I was then blocked. Please let the deter you from this facility. A doctors office without reviews cant be good for your family. Dont let them give you an insurance excuse for my situation. We have tri-care and nemours wasnt accepting new patients- it was their duty to recommend another doctor but they didnt. My daughter is now sufffering without meds she has been on for two years because of the staff in this office. Even after requesting to speak with Dr. Benetiz, the head of the practice I was denied that ability as well. Im very sad that Dr. Pitottchi is out of town and we will be leaving the practice as we love her personally but unfortunately, I dont think the staff cares about my childs wellbeing.

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Ashley H

DO NOT LET YOUR CHILD BE SEEN BY THESE PEOPLE! This is the worst office I have ever been to. First of all you never see "The Doctor" you only see the nurse practitioner during visits. These Nurse Practitioners dont know a thing. They misdiagnosed my son several times and they cant even send the prescriptions to the pharmacy correctly. Then to add the icing on the cake the staff gets an attitude when you call them back concerned about your child. I will never return to them nor would I recommend anyone going to this place. Amanda is rude dont ever speak with her. They need to all go back to medical school because they are playing with childrens lives. My son had pneumonia and they told me he was teething and needed tylenol. They also said the same thing another time when my son really had an ear infection. Its ridiculous that they cant tell whats wrong with a child when they went to school for it. I shouldnt have to go to the hospital after I came from the pediatrician because they cant do their job. Please find somewhere else to have your child seen.

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Shane Jordan

I have been going here since my daughter was born and she will be 3 this June. I have had nothing but prompt care, excellent customer service, and the fact that they are open 24/7 for those late night wtf is wrong is a total blessing. As for any sort of diagnosis that others complain of in the reviews, you gotta realize that a cough, snot and a fever is the same symptoms to 90% of the stuff out there, and what may seem like a life threatening issue to you is every day health stuff they see. When my daughter had croop cough at 2 am, they let us stay under observation for an hour. If she wasnt better by then they were going to call an ambulance. So they take things pretty serious there and a lack of reaction isnt a lack of care its professionalism.

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Amanda Boggs

I have been taking my oldest daughter here for 4 1/2 years and my youngest since she was born. The offices are very accommodating to getting your child into the office to be seen, whether it be a sick visit or a physical. They are quick with getting forms completed when you request them, which only took them 30 minutes when I requested it last week for my daughters school. The staff is kind and the offices are clean. All the providers are thorough at explaining what your child is diagnosed with, as well as, handing out an article for you to take home. My girls couldnt be happier here either! LOVE THIS PLACE!!!

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MI

Michele Sumner

I am very shocked by the negative reviews! We love everyone of the employees we have met in the past 3 1/2 years of my daughters both being patients. Not only have they been correct in every diagnosis, but my kids both absolutely LOVE going to see them ( which in my opinion says alot!) . We were there the other day and when the nurse opened the door my 3yr old said hi! And hugged the nurses legs :) Very clean offices both locations and always willing to do their best to get the child in!

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Virginia Lesperance

I have been bringing my son there for 2 1/2 years and love everyone there. I have been able to take him there in the evenings and weekends which helps tremendously. Its nice calling and being able to speak with a nurse at 2am and knowing there is easy access to a practitioner if needed. I will never go anywhere else. I am also a nurse and have watched their technique and hygeine and have the seen the high standards they keep.

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